38 complaints reported

2015 Ford Edge VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
38
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Feb 2019

SITTING IN MY GARAGE, THE CAR WAS RUNNING AND WARMING UP. REAR DEFROSTER WAS ON AS WAS HEAT IN CAR. OAT WAS 35 DEG F. REAR WINDOW EXPLODED ALONG BOTTOM EDGE WITH NO OUTSIDE INFLUENCE. MANY OTHER EDGE OWNERS HAVE REPORTED SIMILAR INCIDENTS OF THE REAR WINDOW SHATTERING ON ITS OWN. PLEASE INVESTIGATE AND ISSUE A RECALL. THANK GOD IT DIDN'T HAPPEN 1000 MIKES FROM HOME ON A LONELY INTERSTATE AT NIGHT!

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2019
Jan 2019

REAR WINDOW SHATTERED ON OWN WHEN CAR WAS PARKED. COPS CAME AND NO EVIDENCE OF FOUL PLAY. WAS PARKED ON SIDE OF STREET FOR 15 MINS WHEN OCCURRED AND IN 30 DEGREE WEATHER

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2019
Jun 2018

FRONT PORTION OF SUNROOF HAS RANDOM WAVY CRACKS THROUGHOUT THE GLASS. NORMAL DRIVING KEPT IN GARAGE AND ONLY HAS 32K MILES ON VEHICLE.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jun 2018
Jun 2018

VEHICLE IS A 2015 EDGE, PURCHASED NEW AS A LEFTOVER IN FEB OF 2017. JAN/FEB OF 2018 WITH APPROXIMATELY 15,000 MILES ON THE VEHICLE, THE FRONT PANORAMIC SUNROOF GLASS CRACKED SPONTANEOUSLY, FOLLOWED SHORTLY AFTER BY THE REAR GLASS PANEL ON ANOTHER DAY. CRACKS WERE WAVY AND DID NOT APPEAR TO BE CAUSED BY AN IMPACT. FORD DEALER WOULD NOT WARRANTY BECAUSE THEIR "PEN TEST" OF DRAGGING A PEN ALONG THE LINE OF THE CRACK FOUND A PINHEAD "IMPACT" MARK. HAD TO REPLACE BOTH PANELS THRU INSURANCE COMPANY VIA A SPECIALTY THIRD PARTY CAPABLE OF REPLACING THE URETHANE ON THE REAR PANEL. UNKNOWN IF THE VEHICLE WAS MOVING OR STATIONARY OR WHEN/WHERE EXACTLY THE CRACKING OCCURRED.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2018
May 2018

THE PANORAMIC SUNROOF DEVELOPED SPIDERWEB STYLE CRACKING FOR NO REASON. I JUST BOUGHT THIS CAR A WEEK AGO. THE CAR WAS NOT EVEN BEING DRIVEN WHEN THIS HAPPENED.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2018
Mar 2018

WHILE DRIVING DOWN THE INTERSTATE, HEARD A VERY LOUD "POP"; THE ENTIRE REAR WINDSHIELD SPONTANEOUSLY BROKE. NOTHING HIT OR FELL ONTO MY CAR, THE BACK WINDSHIELD LITERALLY JUST POPPED AND SHATTERED INTO PIECES. I PULLED OVER AND GOT OUT TO LOOK AT IT, WHEN I CLOSED MY DOOR, THE WINDSHIELD STARTED CRUMBLING INTO THE CAR. IT LOOK LIKE THE OUTER EDGES OF THE WINDSHIELD SNAPPED OR COMPRESSED FIRST AND THEN THE CENTER OF IT WENT. IT WAS A VERY SCARY SITUATION WHILE DRIVING; THANK GOD MY CHILDREN WERE NOT IN THE BACK AT THE TIME.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2018
Mar 2018

NOTED TODAY THAT THE REAR SECTION OF THE VISTA GLASS ROOF IS CRACKED ON OUR 2015 FORD EDGE.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2018
Feb 2018

WHILE DRIVING DOWN INTERSTATE IN LIGHT RAIN, BUT TRUCKS THROWING WATER ONTO WINDSHIELD, THE DRIVERS SIDE WIPER SKIPPED AND STALLED. IT WAS EXTREMELY HARD TO SEE AND VERY DANGEROUS. AFTER ABOUT 5-7 SECONDS, IT MOVED AND WIPED WINDSHIELD AGAIN. THIS HAS HAPPENED AT LEAST 4 DIFFERENT TIMES. DEALER HAS REPROGRAMMED, BUT THAT DID NOT FIX THE ISSUE. THIS IS A SERIOUS SAFETY ISSUE.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2018
Jan 2018

VEHICLE WAS STATIONARY IN THE MIDDLE OF AN ELEMENTARY SCHOOL PARKING LOT. WHEN I GOT THERE IN THE MORNING, NOTHING WAS WRONG WITH MY BACK WINDSHIELD. NO CRACKS. NO CHIPS. WHEN I WALKED OUT IN THE AFTERNOON, MY BACK WINDSHIELD WAS CRACKED FROM TOP TO BOTTOM AND FROM THE LEFT SIDE TO THE RIGHT SIDE. ALL ALONG THE BOTTOM EDGE OF THE WINDSHIELD HAD LITTLE PIECES THAT HAD ALREADY FALLEN OUT. WHEN I SHUT MY DRIVER SIDE DOOR THE PRESSURE POPPED MY WINDSHIELD OUT. THEN, WHEN I SHUT THE LEFT BACK DOOR THE WINDSHIELD SHATTERED. GLASS WAS IN MY TRUNK AND ON THE CEMENT. I BELIEVE THIS WAS DUE TO FAULTY GLASS.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2018
Aug 2017 Injury

THE VEHICLE WAS PARKED IN MY DRIVEWAY AND OCCUPIED BY MYSELF AND THREE CHILDREN IN THE BACK SEAT. THE WINDOW IMPLODED WHEN THE FRONT PASSENGER DOOR WAS CLOSED AS MY HUSBAND ENTERED THE SUV. MY SON IN THE BACK SEAT RECEIVED A SMALL CUT OVER HIS LEFT EYE, ANOTHER CHILD WAS HIT BY THE GLASS BUT UNINJURED.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2017
May 2017

THE GLASS PANEL ON THE PANORAMIC SUNROOF CRACKED FOR NO OBVIOUS REASON. SELLING DEALER WAS CONTACTED. THE SERVICE MANAGER LOOKED AT THE GLASS AND STATED THAT "IT WAS CAUSED BY IMPACT CALL YOUR INSURANCE COMPANY". THERE WAS NO IMPACT. IT SEEMS THE GLASS PANEL IS UNDER A PRESSURE/STRESS LOAD. THE GLASS JUST CRACKED.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2016
Mar 2017

MY REAR WINDSHIELD SHATTERED FOR NO REASON. I WAS PULLING OUT OF A PARKING SPOT AND HEARD A LOUD POP. NOTHING HAD HIT MY CAR, NO ONE WAS AROUND, NOTHING FELL FROM THE SKY OR OFF OF A BUILDING. MY REAR WINDSHIELD BASICALLY JUST EXPLODED AND CRACKED FROM ONE SIDE TO THE OTHER, ACROSS THE BOTTOM AND THEN BUCKLED AND CRACKED UP THE CENTER. SHARDS OF GLASS WERE FALLING INTO THE CAR AND ALSO POURING OUT THE BOTTOM OF THE WINDOW. GLASS HAS NOW FALLEN INTO THE REAR GATE.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2017
Jun 2016

REAR PANEL ON PANORAMIC SUNROOF CRACKED. DEALER CLAIMS WARRANTY WILL NOT COVER GLASS. 5200 MILES ON CAR. LESS THAN A YEAR OLD. NOT SURE WHEN IT HAPPENED. OPENED SHADE YESTERDAY AND NOTICED IT FOR FIRST TIME. NO OBVIOUS ROCK CHIP.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jun 2016

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Edge has 38 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.