2009 Ford Escape Steering

I WAS PULLING IN TO THE ROAD TOOK A RIGHT HAND TURN AND HAD NO POWER STEERING ,IT CAME BACK IN A COUPLE OF SECONDS NO WARNING LIGHT CAME ON... LATER THAT DAY I WENT TO PULL INTO A DRIVEWAY HAD NO STEERING AT ALL ALMOST HIT THE CAR BESIDE ME THEN A LIGHT CAME ON THE DASH SAYING POWER STEERING ASSIST FAULT I NOW HAVE NO CAR TO DRIVE TO WORK AND ALSO THE TRANSMISSION WENT IN THIS CAR THIS CAR IS THE MOST UNSAFE CAR I EVER DROVE

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V028400 (STEERING). THE CONTACT TOOK THE VEHICLE TO MOSES FORD LINCOLN (2001 MACCORKLE AVE, SAINT ALBANS, WV 25177, (304) 945-0127) FOR MAINTENANCE AND THEY PERFORMED THE FIRST PART OF A THREE PART RECALL REPAIR UPDATING THE SOFTWARE. THE MANUFACTURER CLOSED OUT THE RECALL, ASSUMING THE RECALL REPAIRS WERE COMPLETE. THE CONTACT MOVED AND TOOK THE VEHICLE TO PADUCAH FORD (3476 PARK AVE, PADUCAH, KY 42001, (270) 444-0011) WHERE SHE WAS INFORMED THAT THE RECALL HAD BEEN CANCELED OUT. THE CONTACT CALLED THE MANUFACTURER AND EXPLAINED THE ISSUE; HOWEVER, THE MANUFACTURER REFUSED TO PERFORM THE RECALL REPAIR AT NO COST. THE CONTACT SUSPECTED THAT THE FIRST PART THE RECALL REPAIR WAS NEVER COMPLETED. THE MANUFACTURER QUOTED A REPAIR COST OF OVER $2,100. THE VEHICLE REMAINED UNREPAIRED AND THE CONTACT WAS TO CHECK TO SEE IF AN INDEPENDENT MECHANIC COULD PERFORM THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM *TP

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40 MPH, THE STEERING SEIZED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO HUNTINGTON FORD LINCOLN (333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (833) 386-3267) WHERE IT WAS DIAGNOSED THAT THE HOUSING AND COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 40,800. *BF *JB

POWER STEERING ASSIST FAULT ALERT IS ON AND NOW GREAT EFFORT TO TURN WITH STEERING. JUST GOT IN CAR THIS MORNING AND IT WAS A FIRST TIME ALERT IN STATIONARY

POWER STEERING STOPPED WORKING WHILE DRIVING ON A CITY STREET AND THEN POWER STEERING CAME BACK. WHEN I SHUT OFF THE VEHICLE AND RESTARTED IT, THE POWER STEERING IS STILL NOT WORKING. I HAVE NOT DRIVEN THE CAR SINCE BECAUSE OF SAFETY CONCERNS. I WAS TOLD BY FORD THAT MY ESCAPE WAS NOT PART OF THE NATIONAL RECALL.

PURCHASED THE VEHICLE IN JANUARY 2017. APPROXIMATELY MID DECEMBER 2018 A CODE POPPED UP ON MY DASH "POWER STEERING ASSIST FAULT" AND THE STEERING WHEEL SHAKES AS I DRIVE. I CODE IS CONTINUOUSLY ON. I CONTACTED FORD, WHO TELL ME THERE WAS A RECALL ON THE 2009 FORD ESCAPE IN 2016 FOR THIS EXACT CODE, BUT BECAUSE MY VEHICLE WAS NOT ASSEMBLED IN KANSAS CITY, THAT THEY CANNOT FIX IT UNDER THE RECALL AND I WOULD HAVE TO PAY FOR IT OUT OF POCKET. I DON'T FEEL THIS IS RIGHT, AS THIS IS A SAFETY ISSUE AND COULD BE DANGEROUS IF I LOSE MY POWER STEERING WHILE ON THE ROAD. *TT*JB

I TOOK MY VEHICLE IN FOR A RECALL ON THE POWER STEERING, THEY UPDATED THE SOFTWARE AND THE PROBLEM WAS TEMPORARILY FIXED. WEEKS LATER THE POWER STEERING FAILED COMPLETELY WHILE DRIVING ALMOST RESULTING IN A CRASH. THE FORD DEALERSHIP HAS STATED THAT THE RECALL IS CLOSED AND THE FAILURE OF THE POWER STEERING IS NOT THEIR FAULT, CHARGING THOUSANDS FOR A REPAIR OF THE ENTIRE STEERING COLUMN.

POWER STEERING FAILED AND STOPPED WORKING WHILE DRIVINGU

POWER STEERING ELEC ASSIST WENT OUT AND MUST USE MANUAL STEERING.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RICH FORD, 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112) AND WAS INFORMED THAT THE VEHICLE HAD BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY AND TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 154,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL FAILED TO TURN WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE CONTACT CALLED A LOCAL DEALER (SHEEHY FORD LINCOLN OF GAITHERSBURG, 901 N FREDERICK AVE, GAITHERSBURG, MD 20879) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000.

I BOUGHT A USED 2009 FORD ESCAPE IN SEPTEMBER, ABOUT A MONTH AGO, MY STEERING WHEEL STARTED SHAKING WHEN TURNING AND THEN IT WENT A AWAY FOR A FEW WEEKS. NOW, IT IS TERRIBLE AND I TOOK IT INTO A REPAIR SHOP FOR A DIAGNOSTIC AND THEY HANDED ME PAPERWORK FROM FORD MOTOR COMPANY REGARDING A SAFETY RECALL #14S05. AFTER DOING SOME RESEARCH AND CALLING FORD CORPORATE AND A LOCAL DEALERSHIP, FORD WILL NOT ACCEPT THIS RECALL AND TELLS ME THAT MY CAR DOES NOT QUALIFY. I DID SOME RESEARCH ON MY OWN AND IT SEEMS THAT THERE ARE THOUSANDS OF PEOPLE THAT ARE HAVING THIS SAME PROBLEM WITH FORD. SOMETHING NEEDS TO BE DONE. THIS PROBLEM AFFECTS YOUR STEERING CAPABILITY AND IS NOT SAFE TO BE ON THE ROADS. FORD IS AT FAULT AND NEEDS TO CLEAN THIS UP.

POWER STEERING ASSIST ISSUE-POWER STEERING ABRUPTLY STOPPED CAUSING MAJOR ISSUES WITH ABILITY TO STEER VEHICLE AND FUNCTION SAFELY IN TRAFFIC.

I WAS DRIVING ON A HIGHWAY AND MADE A LEFT TURN, WHILE STEERING TURNING BACK TO THE RIGHT IT FELT AS THOUGH IT WANTED TO LOCK BUT EVENTUALLY BROKE AND WENT TO NORMAL. THIS HAS HAPPENED 4 DIFFERENT TIMES SINCE VEHICLE PURCHASED. TOOK IT TO MY LOCAL FORD DEALERSHIP IN FREDERICKSBURG, VA, THEY TOLD ME AFTER TESTING, I NEEDED A STEERING COLUMN EPAS AT THE TUNE OF $1400. THEY SAID YOU COULD NOT JUST REPLACE THE EPAS PART ON MY PARTICULAR VEHICLE AND IT WAS NOT ONE OF THE ONES RECALLED EARLIER. AFTER LOOKING ONLINE AND CHECKING WITH ANOTHER DEALER, I HAVE LEARNED THAT THE EPAS PART CAN BE REPLACED BUT APPARENTLY FORD WILL NOT LET THEIR SERVICE TECHS JUST REPLACE THAT PART. THIS IS NOT RIGHT, I HAVE PAID A LOT FOR THIS VEHICLE, NEW, AND THE REPLACEMENT OF THAT STEERING IS MORE THAN I RECEIVE A MONTH FROM DISABILITY. THANKFULLY I HAVE NOT BEEN IN A SITUATION OF AN ACCIDENT. WHAT CAN WE AS CONSUMERS DO TO DEMAND THAT FORD TAKE OWNERSHIP AND HELP OUT THEIR LOYAL CUSTOMERS? I AM LOOSING MORE AND MORE FAITH IN FORD (3 OUT OF MY 4) SERVICE VISITS SHOWED THAT THE SERVICE TECH PUT A CHECK MARK THAT THE POWER STEERING FLUID WAS OK?????? ANOTHER PROBLEM, IN FEB. 2018 SERVICE VISIT, THEY SAID MY TREAD WAS IN THE YELLOW. BACK AGAIN FOR SERVICE IN AUG. 2018, SHOWED TREAD IN GREEN??? THIS IS WHY I WENT BACK FOR THIS CHECK UP ON ALL THINGS AT NOT CHARGE AFTER SPEAKING TO THE SERVICE MANAGER. IF I HAD NOT TAKEN IT BACK FOR A REVISIT, I PROBABLY WOULD NOT HAVE FOUND OUT ABOUT THE STEERING! I WILL SAY MY LAST VISIT WAS THE BEST I HAVE HAD TO DATE, THANKS TO THE SERVICE TECH. STILL I AM NOT SURE I WOULD EVERY PURCHASE ANOTHER FORD!

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. AFTER STARTING THE VEHICLE AND DRIVING IN REVERSE, THE "POWER STEERING ASSIST FAULT" MESSAGE SUDDENLY DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE STEERING ASSIST DEFAULT WARNING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE AND HAD IT TOWED TO LINDSAY FORD (LOCATED AT 11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) TO BE DIAGNOSED. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, ONLY THE SOFTWARE UPDATE WAS PERFORMED, WHICH WAS INSUFFICIENT. THE PART WAS REPLACED AT THE COST OF THE OWNER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY INTO A PARKING LOT. THE CONTACT WAITED FOR A MOMENT AND WAS ABLE TO DRIVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BEAU TOWNSEND FORD (1020 W NATIONAL RD, VANDALIA, OH 45377, (937) 898-5841) WHERE THE POWER STEERING WAS RESET. THE DEALER DIAGNOSED THAT A NEW STEERING COLUMN NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 160,000.

SEVERAL TIMES WHILE DRIVING/TURNING, THE CAR WOULD DING AND A VERY BRIEF MESSAGE WOULD FLASH ON THE CONSOLE. COULDN'T READ IT FAST ENOUGH BEFORE IT WENT AWAY. TODAY GOT IN AFTER WORK AND THE POWER STEERING ASSIST FAULT MESSAGE CAME ON AND THERE IS NO POWER STEERING. THERE IS A RECALL FOR THIS FOR THIS MAKE AND MODEL YEAR, BUT APPARENTLY NOT FOR EVERY VEHICLE. SEARCHING ONLINE FOUND MULTIPLE OTHER PEOPLE TALKING ABOUT THE SAME PROBLEM IN 2009 ESCAPES (OR OTHER YEARS INCLUDED IN THAT RECALL) THAT WERE NOT COVERED IN THE RECALL. WONDERING IF THE RECALL SHOULD BE EXPANDED. THIS IS A VERY EXPENSIVE FIX AND NOT SOMETHING THAT IS VERY LIKELY TO GO OUT OTHERWISE.

STEERING VERY HARD TO MOVE. VEHICLE WAS WORKING FIND DROVE HOME FROM WORK PARKED IT. THE NEXT DAY GOT IN THE CAR AND STARTED IT WENT TO MOVE STEERING WHEEL IT WAS VERY HARD TO MOVE. I CALLED FORD DEALER AND ASKED IF THERE WAS A RECALL FOR THE STEERING SHE ASKED FOR VIN AND IT HAS NO RECALL FOR THAT VIN. VEHICLE IS AT FORD DEALER FOR SCHEDULE STEERING REPAIR.

"TAKATA RECALL" AT ONE TIME THERE WAS A RECALL FOR THE POWER STEERING, THAT IS WHAT IS WRONG WITH MY 2009 ESCAPE. I CAN BE DRIVING DOWN THE ROAD AND ONE SECOND I HAVE POWER STEERING AND THE NEXT SECOND MY STEERING WHEEL WILL LOCK UP. IF IT DIDN'T GET FIXED WHEN THERE WAS A RECALL THEN CAN I TAKE IT BACK TO BE FIXED AGAIN

LOSS OF POWER STEERING WHILE IN MOTION EXITING HIGHWAY.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. *DT CONSUMER STATED SHE DOES BELIEVE THE RECALL ACTION WAS PERFORMED. UPDATED 02/01/19*JB

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED LINDSAY FORD (260 W ELM ST, LEBANON, MO 65536, (888) 352-0403) TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. *TT*JB CONSUMER STATED ENTIRE STEERING COLUMN HAS TO BE REPLACED.*JB

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE AND SHIFTED INTO DRIVE, THE POWER STEERING FAILED. THE VEHICLE WAS SERVICED AT THEODORE ROBINS FORD (2060 HARBOR BLVD, COSTA MESA, CA 92627, 800-494-0756) PER NHTSA CAMPAIGN NUMBER: 16V284000 (STEERING), BUT THE STEERING FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

ELECTRIC POWER STEERING WILL LOCK UP WITHOUT WARNING WHILE IN MOTION