12 complaints reported

2016 Dodge Journey Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
12
Crashes
4
Fires
0
Injuries
4

Complaint Timeline

Chronological view of owner reports

Oct 2026 Crash

Air bags did not deploy during an mvc

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2026
Aug 2024 Crash Injury

was involved in a major accident and the air bags did not deploy. Was hit on head on and right side.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2024
Mar 2024

The contact owns a 2016 Dodge Journey. The contact stated that at start-up and and while driving at various speeds, the air bag warning light illuminated followed by a warning chime. The vehicle was taken to an independent mechanic for assistance, but the contact was referred to the dealer. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 122,128.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Jan 2023 Injury

I was driving and while slowing down to park the drivers seat head rest deploy and I became dizzy and body aches instantly.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC) Type: Vehicle, Vehicle: 9999 TBD TBD, Manufacturer: ODI Demo Co
Incident: Apr 2023
Dec 2021 Crash Injury

Head on Collison with light pole high speed the no airbags deployed. Vehicle was towed to tow yard is awaiting insurance to estimate damages.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2021
May 2020

I WAS DRIVING DOWN I5 (HIGHWAY) GOING 70 MILES PER HOUR AND MY HEADREST AIR BAG WENT OFF WITH NO WARNING. CAUSING ME TO ALMOST LOSE CONTROL OF MY CAR. LUCKILY I DID NOT HIT ANYONE, OR WRECK MY CAR. THERE WAS NO REASON FOR MY HEADREST AIR BAG TO GO OFF. *TR

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2020
Jan 2020

RECALL ON AIRBAG WIRE CHAFFING IN STEERING COLUMN, ENDS UP TO 2015, MY VEHICLE IS NOT COVERED SAYS THE DEALER, BUT IF YOU LOOK AT THE DATE OF MANUFACTURE IT WAS MADE 10/15 , BUT MY TITTLE SAYS ITS A 2016, NOW I DRIVE AROUND WITH AIRBAG LIGHT INTERMITTENTLY ON AND OFF. READING FURTHER ON RECALL SAYING DRIVERS AIRBAG MAY DEPLOY ANY TIME

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2020
Aug 2019

AIRBAG LIGHT FLASHES ON AND OFF.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Mar 2019

THE AIRBAG SIGN SHOW UP

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Feb 2019

JUST DRIVING NORMAL DOWN THE ROAD ON A CITY STREETAND THE AIRBAG LIGHT CAME ON AND NOW STAYS ON. CAR WAS MFG 09/2015 AND HAS 44K ON IT. CANNOT FIND ANY RECALLS BUT ONE ITEM FROM MOTOR 1 DATED 07/14/2017 THAT SAID FAULTY WIRING ON JOURNEY CROSSOVER COULD CAUSE THE THE DRIVER SIDE AIRBAG TO UNEXPECTEDLY DEPLOY. WHEN I CALLED THE DEALER THEY SAID NOT TRUE AND IT'S NOT COVERED.HOW CAN THIS BE? PLEAS HELP

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Sep 2018

AIR BAG LIGHT IS ON DUE TO CLOCK SPRING NOT WORKING. TURNS ON AN OFF RANDOMLY AND BEEPS

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2018
Jun 2018 Crash Injury

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE STEERING WHEEL WAS TURNED TO THE RIGHT TO AVOID COLLIDING WITH A TRUCK. HOWEVER, THE VEHICLE TURNED TO THE LEFT AND COLLIDED WITH AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED LEFT ARM SORENESS, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,632.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2018

Trend Over Time

Complaints by year

Quick Summary

The 2016 Dodge Journey has 12 Air Bags complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.