2014 Ford Explorer Steering

POWER STEERING FAILED WHILE PULLING OUT OF A PARKING SPACE CAUSING THE VEHICLE TO BE EXTREMELY DIFFICULT TO CONTROL. MULTIPLE WARNING MESSAGES APPEAR IN THE DASH UPON STARTING THE VEHICLE. THIS APPEARS TO BE AN ISSUE WITH THE POWER STEERING CONTROL MODULE. THERE IS A RECALL FOR PREVIOUS YEAR MODELS OF THIS CAR WITH THE SAME STEERING SYSTEM.

WHEN I WENT TO TURN OUT OF MY DRIVEWAY I NOTICED THE STEERING GOT REALLY HARD TO TURN. TURNING AT CORNERS THE STEERING IS HARD AND OCCASIONALLY PULLS BACK/JERKS.

VEHICLE IS EXHIBITING SAME EXACT PROBLEM AS 2013 MODELS UNDER RECALL, STEERING GEAR PROBLEM, WHICH WAS DIAGNOSED BY A FORD DEALER. CAR WAS BUILT JULY 2013. FORD REFUSES TO CONSIDER REPAIRING EVEN THOUGH PROBABILITY IS VERY HIGH THAT IT CONTAINS 2013 PARTS AS THERE WERE NO SIGNIFICANT ENGINEERING CHANGES FROM 2013 TO 2014 AND IS A VERY EARLY MODEL YEAR BUILD. CONTACTED FORD ON TWO OCCASIONS AND WAS TREATED BADLY BY CUSTOMER RELATIONS. REQUESTED ESCALATION OF COMPLAINT AND WAS NEVER CALLED BACK EVEN THOUGH THEY CLAIM THEY TRIED.

THE STEERING STARTED MAKING A GRINDING NOISE WHEN WHEEL TURNED LEFT OR RIGHT. EVENTUALLY STEERING BECAME TIGHTER AND TIGHTER AND UNRESPONSIVE. AT LOW SPEEDS IT WAS WORSE. AT HIGHER SPEEDS IT WAS VERY DIFFICULT TO CONTROL THE VEHICLE. *TR

ONE WEEK PRIOR TO INCIDENT, THE CAR STARTED MAKING A CLICKING SOUND WHEN TURNING THE STEERING WHEEL TO THE LEFT, BOTH WHILE DRIVING AND WHILE SITTING STILL, BUT WAS MOST NOTICEABLE AT LOW SPEEDS. WE MADE AN APPOINTMENT WITH FORD TO HAVE IT INSPECTED, THE FIRST AVAILABLE WAS 10 DAYS AWAY. OVER THE NEXT FEW DAYS THE CLICKING SOUND INCREASED AND WAS MORE NOTICEABLE. ON THE DAY OF THE INCIDENT THE CAR WAS DRIVEN A SHORT DISTANCE, THEN PARKED. WHEN WE RETURNED TO DRIVE THE CAR AGAIN AND STARTED THE CAR THE STEERING WHEEL WAS COMPLETELY STUCK, AND COULD NOT BE TURNED IN EITHER DIRECTION. IT MADE A TERRIBLE SCREECHING SOUND WHEN TRYING TO TURN THE WHEEL. THE CAR HAD TO BE TOWED TO A FORD DEALERSHIP. THEY REPLACED THE POWER CONTROL STEERING MODULE AND STEERING ASSEMBLY (RACK AND PINION). THIS IS THE SAME PART THAT WAS RECALLED ON THE 2011-2013 FORD EXPLORERS, AND FROM ONLINE RESEARCH APPEARS TO BE THE SAME PART IN THE 2014 FORD EXPLORERS. THEREFORE, THIS PART SHOULD BE RECALLED AND SHOULD BE REPLACED BY FORD AS IT IS DEFECTIVE. THIS IS A SERIOUS SAFETY ISSUE AS THE INABILITY TO STEER INCREASES THE RISK OF CRASH AND DEATH. IF THE WHEEL HAD LOCKED UP WHILE DRIVING WE WOULD HAVE CERTAINLY CRASHED.

WHILE DRIVING AT 55 MILES AN HOUR ON THE GREAT RIVER RD WHICH IS WINDY AND NARROW. I WAS MAKING A SLIGHT CURVE WHEN I NOTICE THE STEERING WHEEL TIGHT AND NOT MOVING. I LOST THE STEERING AND HAD A HECK OF A TIME JUST TO GET OFF THE HIGHWAY. MY HUSBAND HAD TO COME AND TOW THE EXPLORER BACK TO THE HOUSE. WE TOOK IT TO THE THE KIELER GARAGE IN DICKEYVILLE WI. ROSS SAID IT IS THE COMPLETE ELECTRIC STEERING ASSEMBLY THAT NEEDS TO BE REPLACED. WE ONLY HAVE 79,848 MILES ON THIS VEHICLE. THIS COULD HAVE BEEN A TERRIBLE SITUATION HAD IT BEEN ON A CURVE. I WAS NEVER SO SCARED IN ALL MY LIFE. I WAS ON MY WAY TO PICK UP MY 2 GRANDKIDS. PLEASE LOOK INTO THIS CAUSE THIS SHOULD NOT HAPPEN. MY VIN LABEL SAID MY EXPLORER WAS MANUFACTURED IN 2013. THERE WAS A RECALL ON 2011-2013. IF THEY ARE USING THE SAME PARTS FROM ONE YEAR TO THE NEXT, THEN 2014 SHOULD BE RECALLED ALSO. I AM LOOKING AT ABOUT 750.00 - 900.00. PLEASE CHECK INTO THIS FOR ME.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST. THE VEHICLE WAS TAKEN TO ELDER FORD OF TROY (777 JOHN R RD, TROY, MI 48083), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSIST MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,300.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE STEERING ASSIST FAULT-SERVICE REQUIRED WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE VEHICLE WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

2014 EXPLORER LIMITED WITH 103,587 MILES WAS BEING DRIVEN AT VEHICLE WAS DRIVING IN CITY CONDITIONS AT 20 MPH WHILE TURNING. THE POWER STEERING FAILED AND THE POWER STEERING ASSIST FAULT CAME ON. MANAGED NOT TO HIT THE CAR IN THE ONCOMING LANE BY WRESTLING THE WHEEL TO THE RIGHT. PULLED OVER AND TURNED THE CAR OFF AND THEN RESTARTED TO FIND THE PROBLEM HAD ABATED. THIS OCCURRED ON OR ABOUT THE 20TH OF APRIL, 2020. THE SECOND TIME THE POWER STEERING FAILED, I WAS DRIVING ON THE HIGHWAY STRAIGHT. I LOOKED DOWN ONLY BRIEFLY AND THERE WERE SEVERAL MESSAGES DISPLAYED OF WHICH I CAUGHT THE FIRST "POWER STEERING ASSIST FAULT" IS THE ONLY ONE I RECOGNIZED. I WAS AGAIN ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD, AND AFTER TURNING THE CAR OFF AND THEN BACK ON THE POWER STEERING WAS BACK ON. THIS EVENT OCCURRED MAY 14TH 2020. *TR

WHILE WIFE WAS DRIVING VEHICLE HOME FROM WORK, STEERING ABRUPTLY GOT STIFF AND MAKING THE VEHICLE BECAME VERY DIFFICULT AND DANGEROUS, GOT A WARNING FROM DASH AND NOW WHILE TURNING THE STEERING WHEEL THERE IS A LOUD GRINDING/RUBBING NOISE FROM THE STEERING ASSEMBLY. HAVE BEEN ADVISED THE RACK AND PINION NEEDS TO BE REPLACED. THIS IS A 2014 FORD EXPLORER BUT WAS MANUFACTURED IN LATE 2013 AS A 14 MODEL. YET THIS RACK AND PINION IS NOT COVERED UNDER THE RECALL. SINCE I CANNOT AFFORD THE REPAIRS THE VEHICLE HAS HAD TO SIT. PRIOR RECALL FOR THE 2011-2013 NEEDS TO BE EXPANDED TO COVER THESE NEW COMPLAINTS AS THESE PARTS WERE MOST LIKELY THE SAME PARTS INCLUDED IN THE INTIAL RECALL BUT PLACED IN THE NEWER MODEL YEAR VEHICLE. I CANNOT GET THE NEWEST RECALL ADDRESS BECAUSE I CAN'T GET THE EXPLORER TO THE DEALER WITHOUT PAYING FOR A TOW TO AND FROM SINCE THE RACK AND PINION IS A MAJOR ISSUE

I OWN A 2014 FORD EXPLORER HAD A LOSS OF ELECTRIC POWER STEERING ASSIST RECENTLY. ALSO THE TRACTION CONTROL, TERRAIN MANAGEMENT WARNING LIGHTS CAME ON AND THE TURN SIGNALS WERE NOT FUNCTIONING. THIS SAME ISSUE HAS OCCURRED ON 2011-2013 AND 2015-2017 FORD EXPLORERS WHICH THERE WAS A RECALL BUT NO RECALL FOR 2014 MODEL. THIS SEEMS VERY ODD.THE COST OF REPAIR WAS $2,100. I FILED A COMPLAINT TO FORD FOR REIMBURSEMENT BUT THEY DENIED IT SINCE IT WASN'T PART OF A RECALL AND PROVIDED NO OTHER EXPLANATION. THE STEERING STARTED TO HAVE PROBLEMS WHILE DRIVING ON THE FREEWAY AND THE TRACTION CONTROL AND TERRAIN MANAGEMENT LIGHTS CAME ON, AND TURN SIGNAL NOT WORKING. WHEN I FINALLY STOPPED THE STEERING LOSS WARNING LIGHT CAME ON AND I COULDN'T TURN THE STEERING WHEEL. THE CAR HAS 102,000 MILES.

STEERING POWER ASSIST IS NOT CONSISTENT WAS SIGNIFICANTLY REDUCED. THIS TOOK PLACE WHEN TURNING AND CAUSED AN UNDERSTEER WHICH COULD HAVE RESULTED IN AN ACCIDENT IF THERE WAS AN ONCOMING VEHICLE. VEHICLE WAS JUST IN THE DEALERSHIP FOR SERVICE THAT DAY AND CHECKED OUT FINE. *TR

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME LOOSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE FREDERICK MOTOR COMPANY LOCATED AT 1 WAVERLEY DR, FREDERICK, MD 21702 WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE.

WIFE WAS DRIVING AT 50MPH ON HIGHWAY AND STEERING SUDDENLY BECAME TO HARD FOR HER TO STEER. WARNING LIGHT CAME ON SAYING ANTI SKIDDING FAILURE. SHE MANAGED TO GET TO SIDE OF THE ROAD AND WARNING LIGHT LIGHT CAME ON SAYING FAILURE STOP SAFELY. SHE COULD HAVE WRECKED OR HIT ANOTHER VEHICLE. I ARRIVED AND MOVED THE CAR TO SAFELY. I AM A BIG MAN AND IT WAS ALL I COULD DO TO TURN THE STEERING WHEEL. FORD NEEDS TO RECALL THESE VEHICLES AND REPAIR THEM AS LOSS OF STEERING IS A MAJOR SAFETY HAZARD THAT COULD RESULT IN THE LOSS OF LIFE.

ON FEBRUARY 18, 2020, AS I WAS DRIVING ON THE INTERSTATE, A WARNING APPEARED ON THE DASHBOARD THAT READ 'STEERING FAULT SERVICE NOW'. WHEN I EXITED THE INTERSTATE AND FOUND A SAFE PLACE TO PARK TWO WARNINGS APPEARED ON THE DASHBOARD THAT READ 'STEERING LOSS STOP SAFELY' AND 'SERVICE ADVANCE TRAC'. ONCE I WAS STOPPED THE STEERING COMPLETELY FAILED. SEEMS TO BE AN ONGOING ISSUE WITH THE EXPLORER EVEN AFTER THE 2011-13 RECALL.

LOSS STEERING WHEEL ASSIST WHEN DRIVING AT 60 MPH. CAR VERY DIFFICULT TO STEER THIS COULD CAUSE A FATAL ACCIDENT BECAUSE DRIVING IN 2 WAY ROAD.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE OR WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING CEASED WITH THE STEERING ASSIST FAULT, SERVICE REQUIRED WARNING MESSAGE ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT UPON RESTART OF THE VEHICLE, THE POWER STEERING RETURNED AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT CALLED MCCOMBS FORD WEST (7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238) AND MAC HAIK'S SOUTHWAY FORD (7979 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER WHO ALSO INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT TO CALL NHTSA FOR ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

I LOST ALL ABILITY TO OPERATE THE VEHICLE WITHOUT WARNING. POWER STEERING, TRACTION ASSIST, BLIND SPOT MONITORING, STABILITRAC, COLLISION AVOIDANCE, AND TURN SIGNALS. LIMPED THE VEHICLE HOME AND REACHED THE ISSUE... COMMON FAILURE KNOW BY FORD MOTOR COMPANY. THIS FAILURE COULD HAVE RESULTED IN A SERIOUS ROLL OVER OR FATALITY. VEHICLE CURRENTLY AT DEALER RESOLVING ISSUE. DOCUMENTS TO FOLLOW.

WHILE STOPPED WITH ENGINE IDLING A WARNING CAME ON "STEERING LOSS STOP SAFELY". POWER STEERING GONE. TOW TRUCK WAS AFTER SOME TIME ABLE TO STEER IT ONTO THE FLAT BED. DEALER HAD TO REPLACE POWER STEERING RACK. THERE IS A SAFETY RECALL FOR THE 2011-2013 & 2015-2017 EXPLORER. BUT NOT THE 2014? HOW MANY BODIES DOES IT TAKE TO ISSUE A RECALL $$$

STEERING GEAR FAILING WHEN DRIVING ON HIGHWAY

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN WHILE DRIVING AND MAKING TURNS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

POWER STEERING RANDOMLY FAILED WHEN I TURNED THE CAR ON TO PULL IT OUT OF GARAGE, POWER STEERING ASSISTS FAULT OR SOMETHING, UNABLE TO STEER THE CAR EASILY. READ ONLINE THAT THIS IS A PRETTY COMMON PROBLEM WITH THIS MODEL YEAR, CAN HAPPEN WHILE DRIVING, ALL SURROUNDING YEARS HAVE BEEN RECALLED ALREADY. WAS LUCKY I WAS NOT ON A HIGH SPEED ROAD OR COULD HAVE HAD AN ACCIDENT AS WOULD NOT HAVE BEEN ABLE TO STEER THE CAR.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING THE POWER STEERING CEASED WHICH MADE IT DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044 (703) 241-7200) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD COST $3,000. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 117,000.

WHEN BACKING OUT OF GARAGE STEERING FREEZES AND CAN NOT TURN STEERING WHEEL. SHOWS "STEERING ASSIST MALFUNCTION SERVICE REQUIRED". TURN OF AND ON WILL COME BACK ON, (LAST 4 TIMES). THIS WAS A PROBLEM WITH 2011-2013 AND 2015-2017. FOR SOME REASON NO RECALL ON 2014. HEARD THE POWER STEERING HAS GONE OUT ON PEOPLE WHEN DRIVING ON HIGHWAY. THIS IS MY WIFES CAR. IF IT HAPPENS TO HER I AM SURE SHE WILL NOT BE ABLE TO CONTROLL THE CAR. ANY ACCIDENTS OR DEATHS REPORTED BECAUSE OF THIS? TOOK TO DEALER BECAUSE I ALWAYS HAVE IT SERVICED AT DEALER. THEY SAID IT "NEEDS POWER STEERING RACK AND STAB LINKS". COST TO REPAIR $2,365.77!!!!!! WHY ARE 2011, 2012, 2013, 2015, 2016 AND 2017 COVERED WITH RECALL BUT 2014 NOT COVERED??????????? HELP!!!!!

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME AT LOW SPEEDS. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT IT DID NOT RETURN TO NORMAL. DAVE SMITH FORD, LLC (4045 TRANSIT RD, WILLIAMSVILLE, NY 14221, (716) 634-2000) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V286000(STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.