2014 Ford Explorer UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Backup camera screen does one of the following when put in reverse Screen turns black or freezes or Turns blue when car is put in reverse. This happens daily many, many times. If I turn off the car for approximately 5 minutes it may clear up and then happen again within 30 seconds. This is a safety hazard and will cause an accident or fatality.
Rear view camera either is dark or reverses view (left is right and right is left). The camera either doesn’t work, works correctly or provides a horizontally flipped image so the driver side and passenger side views are reversed (this is the most dangerous view and the view that happens most frequently). I recently noticed that there has been an official recall for the 2015 Explorer but not the 2014. I wanted to bring it to your attention that more years are affected and need attention. The dealer claims not to know the problem and wants hundreds of dollars to “diagnose”.
I'm writing regarding recall: October 13, 2025 NHTSA CAMPAIGN NUMBER: 25V695000 Rearview Camera Image May Not Display A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. I have a 2014 Ford Explorer and the rearview camera failed approximately 1 year ago. I have experienced intermittent image, partial image, and no image at all. Is there some reason the 2014 Ford Explorer is not included in the recall ?
Exterior A-Pillar Trims were recalled on January 19,2024 due to a safety risk for other road users increasing the risk of a crash if the trim parts detached while driving. Manufacturer recall number is 24S02. NHTSA recall number is 24V031. The local Ford dealer scheduled an appointment on 9/30/2024 for what they said was a fix, however the techs conducted a test and stated the trim parts failed but they were unable to fix on that date as Ford only sends them approximately 2 sets per month and they would let me know when they had mine in to fix. On June 1, 2025 I contacted the local Ford dealer inquiring about the replacement trim parts. The service department stated they do not have any and were still waiting for the manufacturer to provide them. The technicians laughed about the problem and denied they were a safety issue if they detached while driving and would not cause a problem for other drivers. They suggested "ripping" them off if I was concerned.
First issue is regarding the rear view camera, it kept going out and coming back on and now it shows the image in mirror view (what is on my left will show up on the right and vice versa on the monitor). I did see some fords were recalled, I was told mine wasn't and I would have to pay for this out of my pocket. Second issue is about my motor mounts, all mounts have been replaced approximately 3-4 times.
Windshield rubber falling out and breaking apart.
My 2014 Explorer back up camera goes blank with a blacked screen while trying to back up. When in reverse the camera goes blank back on then blank again. This problem has caused several near misses while backing up.
Backup camera not working. It will show a black screen or yellow triangle instead of the back up camera turning on.
The rear backup camera has been glitching for years. The screen will go completely blank or glitch in and out. Sometimes the infotainment center says it cannot detect the rear camera. This puts the safety of pedestrians, drivers, and those in the car at risk when backing up. The issue has been reproduced and confirmed by both a dealer and an independent service center. The component has not been inspected because it would cost up to $2,000 just to diagnose the issue. There are no warning lamps or codes for this issue. As stated, sometimes the infotainment center gives a message saying that the rear camera was not detected.
REAR BACK UP CAMERA IMAGE IS REVERSED NOT ALWAYS IN COLOR CAMERA STAYS ON ONCE VEHICLE IS IN DRIVE FOR SOMETIMES UP TO 20 SECONDS IMAGE IS NOT DISPLAYED AT ALL TIMES WHEN IN REVERSE AND WHEN THIS HAPPENS, WITHIN 24 HOURS THERE IS A 'SYSTEM UPDATE' THAT AFFECTS INFOTAINMENT SCREEN INCLUDING BLUETOOTH
The windshield trim recall is taking a long time to correct. I had a piece fall off while driving which could have damaged another vehicle and caused a incident.
This recall has been active for over 6 months with no resolution from Ford on the estimated time that the part will be available. The window trim is missing and parts broken which causes a major leak in the vehicle and has now escalated to mildew in the vehicle from continued leakage in the rain. The response continues to be the same from the dealer that they don't know when the part will be available but in the meantime, a part that could very well cause accidents, injuries or even death as well as interior damage seems to not that big of a concern as far as the Ford Motor Company is concerned. Is there anyway to create a little more urgency for those of us who are having to live with this.
Rear camera blank
The backup camera doesn’t work. When I put it in reverse the camera goes blank or is very distorted where you can’t see
Recall Incomplete, remedy not yet available... This is the information on the recall status but i received the initial safety recall notice back in February, 2024. Just trying to get an update.
A EXTERIOR A-PILLAR APPLIQUE MOLDING INSPECTION CAUSE: . 24S02 EXTERIOR A-PILLAR APPLIQUE MOLDING INSPECTION 854019 W 0.00 0.00 0.00 FC: PART#: COUNT: 0 0 TPARTS CLAIM TYPE: AUTH CODE: 854019 0 0 TLABOR 146072 parts ordered
I was driving down the interstate at 70 MPh and heard a very loud pop. I was not sure where the noise came from. I drove a little further when I saw the rubber seal around windshield flapping. I pulled over and the A-PILLAR APPLIQUE TRIM had completely detached and ripped the rubber seal around window. I called the dealership and they stated there was a recall and it was safe to drive. While driving on interstate I hear air coming in around window. Then she stated she was not sure when parts would become available and I needed to call back at the beginning of April.
Smell coming into cabin. Overwhelming to the point making us nauseous and sick. Taken it to Ford dealership. They can not mimic the issue.
Dealer says they can't get parts .. been 2 years waiting .. no delivery daye
2014 Ford Explorer Recall 2024-01-23 NHTSA#24V031 Recall: #24S02 Exterior-A-Pillar Appliqué Molding Inspection-Remedy Not Available. Please expedite due to at risk - safety concerns. Please contact me as soon as possible when remedy becomes available. [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A-PILLAR APPLIQUE TRIM on both sides of windshield have blown off in traffic. Water is getting vehicle.
Ford is recalling vehicles going back as far as 2015 for rear camera issues. We have a 2014 Explorer that has also had the camera go bad recently. on/off intermittently like something loose somewhere (like the descriptions of the current recall). Adding this in case there's others and their recall needs to be expanded. Ford wants $200 just to "look" what might be wrong. The date below is just when it started approximately.
While accelerating between 25-45 mph, my vehicle experiences severe shuddering and shaking, originating from the transmission. It feels as though the vehicle struggles to gain speed, hesitating significantly. Once I accelerate past the severe shudder—around 50 mph—the issue subsides slightly but a light vibration remains noticeable as I continue driving. This hesitation and lack of proper acceleration have led to several close calls, with other vehicles nearly rear-ending me. I'm extremely concerned that my vehicle might fail completely while driving, posing a serious risk of an accident and potential harm to myself and others. This issue has progressively worsened over the past three years, starting with minor symptoms and now becoming severe. Despite numerous repairs, inspections, and personal research, the problem persists. In my research, I discovered that 2016-2019 Ford Explorers (FWD 2.3L) and 2015-2019 Lincoln MKC (AWD 2.3L) models are under recall for similar transmission issues. The recall involves replacing the Torque Converter, Main Control Valve Body, and Solenoid Body, along with disassembling and cleaning the transmission as per the service procedure. My vehicle is a 2014 Ford Explorer FWD 2.3L, manufactured at the Chicago Assembly Plant, with a build date just eight months prior to the affected 2016-2019 Explorers. I believe this recall should be extended to include earlier models like mine, as the issue seems consistent across vehicles from the same plant and production timeline. I’ve spoken with multiple owners of similar-year Ford Explorers, all of whom report the same transmission problems. Additionally, Russ Moore Transmission—a reputable transmission shop in Fort Wayne—diagnosed my vehicle with a failed torque converter and recommended a complete transmission rebuild due to the severity and duration of the issue. The repair quote is $4,160, and they strongly advised against driving the vehicle, citing the risk of total transmission failure/potential
I received a recall notice (Safety Recall notice 24S02) / NHTSA Recall 24V031 whereby I a needing to have a exterior A-pillar applique trim clip attachment replaced. I received the notice in February 2024 and for the last year I have been trying to get this corrected and for the last year the Ford dealers have been telling me that they have the part on backlog. The trim that is to be corrected is now falling off from my windshield. How can i get this corrected? When can I find out when my dealer will get this part as they say they do not know when they will get it. I am dealing with Krauss Family Ford in Woodstock GA. My phone number is [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This recall for the trim was issued January 2024, stating the parts would be available in the 2nd quarter of 2024. We are almost at the 3rd quarter of 2025 and still no parts have been released from Ford. They are essentially saying, they acknowledge the issue, and will fix it- but maybe never.,
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2014 Ford Explorer has 245 UNKNOWN OR OTHER complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.