2014 Ford Explorer Steering
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
POWER STEERING STOPPED WORKING AND DASHBOARD LIT UP WITH WARNING LIGHTS.VEHICLE WAS ON I-77 DOING 70 MPH WHEN THIS HAPPENED.
MY HUSBAND AND I WERE DRIVING HOME FROM MYRTLE BEACH AND THE STEERING WHEEL STARTED TO BECOME STIFF. WE PULLED OVER INTO A HOTEL PARKING LOT TO SEE WHAT THE ISSUE WAS BUT COULDN'T FIND ANYTHING UNUSUAL. I PROCEEDED TO START THE CAR AND THE DASH READ 'STEERING LOSS'...'SERVICE ADVANCE TRAC'. I HAD TO GET TOWED TO FORD, WHICH THANK GOD WAS ONLY 2MILES AWAY.. WE WERE TOLD THAT THE POWER STEERING HAD DIED SUDDENLY AND THAT IT JUST HAPPENS SOMETIMES. THE TOTAL WAS $1771. I'M SOOO DISAPPOINTED WITH GORD. I'VE ONLY HAD THE TRUCK FOR A LITTLE OVER A YEAR AND I'VE ONLY PUT 23,000 ON IT SINCE I BOUGHT IT PREOWNED WITH 43,000...
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BRYDEN FORD (303 N. CENTER ST, DURAND, IL) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO MAKE A CLUNKING SOUND AND THE STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
STEERING GOES OUT WHILE DRIVING. THEREFORE, THE POWER STEERING SHOW POWER STEERING ASSIST FAULT AND TRACTION CONTROL COMES ON. SO WHILE DRIVING IT GOES OUT IT IS HARD TO DRI E AND CAN CAUSE A MAJOR ACCIDENT.
LOST POWER STEERING WHILE DRIVING DOWN THE HIGHWAY DOING OVER 55MPH. TOOK TO A FORD DEALERSHIP FOR REPAIR, THEY FIXED IT, THEY REPLACED THE POWER STEERING RACK... WORKED FOR 3 WEEKS AND NOW IT IS NOT WORKING AGAIN. AGAIN WHILE DRIVING THE CAR ON THE ROAD THE POWER STEERING WENT OUT.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 40 MPH AROUND A CURVE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FIRST CHOICE FORD (LOCATED AT 1264 DEWAR DR, ROCK SPRING WY 82901, (307) 382-2519) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 46,291.
WHILE DRIVING THE VEHICLE STEERING BECOMES EXTREMELY HARD DUE TO POWER STEERING SENSORS BEING FAULTY. ALSO STEERING SHAFT FROZE MAKING IT HARD TO TURN.
THE FIRST TIME, THE VEHICLE WAS IN THE GARAGE AND AS I WAS BACKING OUT, THE TRACTION CONTROL AND POWER STEERING ASSIST FAILURE WARNINGS CAME. I TURNED OFF THE CAR AND EVERYTHING SEEMED TO REBOOT. THE NEXT TIME I WAS JUST PULLING OUT OF A PARKING LOT, BUT THIS TIME, THE CAR TOOK NUMEROUS ATTEMPTS TO FINALLY REBOOT. THEN I WAS ON A HIGHWAY AND WAS BARELY ABLE TO MAKE IT TO THE BREAKDOWN LANE TO STOP AND TRY TO REGAIN POWER STEERING. THAT WAS VERY DANGEROUS! SHORTLY THEREAFTER, I TURNED ON THE CAR IN THE GARAGE, AND THE LIGHT CAME ON AND NEVER WENT OUT ALONG WITH THE POWER STEERING. MY QUESTION IS; WHY IS THIS EXACT PROBLEM A RECALL FOR 2011 2012 2013 EXPLORERS BUT NOT 2014? MY ACQUAINTANCE ALSO HAS AN EXPLORER AND IS EXPERIENCING THE SAME ISSUE. CLEARLY FORD IS AWARE OF THIS DANGEROUS MALFUNCTION.
NOTICED LOUD GRINDING NOISE WHILE TURNING RIGHT DRIVING LESS THAN 10MPH. NO LIGHTS HAVE COME ON YET. TOOK IT TO MECHANIC AND HE TOLD ME THAT THE STEERING RACK IS FAILING AND WILL NEED TO BE REPLACED. I NOTICED THAT THE 2011,12,13 RECALLED BUT DOESN'T COVER THE SAME PROBLEM THAT 2014'S ARE HAVING.
WHINING, SQUEAKING NOISE FROM STEERING COLUMN UPON TURNING OR MOVING THE WHEEL AT ANY SPEED, LEFT OR RIGHT. DEALER SAYS THE ENTIRE STEERING ASSEMBLY AND COMPUTER HAS TO BE REPLACED TO PREVENT STEERING FAILURE IN THE FUTURE, AT THE COST OF $1900. I SEE OTHER RECALLS FOR THE SAME PROBLEM IN YEARS 2011-2013 AND 2015-2017. I HAVE ALSO READ A LOT OF ONLINE COMPLAINTS ABOUT THIS SAME PROBLEM IN OTHER 2014 EXPLORERS.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 5 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL JERKED AND BECAME DIFFICULT TO TURN. ALSO, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND "STEERING FAILED" WAS DISPLAYED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (STUART POWELL FORD, INC., 225 S DANVILLE BYP, DANVILLE, KY 40422, (859) 238-1197) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 15916495. THE FAILURE MILEAGE WAS 52,940.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 25 MPH, THE STEERING SEIZED WHEN MAKING A TURN. THE VEHICLE WAS ABLE TO BE DRIVEN HOME AND WAS LATER TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200). THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS REPAIRED BUT THE PARTS REPLACED WERE UNKNOWN. THE MANUFACTURER WAS CALLED AND STATED THAT THERE WAS NOTING THEY COULD DO SINCE THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE MILEAGE WAS 62,500.
AT 61946 THE ELECTRONIC POWER STEERING FAILED. WHILE THE WIFE WAS DRIVING SHE NOTICED A DISTINCTIVE NOISE WHEN SHE TURNED AND IT PULLED SUDDENLY TO THE LEFT. FORTUNATELY THERE WAS NO ACCIDENT. UPON A INTERNET I FOUND THAT FROM 2008-2013 FORD EXPLORERS HAD HAD RECALLS DEALING WITH THE ELECTRONIC POWER STEERING. AFTER READING PREVIOUS YEAR COMPLAINTS, I CAN SAY THEY STILL HAVE ISSUES WITH THE ELECTRONIC POWER STEERING. FORD NEEDS TO KEEP THE RECALLS GOING.
WHILE I WAS DRIVING IT HOME I FELT ON THE HIGHWAY I FELT THE STEERING WANTING TO BIND, WHEN I TURNED IT FELT AT AN INTERSECTION LIKE IT WAS STUCK AND COULD NOT GET IT TO TURN. I CAME HOME AND STOPPED THE VEHICLE, WHEN I TURNED IT OFF AND STARTED AGAIN THE STEERING WAS LOCKED. THE DISPLAY SHOWED STEERING PROBLEMS PLACE IN PARK. ALSO TRACK CONTROL WAS DISPLAYED.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEO KAYTES FORD (145 NY-94, WARWICK, NY 10990, (845) 986-1131) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,627.
MY WIFE DROVE OUR EXPLORER TO FT. WAYNE IN.(APRROX.20 MI.) TO GO SHOPPING. WHEN SHE GOT BACK INTO THE VEHICLE TO LEAVE PARKING LOT SHE WAS UNABLE TO STEER IT. SHE SAID THAT THE VEHICLE WAS MAKING NOISES WHEN SHE WOULD TURN THE STEERING WHEEL. MESSAGE CAME UP AS TRACTION CONTROL FAILURE AND TO PULL OF THE ROAD IMMEDIATELY. I HAD TO DRIVE OVER IN ANOTHER VEHICLE TO BRING THE VEHICLE HOME. IT TOOK EVERY EFFORT I HAD TO CONTROL THE VEHICLE HOME TO THE LOCAL FORD DEALER. THE FORD DEALERSHIP REPLACED THE STEERING GEAR ASSEMBLY FOR A TOTAL COST OF 1603.06$. THE VEHICLE ONLY HAS 61K MILES
2014 FORD EXPLORER SPORT. ON AUGUST 12 AFTER DRIVING @ 1 HOUR, I BRIEFLY TURNED THE VEHICLE OFF. RESTARTED THE CAR WITHIN 5 MINUTES TO BACK INTO MY GARAGE AND RECEIVED A "STEERING ASSIST FAULT" WARNING AND THE STEERING WHEEL SEIZED. TURNED THE VEHICLE OFF AGAIN, LET IT COOL A WHILE, THEN WAS ABLE TO BACK IT INTO THE GARAGE. THE FAILURE MILEAGE WAS 46,022. THIS WAS THE 2ND TIME THE STEERING FAILED WITH THE FIRST INSTANCE ON AUG 2, 2018. THE VEHICLE WAS TAKEN TO MARIN FORD AUG 28 (6995 REDWOOD BLVD, NOVATO, CA 94945 (415-914-1118) WHERE IT WAS DETERMINED THE ELECTRONIC POWER STEERING (EPAS) UNIT NEEDS TO BE REPLACED WITH @ COST OF $2500. THE MARIN FORD SERVICE ADVISOR, ROGER, INDICATED HE CONTACTED FORD AND WAS TOLD THIS WOULD BE COVERED UNDER WARRANTY OR BY ANY RECALL. UPON RESEARCHING THIS ISSUE, IT APPEARS IT IS NOT UNCOMMON, CERTAINLY FOR OLDER MODEL EXPLORERS AND OTHER FORD VEHICLES WITH EPAS STEERING. IT SEEMS THERE MAY BE A KNOWN HEATING PROBLEM AFFECTING THE EPAS THERMAL CONNECTORS THAT FORD HAS TAKING SOME EFFORTS TO MITIGATE, BUT NOT CORRECT (HEAT SHIELDING, AIR CHANNELING, ETC). SEE LINKS FOR OTHER INFO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=SZHMXWCP9FO HTTP://WWW.CARPROBLEMZOO.COM/FORD/EXPLORER/LOSE-POWER-STEERING-PROBLEMS.PHP
FORD EXPLORER LOOSES POWER STEERING. 2014 FORD EXPLORER LOOSES POWER STEERING WHILE DRIVING. SEVERAL CODES ARE GENERATED. THESE CODES MATCH THE CODES AND PROBLEMS WITH THE 2011-2013 FORD STEERING MODULES. I HAD IT HAPPEN WHILE DRIVING ON THE HIGHWAY WITH SAGNIFICANT LOSS OF STEERING CONTROL. I CONTACTED FORD AND THEY SAID THERE IS NOTHING THEY CAN DO. IV ATTACHED A PICTURE OF THE DIAGNOSTICS SCREEN FROM FORD.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING AT 70 MPH, THE "POWER STEERING FAILED" WARNING MESSAGE ILLUMINATED. DOAN FORD IN BELMONT, OHIO WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
STEERING GEAR AND TIE ROD ISSUE. TIE RODS HAVE FAILED AND STEERING GEAR IS GOING OUT. DEALER RECOMMENDS COMPLETE REPLACEMENT. DIAGNOSIS IS THAT STEERING WILL LOCK UP WILL DRIVING ONCE STEERING GEAR COMPLETELY FAILS.
CAR DID NOT FEEL RIGHT AFTER ABOUT 10 MILES OF HIGHWAY DRIVING BUT I DIDN'T KNOW WHAT WAS HAPPENING. IT WAS DIFFICULT TO STEER. A FEW MILES AFTER SEVERAL WARNINGS CAME ON TELLING ME THERE IS A STEERING FAILURE AND TO STOP AND GET IMMEDIATE SERVICE. I PULLED OFF THE HIGHWAY AND HAD THE CAR TOWED AND IT'S AT THE DEALER NOW.
2014 EXPLORER SPORT - ISSUE STARTED AS SMALL CLICK/POP WHEN TURNING WHEEL LEFT OR RIGHT AT LOW SPEED AROUND 48K MILES. ISSUE HAS ESCALATED AT 51K MILES TO STEERING LOCKING UP MID-TURN, IN-MOTION STILL AT LOW SPEED FOR 3-5 SECONDS UNTIL IT RELEASES ON ITS OWN.
WHILE OPERATING MY 2014 FORD EXPLORER XLT, THE STEERING WAS UNRESPONSIVE AND WOULD SEIZE UP WHILE DRIVING AROUND TURNS. OTHER TIMES THE STEERING WHILE IS EXTREMELY HARD TO TURN WHILE OPERATING AROUND TURNS ON BOTH CITY AND HIGHWAYS. I BELIEVE THE ISSUE IS WITH THE ELECTRONIC POWER STEERING.
STEERING ASSIST FAULT MESSAGE CAME UP WHEN MY WIFE STARTED DRIVING OFF TO PICK UP OUR KID FROM SCHOOL AND STEERING WAS EXCESSIVELY DIFFICULT FOR HER TO SAFELY MANAGE. VEHICLE CURRENTLY HAS 92,350 MILES.
Trend Over Time
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Common problems reported
Quick Summary
The 2014 Ford Explorer has 413 Steering complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.