2015 Dodge Journey UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
I was driving my [XXX] daughter was sitting in the passenger seat and out of the blue the head rest just popped and hit her in the back of the head The headrest cushion is dislodge from the plastic on the back part of the headrest INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We were driving down the interstate and my vehicle caught fire, there were no warnings on the dash and the vehicle was driving fine. Luckily someone pulled us over to let us know that something was getting on their windshield... Some kind of fluid... Were not sure what. After pulling over we seen fire dropping out from under the vehicle and within 5 minutes the vehicle was completely engulfed
Thermostat hose & something with the transmission as well. Speed not doing what it’s supposed to do.
My vehicle floods constantly, I’ve had it fixed 4 times, I believe it floods through moon roof
I only owned vehicle for 2 weeks. The Vehicle stalls while driving, unable to brake or steer. after a few seconds and a fee times trying to restart, car restarts engine light comes on and displays no codes. Light goes off after a few hours. Mechanics are unable to diagnose. Almost rear ended in middle of busy street.
I keep getting a navigation map update warning. When i try to update the map data i am told by dodge that the map updates are no longer available. I expect to pay for the updates and the fact that they are not available is causing issues. When currently using the nav system i have found that road exists that are supposed to be on the left road side have changed to the right. This caused sudden lane changes and has the potential of causing accidents, As stated I expect to pay for the updates and not have them available is a safety issue
The front passenger headrest deployed for no reason. No hit or collision occurred.
both of my headrest deployed without no accident. They just popped out
Between 2020-2023, my car has completely shut off while driving down the road. I lose all power steering and the ability to use the gas and brake pedals. When this happens there is no warning light at all. Every time I’ve taken it to the dealership they can’t figure out the problem and it keeps happening. In total it has probably shut off on me 20-30 times. It doesn’t matter the situation or how fast I’m going, it just shuts off and stops working. I believe my car starting doing this anywhere from 145,000-180,000 miles. When I get to the side of the road after coasting with what I have left I turn the car off and then back on and it starts right back up no problem. I’m sick and tired of dealing with this and absolutely no one can figure it out. I’ve put so much money into this car and quite frankly it’s a death trap and I know that others with my vehicle are having the exact same problem. Why hasn’t this car been recalled? My children and I could literally die because I may not have time to get over on the road.
Drivers side headrest deployed without warning and without a crash. Internal Plastic clips broke causing deployment. Thankfully I was only sitting in the car and not driving. It is a powerful jolt to the back of the head.
Back of the headrest deployed by itself
The driver head rest deployed my car was parked in the garage, no incident or anything. I came out to the car to go to the store and it was open and I can’t get it back in.
I came out to my vehicle to find that the head rest had separated, in which the night before it was perfectly intact.
THE FRONT DRIVER SIDE HEADREST DEPLOYED FOR NO REASON. VEHICLE WAS PARKED IN DRIVEWAY. THE SMALL PLASTIC PIECE IS BROKEN WONT GO BACK IN.
I WAS DRIVING MY CAR ON I95 WHEN I NOTICED IT WAS NOT HANDLING WELL AND WAS MAKING A NOISE. I COULD ALSO FEEL A VIBRATION UNDER MY FEET. WE MADE AN APPOINTMENT AT CENTRAL MAINE MOTORS IN WATERVILLE, MAINE FIRST THING TUESDAY MORNING WHO TOLD ME THE POWER STEERING COOLER WAS LEAKING. IN DOING RESEARCH IF FOUND S08 RECALL ON 2011-2016 DODGE JOURNEYS POWER STEERING COOLERS. MY CAR DOES HAVE A 3.6 L ENGINE AND THIS SHOULD HAVE BEEN TAKEN CARE OF WHEN I BOUGHT THE VEHICLE. IN READING THE RECALL AND GIVEN THE CIRCUMSTANCES I COULD HAVE BEEN HURT AS THIS WENT WHILE I WAS DRIVING AND DOES IN FACT INCREASE THE CHANCES OF CRASHING.
THE NAVIGATION SYSTEM IN MY 2015 DODGE JOURNEY STOPPED WORKING. IT SHOWS NO MAP INPUT/NAVIGATION SYSTEM NOT ON VEHICLE. I HEARD THIS HAS BEEN HAPPENING A LOT ON DODGE JOURNEYS. I TOOK IT IN AND THE WILL HAVE TO REPLACE THE WHOLE RADIO/SYSTEM. I WAS DRIVING WHEN IT SHUT DOWN. LUCKILY, I KNEW WHERE I WAS GOING BUT I DRIVE OUT OF TOWN A LOT WITH MY GRANDKIDS AND DEPEND ON THE NAVIGATION SYSTEM. THAT IS ONE OF THE MAIN REASONS I BOUGHT A VEHICLE WITH A NAVIGATION SYSTEM SO I WON'T GET LOST.
GRANDSON LEANED ON PASSENGER HEADREST AND IT DEPLOYED! WON'T GO BACK TOGETHER AND NO IDEA WHAT TO DO WITH IT?
MY COMPLAINT IS ABOUT THE DEALERSHIP THAT I WENT TO TO GET MY CARS RECALL REPAIRED. A SIMPLE QUESTION ABOUT A RECALL RESULTED IN THE SERVICE MAN TELLING ME THERE IS NO RECALL AND THE PARTS IN MY 2015 ARE FROM 1996 AND THAT THEY CAN NOT FIND A RECALL. I WAS TOLD THAT I WOULD BE LIABLE FOR THE COST OF ANY REPAIRS AS PER THE FINE PRINT IN MY WARRENTY. TYSON MOTORS IN JOLIET IL IS SO INCOMPITANT THAT THEY COULDN'T FIX A FREE RECALL ON MY CAR
I PUT THE CATEGORY AS "UNKNOWN" BECAUSE I DONT KNOW WHAT EXACTLY IT FALLS UNDER BESIDES STUPIDITY. MY CAR BEGAN OVER HEATING LAST WEEK. THAT WAS FRUSTRATING ON TOP OF ALL OF THE OTHER PROBLEMS INCLUDING THE CONSTANT JERKING FROM THE CRAP ABS SYSTEM. I PUT RADIATOR FLUID IN AND 2 DAYS LATER, IT BEGAN SMOKING LIKE CRAZY. AT LEAST, WHAT I THOUGHT WAS SMOKE. APPARENTLY WHAT IT ACTUALLY WAS, WAS THE T SHAPED HOUSE THAT LEADS TO THE RADIATOR AND IS RUN RIGHT ALONG SIDE THE HEATING COIL IS MADE OF PLASTIC. THE HEATING COIL HAD MELTED A HOLE IN IT, CAUSING THE RADIATOR FLUID TO SPRAY ON EVERYTHING UNDER THE HOOD. WE GO AND FIX THAT, BY THE WAY, $80 FOR A 5 INCH PIECE OF HOSE IS INSANE, AND COME BACK, CAR WORKS FOR 2 DAYS AND DIES. BATTERY IS DEAD. TAKE THE BATTERY OFF AND GO REPLACE IT, GET IT ON THE CAR, START IT, BOOM, STARTER GOES OUT. ONE THING AFTER ANOTHER. I'M TAKING IT TO TRADE IN AND WILL NEVER BUY ANOTHER DODGE. THERE WAS NO RISK IN THAT ANYWAY AFTER THE DEALERSHIP NEVER WANTING TO HONOR A SINGLE WARRANTY DETAIL EVEN THOUGH IT WAS SUPPOSEDLY "GROUND UP".
AIR CONDITIONING COMES ON BY ITSELF WHEN DRIVING. RADIO VOLUME DECREASE WITHOUT TOUCHING IT WHILE DRIVING. CRUISE CONTROL DOES NOT WORK WHEN DRIVING.
MY 2015 DODGE JOURNEY WONT START. I CHANGED THE BATTERY AND STARTER AND STILL NOTHING. I HEAR ONE CLICK WHEN I TRY TO START IT BUT IT WONT TURN OVER AND START. IT TELLS ME THAT MY CAR IS NOT IN PARK BUT IT WONT START. THEN ONCE IT STARTED, IT DIED WHILE I WAS DRIVING DOWN THE STREET. WHATS GOING ON WITH MY TRUCK?
TAKATA RECALL. THE HEATER/AC JUST KEEP TURNING ON BY IT SELF.
DRIVER'S HEADRERST DEPLOYED AND CANNOT BE PUT BACK TOGETHER, BUT THERE WAS NO ACCIDENT.
I WILL BE DRIVING AND THE CAR WILL SHUT OFF WITH OUT WARNING. WHEN I TURN THE CAR OFF SOMETIMES IT WILL START BACK UP. DON'T FEEL SAFE DRIVING THIS CAR WITH OUT 2 YEAR OLD SON. IT HAS HAPPENED MULTIPLE TIMES
MY CAR WAS NOT RUNNING. I HAD JUST GOTTEN IN MY CAR AND THE HEADREST DEPLOYED AND HIT ME IN THE BACK OF THE HEAD.
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Quick Summary
The 2015 Dodge Journey has 34 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.