32 complaints reported

2016 Dodge Journey UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
32
Crashes
1
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Sep 2018 Injury

THE REAR RIGHT SIDE PASSENGER WINDOW ISN'T WORKING. FOR A WHILE IT WAS ROLLING UP AND DOWN SLOWLY, AND SEEMED TO BE STICKING. AFTER A COUPLE OF WEEKS IT GOT WORSE, WE LOCKED THE WINDOWS AND WOULDN'T ALLOW THE KIDS TO ROLL DOWN THEIR WINDOWS. THERE WERE 3 TIMES WHERE WE THOUGHT THE WINDOW WASN'T GOING TO WORK AT ALL. WE WERE OUT OF STATE AND AFTER ROLLING THE WINDOW DOWN IT WOULDN'T GO UP. WE HAD TO PARK OUR CAR OVERNIGHT TWO TIMES AT OUR HOTEL WITH THE WINDOW DOWN BECAUSE IT WOULDN'T GO UP. JUST RECENTLY IT STOPPED WORKING ALL TOGETHER. MY SON ROLLED THE WINDOW DOWN AND HAD HIS UPPER TORSO (HEAD) LEANING OUT THE WINDOW. WE WEREN'T IN MOTION (PARKED) AND THE WAY HIS HAND WAS POSITIONED ON THE WINDOW BUTTON IT PUSHED IT UP, IT STARTED ROLLING UP AND WHEN HE NOTICED HE HAD GOT SQUISHED BETWEEN THE WINDOW ITSELF AND THE UPPER FRAME OF THE DOOR. HE REALIZED HIS HAND WAS PUSHING ON THE WINDOW BUTTON AND TOOK HIS HAND OFF AND TRIED TO ROLL IT BACK DOWN.... IT WOULDN'T BUDGE. HE STARTED YELLING FOR US AND WE WENT AND SHOVED THE WINDOW DOWN WITH OUR HANDS WHILE TRYING TO USE THE WINDOW BUTTON TO ROLL IT DOWN, IT MOVED VERY, VERY, SLOWLY. WE WERE ABLE TO GET IT ALL THE WAY DOWN AND NOW IT WONT GO BACK UP. ITS BEEN ROLLED ALL THE WAY DOWN FOR 4 DAYS NOW. SIGH.......... CURRENTLY LOOKING AT MECHANICS TO TRY AND FIX THE PROBLEM.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2018
Jul 2018

AS I WAS DRIVING HOME FROM WORK, I WAS AT A STOP LIGHT WHEN MY ENGINE STALLED. I PUT MY CAR BACK INTO PARK TURNED OFF THE THE CAR AND TURNED IT BACK ON. WHILE STILL DRIVING HOME AS I WAS GETTING OFF THE FREEWAY AND MAKING A LEFT HAND TURN MY CAR THEN SHUT DOWN AGAIN AND I LOST ALL POWER STEERING. I FINISHED MAKING THE TURN IDLING TO A STOP AS I HAD TO TURN OFF MY CAR YET AGAIN. I TURNED IT BACK ON AND MADE IT HOME FINE. THIS CANT BE SAFE FOR MY CAR WHILE IN DRIVE MOVING TO JUST COMPLETELY SHUT DOWN. THE CAR IS ONLY TWO YEARS OLD AND IT'S THE FAMILY CAR. THANKFULLY THE KIDS WHERE NOT IN THE CAR OR IT SHUT DOWN WHILE I WAS ON THE FREEWAY.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2018
Jul 2018

I HAVE A PUSH BUTTON IGNITION AND WHEN I PUSH THE BREAK AND TRY TO START THE VEHICLE IT DOES NOT CRANK OVER. I SEE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ONE SPECIFIC PROBLEM BUT DODGE HAS FELLED TO CORRECT IT.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2018
Apr 2018

WHEN I MAKE A STOP IN A STREET WITH STOP SIGNS, ITHEN ACCELERATE QUICKLY THE VEHICLE TREMBLES HARD, IS LIKE TURNING ON THE ENGINE AGAIN...I HAVE THE SMALL MOTOR MODEL. IS SO HARD THAT SOMETIMES I PREFER TO STOP FOR 5 SECS, JUST CAN'T PARTIALLY STOP, IF I REDUCED THE SPEED BUT NOT STOP COMPLETELY THEN ACCELERATE GENTLE, NOT HARD, IT STILL DO IT

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2016
Mar 2018

BOTH DRIVER AND PASSENGER FLOORS ARE SOAKED ALL THE WAY TO THE BACK ...I WILL LET THEM DRY AND IN A FEW WEEKS IT'S BACK AGAIN . THIS WAS BOUGHT AS A NEW CAR ...WHAT THE HECK IS GOING ON ...I HAVE HAD THE DRAIN TUBE CLEANED OUT AND THE AIR CONDITIONING DRIP CONTAINER DRAINED OUT ...I GOOGLED THE PROBLEM AND FOUND IT COULD BE A SEAL PROBLEM. PLEASE TELL ME HOW I CAN GET THIS FIXED AND NOT HAVE TO PAY FOR IT ....I DON'T THINK THIS IS MY FAULT.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018
May 2017

THE VEHICLE HAS TURNED OFF ON THE ROAD WHILE ON DRIVE, WHEN IT TURNS OFF THE STEERING WHEEL IS HARD TO TURN AND CAN'T BRAKE. THE VEHICLE IS RESTARTED BY PRESSING THE ON/OFF BUTTON, AND IT WILL DRIVE LIKE NORMAL AGAIN. THIS IS THE THIRD TIME IT HAS TURNED OFF ON ME.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2017
Jan 2016

WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND BECAUSE WE WERE ON A SLIGHT INCLINE, A GOLF CLUB FELL OUT OF THE GOLF BAG AND LANDED IN THE MIDDLE OF THE ONTERSECTION. WE REALIZED THE HATCH WAS OPENED AFTER WE PASSED THROUGH THE INTERSECTION ( SAQUARO AND SHEA IN FOUNTAIN HILLS , ARIZONA. MAJOR CONCERN AS THERE WAS NO WARNING OF THE INSTRUMENTATION OF ANY KIND, AND THIS WAS A RENTAL CAR. I BELIEVE IF WE HAD A FULL CARGO PAYLOAD, IT WOULD HAVE DISCHARGED FROM THE REAR CAUSING TRAFFIC IMPEDIMENT AND POSSIBLE CRASHES TO SAY NOTHING OF THE LOSS OF PROPERTY OR IF WE HAD A LIVE ANIMAL , THE LOSS OF THE ANIMAL.

Type: Vehicle, Vehicle: 2016 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Dodge Journey has 32 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.