2015 Ford Edge Power Train

We were on a Family road trip when issues popped up. Car was engine was buzzing and jumping in gears when started up and running rough. No check engines lights showed up. But we decided to drop it off at a dealership in Grants Pass Oregon to get checkout as we didnt feel safe driving it home. They say it is the transmission going bad. We were hundreds of miles away from home and driving over the cascade pass when this was occurring. 1\3\26

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to a local dealer for a routine oil change, and the vehicle was inspected, and the contact was informed that the PTU was leaking oil and needed to be replaced. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 97,000.

The contact called on behalf of the dealer who owns a 2015 Ford Edge. The contact who is a Safety Emission Inspector for the dealer stated that the flex plate had fractured. The owner of the dealer was stopped at a traffic light when the engine seized, and the vehicle failed to move. After several attempts, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was towed back to the dealer and had not been driven since the failure. The failure mileage was 136,064.

Transmission failed while driving. Vehicle only has 48k miles on it.

My car was in parked position on the shift. I exited the vehicle to put my dog in the house. Upon exiting the vehicle the car began to roll down a hill/mountainside with my children still in the vehicle. The car hit a large tree stopping it from rolling all the way down the hill. The open recall on this car was not disclosed upon purchased from used dealer in 2024.

The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, there was an abnormal grinding sound coming from the front end of the vehicle. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid was leaking. The dealer diagnosed that the power transfer unit had failed, causing the rear differential to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,000.

My vehicle’s flex plate is defective and, after having researched this further, it is a known manufacturer’s (Ford) issue. Despite this fact, Ford has conveniently issued a “recall” that eliminates my being able to have their defective part replaced and paid for by them. Straub vs Ford Motor Company, a lawsuit filed in 2021, attests to this fact. My question is how is Ford allowed to get away with this? It shouldn’t matter how long or how many likes the consumer has on the vehicle if the defective part and subsequent need for repair is not due to any negligence on the consumer’s part. I would appreciate any assistance or guidance in how to proceed with this matter. Thank you.

The contact owns a 2015 Ford Edge. The contact stated while driving 40-45 MPH, there was an abnormal sound coming from underneath the hood. The contact stated pulled into a gas station, opened the hood, and inspected the vehicle, but could not determine the cause of the failure. The vehicle was taken to the dealer, where it was diagnosed that the flex plate was fractured and needed to be replaced. The dealer informed the contact that the failure was related to Ford Campaign Number: 22N12, but the repair would be partially covered due to the mileage. The contact had not received notification of Ford Campaign Number: 22N12. The manufacturer was notified of the failure and denied total coverage of the repair. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, the vehicle jerked with an abnormal sound coming from the engine compartment. The vehicle then lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart, but failed to shift into drive. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

2015 FORD EDGE. CONSUMER WRITES IN REGARD TO THE DEFECTIVE FLEXPLATE. THE CONSUMER REPAIRED THE VEHICLE AT THE OWNERS EXPENSE BUT REQUESTING TO BE REIMBURSED FOR ALL REPAIRS AND ATTORNEY FEES.

The contact owns a 2015 Ford Edge. The contact stated while driving 6 MPH, the contact heard an abnormal sound, and the vehicle started jerking while attempting to accelerate. The contact stated that the failure seemed like the brake pedal was being depressed while accelerating. The vehicle was towed back to the residence. The vehicle was then taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.

The contact owns a 2015 Ford Edge. The contact stated while driving approximately 65 MPH, there was an abnormal rattling sound coming from underneath the floorboard. The contact stated that the vehicle stalled. The contact pulled off the roadway. The contact stated that no warning light was illuminated. The contact had the vehicle towed to a dealer, where it was diagnosed and determined that the transmission flex plate had fractured and needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact later took the vehicle to the local dealer and was notified of Customer Satisfaction Program: 22N12 - Rattle Noise at the Transmission Bellhousing Area – Flex plate Cracks, associated to his VIN; however, the vehicle was no longer covered under the warranty or mileage extensions. The failure mileage was approximately 129,000.

The contact owns a 2015 Ford Edge. The contact while driving 30 MPH and making a left turn, the steering wheel was resistant, and there was an abnormal rattling sound coming from the front end of the vehicle. There was no warning light illuminated. Additionally, the contact stated that the vehicle made an abnormally loud rattling sound while depressing the accelerator pedal and the rattling sound increased as the speed increased. The vehicle was taken to the dealer, where the contact was informed that the VIN was included in Ford Campaign Number: 22N12, which might be related to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22N12 because the campaign had expired. The contact stated that she had not received a notice for the manufacturer’s campaign. The failure mileage was approximately 142,661.

While driving at highway speeds, the transmission will make a loud bang and it feels like you ran over an object on the road. The vehicle momentarily (up to 5 seconds) looses all acceleration. This has happened many times, but most concerning is when this happens while entering onto the highway and merging into traffic or passing on a 2 lane road within a passing zone and power is lost and there are oncoming vehicles. This has been reported to the local Ford dealership numerous times, but the same response is received each time, "unable to duplicate transmission problem). The first time this occurred was 02/26/2021 and has continued (25 incidence I have documented) to the most recent time 05/25/23.

The contact’s son-in-law owned a 2015 Ford Edge. The contact stated that after she placed the vehicle in park while on an incline, she exited the vehicle however, the vehicle rolled down the hill. As a result, another vehicle crashed into the vehicle. No injuries were sustained. No medical attention was required. A police report was filed. Additionally, the contact stated that upon inspection by law enforcement, the vehicle remained shifted in park (p) The vehicle was towed to a tow lot and deemed a total lost by the insurance company. The contact stated that upon research she noticed that the vehicles Y/M/M had a recall for the NHTSA Campaign Number 22V413000 (Power Train). The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact had received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the parts to do the repair were unavailable. The contact stated that when her daughter started the vehicle and shifted the gear from park(P) to reverse(R), the gear failed to shift. The check engine light was illuminated and the gear was then shifted into the opposite gear that the contact's daughter attempted to shift into. The contact's daughter applied the emergency parking brake and turned off the vehicle due to being inoperable. The vehicle was then towed to a local dealer where it was diagnosed that the shifter bushing needed to be replaced; however, the remedy parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the remedy parts were not yet available and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 150,000.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

2015 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413.

2015 FORD EDGE. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF HAVING THE VEHICLE TOWED, AS WELL AS THE COST OF REPAIRS.

The contact called on behalf of his wife who owns a 2015 Ford Edge. The contact stated that after his wife had parked and exited the vehicle with the door still opened, the vehicle inadvertently reversed, causing damage to the driver’s side door. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

The contact owns a 2015 Ford Edge. The contact stated while reversing into a parking space, she shifted into drive(D) and depressed the accelerator pedal but the vehicle failed to respond. There was no warning light illuminated. The contact depressed the brake pedal and shifted into drive(D) again and the vehicle then responded. The contact stated that the failure reoccurred while driving on the highway. The contact had shifted into drive(D) however, the transmission shifted into drive two(D2) inadvertently. The contact veered to the side of the road and shifted into drive(D). The contact was able to continue driving. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. However, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 81,000.

The contact owned a 2015 Ford Edge. The contact stated that upon parking the vehicle in the driveway and taking groceries inside her residence, his wife heard an abnormal clicking sound coming from the vehicle and the vehicle started rolling down the driveway onto the street independently. The contact stated that the vehicle crashed into the neighbor's vehicle that was parked in the driveway across the street, pushing the neighbor's vehicle into the garage where his neighbor was located. The contact's neighbor sustained back injuries and sought medical assistance. A police report was filed. The contact's vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified and informed the contact that there was no open recall and it was not a known failure. The contact became aware of NHTSA Campaign Number: 22V413000 (Power Train), which he associated to the failure. The failure mileage was approximately 60,000. The VIN was not available.

The contact owns a 2015 Ford Edge. The contact stated while parked in his driveway, the vehicle rolled backward into the neighbor's yard across the street. No one was injured. There were no warning lights illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.