294 complaints reported

2015 Ford Explorer Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
294
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2021

PASSENGER SIDE A PANEL HAS BEEN LOOSE FOR MANY YEARS, BUT FLEW OFF WHILE DRIVING. THIS HAPPENED WHILE ON THE HIGHWAY AND SMACKED INTO MY WINDSHIELD. VERY DANGEROUS FOR THE DRIVER AND OTHERS ON THE ROAD!!! I HAVE SEEN NUMEROUS ISSUES WITH THIS ONLINE AND DON'T UNDERSTAND HOW THIS HASN'T BEEN RECALLED.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2021
Jul 2021

ON JAN 20, 2021 MY 2015 FORD EXPLORER LEFT DRIVER SIDE LOWER WINDSHIELD MOULDING PANEL FLEW OFF INTO TRAFFIC. I WAS TRAVELLING AT 45 MPH ON A WINDY DAY. I CIRCLED AROUND AND SOMEONE HAD RUN OVER IT AND SO IT WAS NOT REPAIRABLE. I HAD 96K MILES ON THE CAR. I GOT THE CAR IN 2017 AND HAVE NOT HAD WINDSHIELD REPLACED. I SAW A FEW CARS SWERVE AROUND IT BEFORE ANOTHER CAR HIT IT. THIS COULD CAUSE AN ACCIDENT.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2021
May 2021

At 89,000 miles I was going 65 mph headed home when my window pillar flew off just so happen the vehicle behind us didn’t get affected by it. I am reaching out because there should be a recall on this. This is unacceptable for you to even pay for something with a part that will come off. Reach 100,000 popping noise when turning. What’s the issue Ford.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2021
Dec 2020

DRIVER DOOR: THE DOOR BLACK TRIM PANEL IS COME OUT AND IT WONT LET ME OPEN AND CLOSE MY WINDOW PROPERLY. I HEAR ABOUT THIS ISSUES IN THE DEALER, BUT I DIDN'T RECEIVE ANY RECALL ABOUT IT. PLEASE, I NEED YOU FIX IT, THIS ISSUES, IT IS 2015 FORD EXPLORER, AND I HAVE OTHER VEHICLE OF 2006, IT DOESN'T HAVE ANY ISSUES ABOUT THE INSIDE OF THE BODY. *TR

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2020
Nov 2020

THE DRIVER SIDE INTERIOR DOOR PANEL HAS DETACHED FROM THE DOOR FRAME AT THE TOP NEAR THE BOTTOM OF THE WINDOW.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2020
Nov 2020

THE PAINT ON THE HOOD OF MY CAR APPEARS TO BE 'BUBBLING' IN MULTIPLE SPOTS.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2020
Oct 2020

THE WEATHERSTRIPPING ON FRONT DRIVER/PASSENGER DOOR IS ROTTING AWAY, ALSO THE WINDSHIELD RETAINING STRIPS BOTH SIDES, DRY ROTTED.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2020
Oct 2020

VEHICLE WAS PARKED. I RAN INTO STORE WHILE FAMILY SAT IN VEHICLE. I CAME BACK OUT, STARTED TO OPEN DOOR, AND HEARD SOMETHING HIT THE GROUND. I PICKED UP A PART OF MY DRIVER SIDE DOOR HANDLE OFF OF THE GROUND. I AM NOW UNABLE TO OPEN MY DOOR FROM THE OUTSIDE.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2020
Oct 2020

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE DOOR PANEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED NOT DIAGNOSED. THE DOOR PANEL WAS NOT REPAIRED. THE CONTACT MENTIONED CUSTOMER SATISFACTION PROGRAM: 17N04 (FRONT DOOR TRIM PANEL REPAIR) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE CUSTOMER SATISFACTION PROGRAM 17N04 HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2020
Sep 2020

I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN THERE'S A SNAP NOISE AND THEN I SEE THIS RUBBER FLAPPING AT THE WINDSHIELD ON THE PASSENGER SIDE. WHEN IT FIRST STARTED HITTING THE WINDSHIELD IT SCARED US HALF TO DEATH. I GOT OFF THE HIGHWAY AND PULLED OVER TO LOOK AND SEEN THE PASSENGER WINDSHIELD PILLAR HAD COMPLETELY BROKEN IN HALF WHILE I WAS DRIVING, FLEW OFF AND WAS GONE. I LATER FOUND OUT THAT THIS IS VERY COMMON IN THE FORD EXPLORERS, THAT THESE WINDSHIELD PILLARS FLY OFF. IM DISAPPOINTED THAT THERE HASN'T BEEN A RECALL TO FIX THIS PROBLEM SEEING IT HAPPENS QUITE FREQUENTLY TO THESE CARS ACCORDING TO LOTS OF PEOPLE ON CARCOMPLAINTS.COM AND IM VERY THANKFUL IT DID NOT FLY AND HIT SOMEONE ELSE'S CAR OR CAUSE AN ACCIDENT. HONESTLY I THINK FORD SHOULD PAY FOR THE REPLACEMENT NOT ME. SAD BECAUSE I JUST BOUGHT THIS CAR A LITTLE OVER A MONTH AGO AT CARMAXX. *TR

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2020
Jul 2020

I GOT IN MY CAR AND HEARD A STRANGE NOISE OUTSIDE. LOOKED AND FOUND THAT THE SMALLER PIECE OF THE DOOR HANDLE HAD FALLEN OFF. I PICKED IT UP AND GOT BACK IN THE CAR, WOULD FIX IT WHEN I GOT HOME, BUT THE DOOR WOULD NOT CLOSE/LATCH. I WAS ABLE TO GET THE PLASTIC PIECE BACK ON THE HANDLE AND WAS THEN ABLE TO SHUT THE DOOR AND DRIVE HOME. LUCKILY, THIS HAPPENED IN A PARKING LOT AND NOT WHILE DRIVING DOWN THE INTERSTATE, AS I BELIEVE THE DOOR WOULD HAVE FLOWN OPEN.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2020
Jun 2020

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE DRIVER'S SIDE DOOR KEYPAD DETACHED. THE VEHICLE WAS TAKEN TO FORD OF KENDALL (15551 S DIXIE HWY, MIAMI, FL 33157, 305-238-9211) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT WAS PROVIDED AN ESTIMATE OF $512 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2020
Jun 2020

THE PAINT IS STARTING TO BUBBLE IN SEVERAL SPOTS ON THE FRONT EDGE OF THE HOOD. I SEE NO RUST OF ANY KIND JUST BUBBLING PAINT. I METICULOUSLY CARE FOR THIS CAR REGULAR WASH AND WAXES. *TR

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2020
Apr 2020

DOOR WEATHER STRIPPING HAS HAS DETERIORATED AND IS HANGING LOOSE ALSO WINDOW FRAME LEATHER IS POPING UP ON BOTH DOORS

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2020
Jan 2020

THE DRIVER AND PASSENGER SIDE DOOR ARM RESTS ARE COMING APART AT THE SEAMS AS IS THE CENTER CONSOLE. THE INTERIOR OF MY 2015 EXPLORER WITH 45K MILES LOOKS TERRIBLE. LOOKS LIKE IT'S 20 YEARS OLD. I AM SHOCKED.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2019
Jan 2020

FRONT PASSENGER SIDE WINDSHIELD MOLDING BECAME LOOSE AND BROKE OFF WHILE DRIVING ON HIGHWAY. THE WINDSHIELD SEAL ALSO FLEW UP AND APPROXIMATELY 3 FEET OF THE THE SEAL CAME OFF AND WAS FLAPPING AGAINST PASSENGER WINDOW BEFORE COMING COMPLETELY DETACHED. IT LOOKS LIKE SOME OF THE WHITE CLIPS ARE BROKEN ON THAT SIDE WINDSHIELD PANEL SO WE ARE UNSURE HOW TO FIX THIS. SO NOW WE ARE MISSING THE ENTIRE SIDE WINDSHIELD MOLDING, AND ABOUT 2 TO 3 FEET OF WINDSHIELD STRIPPING. NOW WHILE TRAVELING ON THE HIGHWAY, THERE IS ALSO A VIBRATION AND SOUND LIKE AIR IS COMING IN FROM AROUND THE WINDSHIELD. THIS ALL HAPPENED IN THE UPPER 30,000 MILE RANGE WHEN I HAD THE VEHICLE FOR ONLY 3 MONTHS.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2019
Dec 2019

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE ARMREST ON THE FRONT DRIVER'S SIDE DOOR PANEL HAD FRACTURED. THE CONTACT TOOK THE VEHICLE TO GREENWAY MOTORS (LOCATED AT 310 BEDFORD RD, MORRIS, IL 60450, 815-768-1813) AND WAS INFORMED THAT THE REPAIR WAS COVERED PER A CUSTOMER SATISFACTION CAMPAIGN. THE DEALER RESTAPLED THE DOOR PANEL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2019
Nov 2019

WAS DRIVING ON THE HIGHWAY ABOUT 60 MPH, HEARD WEIRD SOUND AROUND ON MY DRIVER SIDE, PULLED OVER AND THE TRIM AROUND MY WINDSHIELD WAS HANGING. I THOUGHT IT WAS SNAPPED BACK IN, AND WHEN I GOT TO WORK IT WAS COMPLETELY GONE. I WILL TAKE PICS AND ADD THEM TO THIS LATER ON.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2019
Aug 2019

WHEN HAVING THE RECALLS FIXED ON MY EXPLORER THE BACK LIFTGATE IS NOT CENTER EVEN THE DEALERSHIP FIXING IT SAID IT WAS NOT ALSO. THEY INFORMED ME I WOULD NEED TO BRING IT TO A BODY SHOP TO HAVE IT FIXED. I HAVE NEVER BEEN IN AN ACCIDENT OR HIT ANYTHING SO THERE IS NO REASON FOR IT NOT TO BE CENTERED.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2019
Jun 2019

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STRIP BEHIND THE HOOD DETACHED FROM THE VEHICLE. THE CONTACT WAS SURPRISED, LOST CONTROL OF THE VEHICLE, SWERVED, AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE PART THAT DETACHED STRUCK THE DRIVER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO TRI COUNTY FORD (4032 COMMERCE PKWY, BUCKNER, KY 40010, (866) 417-0262) AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,200.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2019
May 2019

I WAS DRIVING DOWN THE HIGHWAY AT 75 MPH AND HEARD A HUGE POP ON THE PASSENGER WINDOW AND SOMETHING BLACK FLY BY. WE PULLED OVER AND SAW THAT THE PLASTIC BLACK TRIM ON THE SIDES OF THE WINDSHIELD BROKE IN HALF AND THE RUBBER WAS HANGING OFF. I HAD TO CUT IT OFF. AFTER TAKING A CLOSER LOOK, IT APPEARS THERE ARE SEVERAL PIECES OF THE PLASTIC TRIM THAT ARE WARPING AND EVEN THE DRIVER'S SIDE PANEL WAS LOSE SO I'M SURE IT'S ONLY A MATTER OF TIME BEFORE THIS SIDE BREAKS OFF ALSO. I SEE OTHER PEOPLE HAVE HAD THIS HAPPEN TO THEM ALSO AND IT WOULD BE NICE IF FORD WOULD DO A RECALL ON THE PANELS, AS THEY ARE NOT CHEAP. EVEN THE BOARD THAT THE TRIM ATTACHES ITSELF TO IS COMING LOSE.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2019
Apr 2019

AT THE EDGE OF THE HOOD THE PAINT IS BUBBLING, MY CLAIM AT FORD HAS BEEN DENIED AT UNDER 4 YEARS OLD.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2019
Apr 2019

PAINT IS PEELING ON THE EDGE OF THE HOOD. TWO EXPLORERS 2015 FAMILY OWNS AND PEELING IN THE SAME LOCATION. CONTACTED FORD AND WAS TOLD WE HAD TO BUY A NEW HOOD. THERE ARE MANY COMPLAINTS ON THE INTERNET SAYING THE SAME THING. THIS PAINT LESS HOOD NEEDS TO BE RECALLED DUE TO FACTORY FAULT OR REPAINTED HOW EVER FORD DOES IT. AROUND 2000.00 FOR A NEW ONE THEY TOLD US. PAINT SHOULD LAST MORE THEN 3 TO 4 YEARS.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2019
Mar 2019

ONE INSTANCE WHILE DRIVING ON THE FREEWAY LEFT SIDE WINDSHIELD RUBBER SEAL STARTS FLAPPING AGAINST SIDE WINDOW THEN EVENTUALLY FLIES OFF. NEXT WHILE DRIVING ON FREEWAY THE WINDSHIELD SIDE TRIM BREAKS OFF. NOW THE RIGHT SIDE TRIM HAS RIPPED & FLOWN OFF ON FREEWAY. WHICH WILL MEAN THE TRIM WILL PROBABLY BREAK AS WELL.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2018
Nov 2018

MY VEHICLE EXHIBITED A BUBBLING OR BLISTERING UNDER THE PAINT ON ALUMINUM BODY PARTS (HOOD). IT WAS STATED ON FORD'S TECHNICAL SERVICE BULLETINS TSB 04-25-1, TSB # 06-25-15, AND THE LATEST TSB 16-0028 THAT THIS WAS DUE TO IRON CONTAMINATION OF THE ALUMINUM PANEL. FORD'S WARRANTY SHOWS TO BE 5YR/UNLIMITED MILEAGE. FOR NOT WANTING TO WARRANTY CORROSION ISSUE. WE NOTICED THE ISSUE ON THANKSGIVING 11/22/18, BUT FROM THE LOOKS OF THINGS, IT SEEMS AS THOUGH THE CORRODING HAS BEEN GOING ON FOR SOME TIME.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2018

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Explorer has 294 Structure complaints on file. Review the timeline above for detailed owner experiences.