32 complaints reported

2016 Dodge Journey UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
32
Crashes
1
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jan 2025

P0240 code keeps coming up but the catalytic converter was changed and the cylinders at the dlrshp. This has been an ongoing issue for over 3 years.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Oct 2024

My 2016 dodge journey sxt is currently having transmission problems and is stuck in 3rd gear.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Apr 2024

My engine dies while I'm driving without any warning/indicators. The engine light comes on as well. The diagnostic code reads P0335. There is a recall for my make model year but my VIN isn't listed in Dodge's database. There have been multiple incidents over the past few months

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2023
Mar 2024

both driver and passenger headrests popped open randomly while my car was in park

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Aug 2023

went to get in car and the passenger headrest had deployed overnight.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023
Aug 2023

I was on the freeway and all of a sudden these lights came on and my car slowed down to a very dangerous pace and would not accelerate. This is only 2 weeks after getting 2 new tires on it. VEHICLE HAS CODES P2118, P2072, P2112, P2110 AND P2101. ALL CODES DEAL WITH THE With Customer: ELECTRONIC THROTTLE CONTROL SYSTEM AND MOTOR. RECOMMEND TAKE TO A FULL SERVICE SHOP TO HAVE THROTTLE CONTROL SYSTEM LOOKED AT AND INSPECTED, BUT ISSUES DO NOT ARISE BECAUSE OF THE TIRES BEING STALLED. CURRENT LIGHTS ARE FLASHING Electronic SYMBOL, TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT. VEHICLE IN LIMP MODE PTS, TRIED TO CLEAR LIGHT TO SEE IF IT WOULD FIX ISSUE BUT AS SOON AS VEHICLE TURNS ON, ALL LIGHTS COME BACK After further investigation, The Journey is going to need the throttle body replaced.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Mar 2023

Headrest came undone when moving seat to vacuum under seat. It is loose and cannot be repaired. I saw there are issues with this same headrest that were recalled on the previous model year. We do not have an active recall, but this is a safety issue as the headrest is just precariously sitting atop two metal bars.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Jan 2023

When you change to park reverse drive there's a loud noise. When you put in drive and start driving it doesn't move and sounds like it's in park or neutral. I have pulled out in traffic and it has done this four times now

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2022
Dec 2022

my daughter bought a 2016 Dodge Journey SXT new from the dealership. The following have been replaced: Head, Camshaft, four times position sensor A&B & the Radiator Fin Neck. That was $2000. that didn't fix all of the problems so it went to the Dealership. They swore to my daughter & husband that it was the Camshaft sensor failing, wiring harness failing, it had a break in a wire and 1 sensor had a high resistance and another sensor had NO resistance. They quoted us $1750. and that it would fix the problem. Now after 3 weeks they say that wasn't the problem and that it was going to cost another couple of thousands of dollars. There was a important safety recall for 2016 Dodge Journeys on the crankshaft sensor &/or camshaft electrical connector terminal, which says it could cause a crash from the engine stalling while driving. They say it was certain Dodge Journey, Jeep Compass & Jeep Patriot. Vehicles manufactured May 9, 2016 to July 15, 2016 that was a Manufacturer Recall S89(Also, NHTSA safety recall # 16V907000 crankshaft or camshaft sensor, causing engine to stall) I've seen other people with the same problem. Not to mention the dealership is now saying there's a part they need and have no way of getting. WOW so we owe them almost 2K and they really don't know what the problem is. My daughter is a single mother of 2 and can't not have a car. She still makes payments on the Journey the dealership has. How can a business cover one vehicle for the same issue another is having??? That's total crap!! Either fix it under the recall for free or get her out of the vehicle without going upside down... Why should someone have to argue when you know that this problem exists??? It's hard enough these days & dealerships don't care they just want to blame you for the problem and continue to rack up for fixing something that should be covered, & that you cant get a part that the car needs? That one still stumps me, how can you not get a part for your own product?

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2021
Oct 2021

Catalytic converter is faulty and needs repaired.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2021
Apr 2021

THE PASSENGER SIDE HEADREST CAME APART WHILE DRIVING. IT WAS PRETTY FORCEFUL THE PLASTIC PORTION SEPERATED FROM THE REST OF HEAD REST.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2021
Dec 2020

I HAVE HAD THE CRANKSHAFT POSITION SENSOR REPLACED TWO TIMES NOW. THIS IS A DANGEROUS ISSUE AS THE CAR BECOMES DISABLED WHILE DRIVING.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2020
Aug 2020

THE FRONT PASSENGER HEADREST DEPLOYED WHILE THE CAR WAS PARKED AND SHUT OFF IN THE DEIVEWAY.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2020
Jul 2020

I WENT TO GO TO TOWN, OPENED THE DRIVER'S DOOR, STARTED WORKING THE LEVER TO RAISE THE SEAT, NEXT THING I KNEW THERE WAS A LOUD BANG AND THE HEADREST EXPLODED. THERE WAS A SMALL PIECE OF BLACK PLASTIC THAT LANDED IN THE SEAT. THE VEHICLE WAS SITTING IN MY DRIVEWAY, THE IGNITION WAS STILL OFF.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2020
Feb 2020

MY CAR STARTED SHAKING STOPPED ABRUPTLY THE MIDDLE OF THE ROAD AND I WAS ALMOST REAR ENDED. I FOUND OUT THAT THE PROBLEM WAS A 'CRANK SENSOR' I HAVE SINCE HAD IT REPAIRED BUT WANTED TO REPORT HOW DANGEROUS THIS IS. I DID SOME RESEARCH AND FOUND THAT THE SAME MAKE A YEAR HAD BEEN RECALLED DUE TO THIS ISSUE AND I WAS WONDERING WHY MY VIN # WAS NOT. CAN YOU HELP ME SO THAT THIS ISSUE WON'T HAPPEN AGAIN AND A REIMBURSEMENT HAD WELL,

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019
Dec 2019

SHORTLY AFTER PURCHASING MY VEHICLE, I STARTED HAVING PROBLEMS WITH IT. THE TRACTION CONTROL LIGHT, ABS LIGHT AND SERVICE AWD LIGHT CAME ON. THE CAR WOULDN'T LET ME ACCELERATE UPON THE INITIAL ACCELERATION. I WOULD HAVE TO EITHER SLAM ON THE BRAKES HARD OR PUSH THE ACCELERATION ALL THE WAY TO THE FLOOR. I TOOK IT BACK TO WHERE I GOT IT FROM AND THEY SAID IT WAS THE RIGHT FRONT PASSENGER ABS SENSOR THAT WENT BAD. THEY FIXED IT AND IT WAS FINE. HERE WE ARE 3 MONTHS LATER AND THE ISSUE IS HAPPENING AGAIN.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019
Nov 2019

MY CRANKSHAFT IS GOING OUT WE GOT THE VEHICLE CHECKED DUE TO THE ENGINE LIGHT TURNING ON. WE NOTICED THERE WAS A RECALL THE CRANKSHAFT FOR THE 2016 DODGE JOURNEY

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019
Oct 2019

MY TENSION PULLEY BOLTS BROKE OFF HALF THE BOLTS ARE STILL LEFT INSIDE. I'VE NEVER HAD THIS CAR WORKED ON NEVER HAD TO FOR NO MORE THAN JUST A OIL CHANGE FOR NO REASON THE TENSION PULLEY JUST DROPPED OFF WITH THE BELT WHEN I STARTED THE CAR AT MY JOB

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019
Jun 2019 Crash

STOLEN VEHICLE STOLEN PLATES 2922 N 88TH AVE PHOENIX ARIZONA 85037

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2018
May 2019

AFTER DOWNLOADING THE REPORTS FOR TEST 9471 AND 9472, I AM UNABLE TO OPEN THE PDF. I GET AN ERROR THAT THE FILE IS DAMAGED. THIS HAPPENS TO ME ON NUMEROUS OCCASIONS WHEN DOWNLOADING VEHICLE TEST REPORTS.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
May 2019

CAR DOES NOT HAVE A SAFETY FEATURE TO SHUT OFF THE ENGINE AFTER TIMES IDLE. CAR RAN FOR 15 HOURS!

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
May 2019

THE LIFT GATE PROP RODS WENT OUT UNEXPECTEDLY AND CAME BACK DOWN ON MY NECK, SHOULDERS AND BACK. I WAS TRYING TO LOAD GROCERIES IN THE BACK WHEN IT FELL BACK DOWN ON ME.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
Dec 2018

CAM RELAY - CAR DIES, WHEN TRY TO START AGAIN IT "JUMPS" AND MAKES NOISE - IT HAS HAPPENED WHLE SITTING IN A PARKG LOT AND WHILE DRIVING ON CITY STREETS. HAD A RECALL S89 ON THE DODGE JOURNEY FOR THIS ISSUE - BUT HAVE BEEN TOLD IT DOES NOT APPLY TO MY VEHICLE HAPPEND MORE THAN 3-4 TIMES IN PAST MONTH

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2018
Oct 2018

DRIVING UP LOMBARD STREET IN SAN FRANCISCO, WHEN I STEP ON BRAKES ON STOPS WHILE UPHILL, THEN STEP ON GAS TO DRIVE AGAIN, THE VEHICLE'S TIRES SPINS (NOT CATCHING) THEN VEHICLE WOULD DROP BACKWARDS 2 TO 5 FEET. THIS IS A VERY BUSY STREET BECAUSE IT IS A TOURIST ATTRACTION, BUT OTHER CARS ARE STAYING AWAY FROM THE JOURNEY BECAUSE IT KEEPS FALLING BACK. THIS HAPPENED IN MARCH 2017. TOOK IT TO DEALERSHIP, THEY CANT FIND ANY PROBLEM, SAID THAT IT IS JOURNEY'S DESIGN TO SAVE FUEL. DIDN'T USE JOURNEY IN SF AGAIN, FOR MY SAFETY AND OTHERS. JUST WANTED TO KNOW IF THIS IS REALLY TRUE, THAT THIS IS THEIR DESIGN AND YOU ARE AWARE OF THIS HAPPENING. (NOT SURE OF SPECIFIC DATE BUT MARCH, 2017)

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2017
Oct 2018

TIPM RELAY, SOLENOID CIRCUIT, AND TORQUE CONVERTER CLUTCH PRESSURE CONTROL CIRCUIT HAD AND HAS TO BE REPLACED WHICH ON SEVERAL AUTOMOTIVE FORUMS IS NOT AN ISOLATED INCIDENT AND A TECHNICIAN AT A REPAIR SHOP AS STATED AS MUCH. WITH IT BEING A CAR A YEAR OLD I FIND THIS TO BE DISTURBING AND THAT CHRYSLER IS NOT STEPPING UP TO THE PLATE AND ORDER RECALLS AS THIS ALSO RESULTS IN POOR GAS MILEAGE. I HAVE HAD TO SPEND $1000 NOT TO MENTION IF WANT ALL RESOLVED ANOTHER $600 ON A PRACTICALLY NEW VEHICLE. TAKE RESPONSIBILITY FOR ERRORS IN MANUFACTURING OF VEHICLE.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018

Trend Over Time

Complaints by year

Quick Summary

The 2016 Dodge Journey has 32 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.