95 complaints reported

2013 Ford Edge ELECTRICAL SYSTEM,STRUCTURE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
95
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2016

WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2015
Oct 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE DOOR AJAR WARNING INDICATOR AND INTERIOR LIGHTING ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 01/11/2017*CT

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2015
Oct 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE DOORS WERE UNABLE TO BE LOCKED. THE DEALER DIAGNOSED THAT THE DOOR LOCKS AND SENSORS FAILED. THE DOOR SENSORS AND LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2016
Oct 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER A WARRANTY, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE INDICATOR ILLUMINATED AFTER THE WARRANTY EXPIRED A YEAR LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2016
Sep 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR INDICATOR ILLUMINATED WHEN THE DOOR WAS CLOSED AND THE INTERIOR LIGHTING RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2013
Sep 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND PREVENTED THE DOORS FROM LOCKING. THE DOME LIGHT ABOVE THE PASSENGER REMAINED ILLUMINATED, WHICH INDICATED THAT THE DOORS WERE OPEN. THE DEALER WAS NOTIFIED AND DIAGNOSED THAT THE DOOR AJAR SWITCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2016
Sep 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHILE ATTEMPTING TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 12/01/16*LJ THE CONSUMER ALSO STATED THE WARNING BUZZER WOULD NOT GO OUT WHEN THE DOOR WAS CLOSED. THE DEALER CLEANED THE DOOR SWITCH . UPDATED 12/15/16.*JB

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2016
Sep 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHILE THE DOOR WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2016
Sep 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 11/01/16*LJ *TR

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2015
Sep 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING INDICATOR FOR THE FRONT DRIVER'S SIDE DOOR ILLUMINATED AND A CHIME SOUNDED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2015
Jul 2016

WHEN THE DOOR IS SHUT THE DOOR AJAR LIGHT STAYS ON, WHICH THEN CAUSES THE INTERIOR LIGHT IN THE CAR TO STAY ON. I HAVE TO OPEN AND SHUT THE DOOR MULTIPLE TIMES TO TRY AND GET THEY DOOR AJAR LIGHT TO SHUT OFF SO THE DOORS CAN LOCK AND I CAN DRIVE. *TR

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2016
Jul 2016

IN 2015 WE TOOK OUR EDGE IN TO THE SHOP BECAUSE THE DOOR AJAR INDICATOR WOULD STILL BE ON WHEN THE DOOR WAS CLOSED. THIS WOULD NOT ALLOW THE DOORS TO LOCK GOING DOWN THE ROAD AND WOULD HAVE AN ANNOYING MESSAGE TELLING ME TO SHIFT TO PARK AS I CAME UP TO A RED LIGHT. THEY SAID THAT THEY COULD CLEAN IT AND THAT SHOULD FIX IT BUT THAT WOULD ONLY BE TEMPORARY AND THAT THEY WOULD PROBABLY EVENTUALLY REPLACE THE SWITCH. AGAIN THIS MONTH, JULY 2016, IT HAS STARTED AGAIN. THE "SHIFT TO PARK" MESSAGES AND NOT BEING ABLE TO LOCK THE DOOR AND THE INTERIOR LIGHTS STAY ON ALL HAPPENING AGAIN. FROM WHAT I HAVE READ, EVEN AFTER THEY REPLACE THE SWITCH, THIS DOESN'T COMPLETELY FIX THE PROBLEM AND THAT IT WILL START TO OCCUR AGAIN AFTER A FEW MONTHS. THIS NEEDS TO BE A RECALL. THE DEALERS ARE MAKING A FEW 100 BUCKS FROM EVERY PERSON THAT SHOWS UP TO GET IT "REPAIRED". IT IS GOING OFF RIGHT NOW, AS I TYPE THIS, AS MY WIFE IS DRIVING AND I AM AT WORK AND SHE CALLED ME.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2016
Jul 2016

DOOR AJAR LIGHT COMES ON WHEN ALL DOORS ARE CLOSED WHILE DRIVING, AFTER EXITING THE VEHICLE. IT APPEARS TO BE RELATED TO THE DRIVER'S DOOR. I HAVE TO CLOSE THE DOOR SEVERAL TIMES AND VERY HARD. IN FACT, I HAVE TO SLAM IT SO HARD I FEAR I MAY BREAK THE WINDOW. IT IS A TREMENDOUS SAFETY ISSUE. ALL THE DOORS WILL UNLOCK WHILE DRIVING BECAUSE THE SENSOR IS NOT REGISTERING. THIS IS MY SECOND TIME DEALING WITH THIS MATTER. THE FIRST TIME IT WAS COVERED UNDER WARRANTY...UGH! *TR

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2016
Jul 2016

DOOR AJAR SWITCH ON DRIVERS DOOR MALFUNCTION. INDICATES DOOR AJAR AT ALL TIMES, THUS DOORS DO NOT LOCK WHILE DRIVING, INTERIOR LIGHTS REMAIN ON, DASH TELL-TAIL LIGHT AND WARNING SIGNAL. UNSAFE CONDITION EXIST BECAUSE OF FAILURE OF LOCKS FOR CHILD SAFETY, DURING VEHICLE MOVEMENT. ALSO UNABLE TO ENGAGE VEHICLE LOCKS AND ALARM SYSTEM DUE TO FAULTY SWITCH, AS VEHICLE DOES NOT RECOGNIZE THE DOOR IS CLOSED. *TR

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2016
Jul 2016

"TAKATA RECALL" - DOOR AJAR LIGHT ON DASH. FRONT AND REAR DRIVERS SIDE

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2016
Jun 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. IMMEDIATELY AFTER STARTING THE VEHICLE WITH ALL THE DOORS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REPLACED SWITCH NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2015
May 2016

THE SWITCH THAT CONTROLS THE CIRCUIT THAT DETECTS IF THE DRIVER DOOR IS CLOSED OR NOT IS DEFECTIVE. AN INTERNET SEARCH SHOWS THIS IS A COMMON ISSUE ON THESE VEHICLES. IT IS A SAFETY ISSUE IN THAT THE DOORS WILL UNLOCK (INCLUDING THE REAR DOORS) AUTOMATICALLY WHILE THE VEHICLE IS IN MOTION. ALSO, DUE TO THE VEHICLE BELIEVING THE DOOR IS OPEN, IT WILL DRAIN THE BATTERY AND LEAVE THE CAR UNABLE TO START AFTER PARKING. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY, OR WHEN MOVING, AND WILL EVEN FAIL WHILE DRIVING EVEN AFTER CLOSING THE DOOR MANY TIMES TO ENSURE THE SWITCH ENDS UP IN THE RIGHT CONDITION. AT TIMES, IT TAKES 30 OR MORE OPEN CLOSE CYCLES FOR THE SWITCH TO OPERATE CORRECTLY, BUT WILL SOMETIMES "OPEN" AGAIN WHILE DRIVING DOWN THE ROAD.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2016
Apr 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE GEAR SHIFTER STICK WAS PLACED IN THE DRIVE POSITION AND AN UNKNOWN BEEPING SOUND WAS HEARD. THE CONTACT STATED THAT THE DOORS UNLOCKED INDEPENDENTLY AND A MESSAGE ON THE INSTRUMENT PANEL INSTRUCTED THE CONTACT TO PARK THE VEHICLE IMMEDIATELY. THE DOOR AJAR WARNING LIGHT FOR THE DRIVER SIDE ILLUMINATED. IN ADDITION, THE DOME LIGHTS ILLUMINATED INDEPENDENTLY AND COULD NOT BE SWITCHED OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH IN THE DOOR HANDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2015
Apr 2016

DRIVERS SIDE DOOR AJAR WARNING INDICATOR WILL NOT SHUT OFF. THE INTERIOR DOME LIGHT STAYS ON UNTIL APPROX MOVING 5MPH. A FEW TIMES THE LIGHT CAME BACK ON WHEN STOPPED AT A RED LIGHT OR STOP SIGN. THE DOORS WILL NOT STAY LOCKED, AS THE SYSTEM THINKS THE DOOR IS OPEN. AFTER STOPPING AND EXITING THE VEHICLE, YOU ARE UNABLE TO LOCK THE DOOR USING THE KEY LESS ENTRY KEYPAD. THE ONLY WAY TO LOCK THE DOORS IS TO USE THE KEY FOB. THIS WAS AN INTERMITTENT PROBLEM, NOW THE WARNING LIGHT STAYS ON ALL THE TIME.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2015
Apr 2016

MY DRIVER SIDE DOOR AJAR ALARM IS CONSTANTLY ACTIVATED, EVEN WHEN THE DOOR IS SHUT TIGHTLY. BECAUSE THE DOOR AJAR IS ALWAYS ACTIVATED MY CAR ALARM HAS STARTED GOING OFF RANDOMLY, SO NOW I CAN NO LONGER LOCK MY CAR WITHOUT FEAR THAT THE ALARM WILL BE SET OFF WHILE I'M AWAY FROM THE VEHICLE. WHILE DRIVING THE SENSOR FOR THE DOOR AJAR KEEPS DINGING, WHICH IS VERY DISTRACTING AND CAUSES CONFUSION. IT ALSO REFUSES TO GO OFF NO MATTER HOW MANY TIMES I TRY CLOSING THE DOOR, SO THERE IS NO WAY SO STOP THE DINGING OR ALARMS WHILE THE VEHICLE IS IN OPERATION.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2016
Apr 2016

THE REAR DOOR IS CONTINUALLY STATING THAT IT IS AJAR AND ALL DOORS REFUSE TO LOCK AUTOMATICALLY WHEN PUT IN "DRIVE".

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2016
Mar 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER SHUTTING THE VEHICLE'S DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT OPENED THE DOOR AND SHUT IT, BUT THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT PROVIDED.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2015
Mar 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE PARKED, THE FRONT PASSENGER SIDE DOOR SENSOR LIGHT ILLUMINATED AND CHIMED IN THE VEHICLE. THE FAILURE PREVENTED THE DOORS FROM LOCKING MANUALLY AND ELECTRONICALLY. THE FAILURE PREVIOUSLY OCCURRED ON THE FRONT DRIVER SIDE DOOR TOO. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 05/10/16*LJ *TR

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2016
Mar 2016

THE DRIVERS DOOR IS SHOWING OPEN ON THE INSTRUMENT PANEL EVEN WHEN CLOSED. THERE IS ALSO AND AUDIBLE ALARM WARNING THAT THE DOOR IS NOT CLOSED. THE DOOR LOCK FEATURE WILL NOT ENGAGE WHEN THE VEHICLE IS IN MOTION. I AM UNSURE IF THE DOOR IS SAFELY LATCHED AT ALL

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2016
Mar 2016

DOOR AJAR LIGHT GOES ON. HAVE TAKEN THE CAR IN SEVERAL TIMES FOR THE SAME THING STILL NOT FIXED. THIS WEEKEND SOON AFTER I BOUGHT THE CAR I DO NOT REMEMBER THE DATE THEY WILL HAVE IT AT THE MECHANIC I'M SURE OR SOMEWHERE IN MY FILE FOLDERS

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2013

Trend Over Time

Complaints by year

Quick Summary

The 2013 Ford Edge has 95 ELECTRICAL SYSTEM,STRUCTURE complaints on file. Review the timeline above for detailed owner experiences.