245 complaints reported

2014 Ford Explorer UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
245
Crashes
4
Fires
0
Injuries
5

Complaint Timeline

Chronological view of owner reports

Jun 2024

Back up camera failing to load image. Image is reversed when backing up, so objects coming from the left are showing up on the right side of the screen and vise versa. Backup guiding lines are no longer visible and screen has a fish bowl effect.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2023
May 2024

SAFTY RECALL NOTICE 24S02 / NHTSA RECALL 24V031 received on February 2024 Exterior A-pillar applique trim becoming detached from the windshield, I took the car to the dealer assigned for the repair, they don have the replacement parts, is been a long time now and the windshield is becoming to be a safety hazard, what do you recommend me to do to solve this issue, thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2024
May 2024

Back up camera malfunctions randomly,shuts off while backing up or doesn't function at all.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2024
Apr 2024

Fred Beans Ford of Mechanicsburg serviced this vehicle 2 times in the last 3 years, and did not perform the mandatory recall's needed on the vehicle. They also did the same on my other vehicle. I am reporting them for this because they're going to get someone killed some day by not fixing recalls when they have the cars in their shop.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2024
Mar 2024

Recall 24V031 A-pillar appliqué on both drivers and passenger side front have ripped off the vehicle during highway driving

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2024
Jan 2024

A pillar trim flew off right side of windshield on 12/8/2023 and recently seen newly issued recall.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2023
Jan 2024

My rearview camera goes in and out sometimes it works sometimes it doesn’t. Have to use my side view to back up . This is definitely dangerous. Don’t know what is wrong with it, it will beep when you get to close but no picture.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2023
Jan 2024

Backup camera works intermittently

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2023
Dec 2023

I was driving down the interstate and the piece on the side where it covers the windshield blows off, the passenger side now tries to. When it happened i rolled the window down and held onto it until we could pull over.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2023
Nov 2023

I was going to leave my work parking lot. After I started the car, a warning light came on stating power assist failure and I was in drive and tried to steer to the right ending up in space in front of mine, barely across the parking line with my front wheels. I thought by pressing the "ok" that it would make the car steer and it wouldn't. With my blue tooth, I called my husband stating he'd have to pick me up as I couldn't steer and I asked him to get on the computer to find out what was wrong. As he told me the complaints of other 2014 ford explorers and the recalls for 2011 to 2013, 2015, and 2016, and as he was talking, I turned off the car and turned it back on and it drove. My husband said it happened to my son 2 weeks prior. I drove it straight to the ford dealer, while my husband told me that it could happen while driving. The rack and pinion and the PSCM power steering modules have been the problem from other fords. The ford report for mine says: A customer states multiple warnings came up on dash and power steering became inop. Please advise. 99 Verified concern. Performed self test. U3000. Pinpoint to internal failure of electronic rack and pinion. replaced retest ok 902C 1 E5BZ*3504*AM gear asy-steering, 99 perform 4 wheel alignment 902 C for $2924.90. It scared me that I drove this unknowingly I could have had a bad accident

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2023
Nov 2023

While driving about 55 MPH, the left side windshield trim flew off the windshield. Thankfully no one was close behind that could have been hit by the trim. No warning, no indication that it was loose.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2023
Nov 2023

While driving down the interstate, a trim piece on the driver's side of the windshield flew off.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2023
Sep 2023

Unknown

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company Type: Equipment, Vehicle: 9999 ZF POWER STEERING PUMP, Manufacturer: ZF North America, Inc.
Incident: Jan 2023
Jul 2023

2014 Ford Explorer Limited: Power Steering Unit beginning to fail. Available for inspection upon request. Just received auto back from dealership (Crystal River Ford) after repair of yet ANOTHER recall for this auto and began hearing noise when turning wheel after only 2 brief drives with no noise heard. Took back to dealership and advised that it would require a new Power Steering Unit, that none available from Ford AND NO ETA and advised that a current customer waited 3 months to receive the unit. No warning lamp or message whatsoever, was prepared to take the vehicle long distance (~500 miles round trip) and could have been an extreme hazard should I not have had it investigated. Safety??? Look at message boards regarding this issue, NOT difficult to find. NOT new issue and NOT infrequent issue. This year auto is a hazard to be driven on the road.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2023
Jun 2023

I was driving several months back and heard a strange noise. I was on an interstate so I could not pull over but then suddenly I heard a very loud crack. I thought maybe something in the road had hit my car. Then a driver came alongside me in the other lane and he was yelling and pointing and seemed angry. I felt like it was unsafe to pull over so I waited until the next exit and I got off at the exit. At that time, the driver kept going and did not pull over with me. But as soon as I got out of my car, I saw what had happened. The trim on the side of my windshield had completely come off. I took it to my local Ford dealership and they fixed it the best they could but they said there’s not the parts to fix it. Now it looks like my other side might do it as well. And Ford doesn’t seem to know how to fix it. I feel like the trim piece had hit the car behind me and it could have caused damage to another vehicle. I don’t know because the man didn’t pull over. And now I’m afraid it might happen again on the other side. I’m going to put tape over it tomorrow to help secure it. But I feel like this is something that Ford should be aware of and at least be able to fix.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2022
Mar 2023

Windshield trim flew off while we were driving on the highway. It hit the windshield flying backwards and almost hit a driver behind us. It startled us and almost caused an accident while we were going 75MPH with our kids in the vehicle.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2023
Jan 2023

The water pump started leaking into the engine. Car overheats. Now it has to be replaced or the engine will seize and need to be replaced. The cost to replace this part and the timing belt is $2,685. I have always done all the recommended services and oil changes and I am frustrated that this was not noticed sooner. This seems to be a very common problem with water pumps and many folks had their car seize while driving.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2023
Jan 2023

Rear backup camera is faulty on my 2014 Ford Explorer. It works intermittently or not at all. Sometimes the image on my display is flipped, meaning if I should see grass on the right side of my vehicle while backing up, the image is displaying grass on the left side. There is a recall for newer models of Ford Explorers related to the backup camera, but I believe there is an issue with older models as well.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2023
Nov 2022

The vehicle has such a strong propane smell at times.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2022
Nov 2022

The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, there was abnormal noise of metal being dragged. The vehicle was shaking and while making a turn the steering wheel was difficult to turn. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the link shaft needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign number 20V692000 (Power Train). The manufacturer was not made aware of the failure. The approximate failure mileage was 139,840.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2022
Jun 2022

Air conditioner malfunctioned 2014 and entire dual system climate required replacement. System malfunctioned again and rear lines require replacement and compressor was reported to have malfunctioned. Power steering pump and components failed and June 2014 requiring repair. Sunroof motors failed in 2020 requiring replacement.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2022
Jun 2022

1st time steering went out my family and I had driven 4 hours away to veterans park in marrinette County, we enjoyed a walk and went to leave turned car on as normal and put in reverse and had no steering had it flatbedded to a shop near home. Had rack and pinion replaced. Few months later noticed I had a very hard time steering all of a sudden no returnablity once steering wheel turned in either direction, called shop again brought back in checked out the part was defective that was put in rack in pinion replaced again, now here we r again steering going again, this is the 3rd time in the last 3 years the cost is to high to repair again and I can't even drive my son to school or myself and feel safe doing so. Also went into local ford dealshipnfor last recall and was told my hubs were bad but I exceeded the time frame to have them replaced within the recall told me I needed to pay 2500.00 to have replaced, so now I have a 30,000.00 car with a bank loan on it that is unsafe to drive for me and other on the road, have to pay for full coverage insurance and can't get anywhere. Recall on ever year but mine for the steering issue and ford won't help me. I have called them.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2022
May 2022

There is a distinct smell of gas inside my cars cabin. I’ve tested for carbon monoxide and found the level to be higher than any car I’ve tested under similar conditions. My car is no longer drivable because the smell makes me nauseous and sick. It began slowly one day and is now so overwhelming. The dealer says they know about the issue but that it has not been recalled. My mechanic says I have a laundry list of repairs that would be needed to possibly remedy the issue. It’s not guaranteed.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2022
Mar 2022

The Water Pump failed unexpectedly, no warnings or alarms.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2022
Feb 2022

The vehicle began to overheat in traffic and forced me to stop. This is a known problem with Fords from 2011-2016. The issue has been resolved in Canada but in the US customers are being forced to pay for repairs.

Type: Vehicle, Vehicle: 2014 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2022

Trend Over Time

Complaints by year

Quick Summary

The 2014 Ford Explorer has 245 UNKNOWN OR OTHER complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.