284 complaints reported

2015 Ford Explorer UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
284
Crashes
5
Fires
0
Injuries
14

Complaint Timeline

Chronological view of owner reports

Feb 2025

The back up camera works on and off. I nearly hit a person when the camera suddenly stopped working. Thank goodness I was backing up very slowly and the guy knocked in my rear window.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2025
Jan 2025

Rear Backup Camera malfunctioning for the second. Backup camera goes black and the following message appears: Camera is unavailable. Please contact your dealership. Rear backup camera was replaced at my expense of $513.16 on 1/3/2022 by Ford dealership. This is presenting a safety issue and I don't feel that I should be responsible for a second replacement when recalls have been issued on other model years but not the 2015.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2024
Nov 2024

Backup camera does not work

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2024
Oct 2024

I have contact ford dealer I. Desoto about the recall on my ford explorer the piller has came off on the driver side and the passenger side is about to come off they say they waiting on ford to send them the parts but be here around mid year and still have not heard anything from ford

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2024
Aug 2024

Exterior A-Pillar Molding

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2024
Aug 2024

Right and left inside door panel detaching from the door

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2023
Jun 2024

Rear camera intermittently fails to function.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2023
Jun 2024

Computer intermittently fails to acknowledge that the transmission is in Park. The vehicle is physically in Park (will not move as if it were in gear), but the computer warns that the "Transmission is Not in Park" even though it is. This is leading to battery drain due to computer incorrect error notifications. I have to wait, sometimes several minutes, for the computer to acknowledge that the transmission is indeed in Park before I shut my vehicle off to avoid this error notification. This issue has been going on for several years with no recall to fix. Since the transmission, itself, has not been the root issue, I have not sought repairs as of yet. This is a computer/software error.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2022
Jun 2024

My vehicle is Ford Explorer 2015. 106,000 on it. All the sealer for the door and windows are coming apart. I've never had a vehicle ever to do that less 10 years old. I've had cars, trucks and SUVs older than that and the seals stay intacted. Water comes in the front passenger side door. Drivers door disclose solidly it rattling as you drive. The sealer around the windsheild and under the A-Pilars both side have blown out. Have use black duck to insure the windshield does blow out. It's a safety and just plan bad seals.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2024
May 2024

Windshield - NHTSA Recall 24V031 I received this recall notice in February. It indicated that "when parts are available" Ford will send a follow-up communication. There has been no follow-up communication received. On [XXX] I called the local dealership (Parks Ford of Gainesville FL) and was informed that parts are not yet available. Today is 31MAY24. Why is this taking so long and why has there been no follow-up communication? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2024
Feb 2024

Vehicle was being driven on the highway and due to the weather conditions (it was very windy today) out of nowhere the exterior a pillar applique trim attachment unattached and broke off. I want to speak with someone regarding this due to the fact that I received a recall NOTICE in the mail but since there has been no official recall made I cannot schedule an appointment for service with my nearest dealership and I want my vehicle fixed.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2024
Feb 2024

IT IS REGARDING THE RECALL- THIS PART ACTUALLY CAME OFF A LITTLE OVER A YEAR AGO AND I HAD TO PAY OUT OF POCKET TO HAVE IT FIXED. SINCE THE REPAIR SHOP STATED THAT THEY COULD NOT REPLACE THE TRIM ALONE AS IT WOULD COMPROMISE HOW THE WINSHIELDS WAS HELD IN THE WHOLE THING NEEDED TO BE REPLACED. I HAVE THE BILL FROM THAT AS WELL AS PICTURES FROM THE TRIM BEING GONE SO IS THERE ANYAY TO GET REIMBURSED FOR THAT SINCE THAT HAS BEEN LABLED A RECALL/DEFECT OF THE VEHICLE?

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2022
Feb 2024

The driver and passenger front interior door panels are separating from the door and blocking the vision from the driver on the driver’s window and passenger window. They are also effecting the operation of the power windows from going up and down. This can definitely cause an accident which is not safe to drive. This was recalled in November 7, 2017 under 17N04 from Ford Motor Company. I am looking for these unsafe door panels to be replaced by Ford with your help.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2020
Feb 2024

Well my problem began AFTER I got my cat back from the dealer for taking it in to get the rear toe link recall taken care of. Now I don't know exactly what the problem even is but I will try to explain with as much detail as I can to help you understand what I am still currently having to deal with. After getting. Y car back everything was fine until I suddenly get this sudden jerking of my car after I had made a right hand turn and as I was trying to accelerate to the posted speed limit, I honestly believed that one of my tires was about to break off while driving on the freeway with my two daughters in the vehicle with me while traveling to my sister's house nearly 35 minutes away from my residence. When I felt it, it startled me to the point where I believed that I might have popped a tire. I pulled over to check and nothing visible was wrong. Being 5 minutes away from my sisters house I drove to her house with my hazard lights on and after every turn I would feel as if one of my tires was going to just fall right off. My brother in law is a mechanic and I asked him to take it for a careful drive in an empty parking lot so he can feel what I was trying to explain to him. So he did and he said that it might be either the transmission not shifting properly and could be slipping, or the second theory is that the rear toe link can be either broken or damaged. He didn't know that I had already taken it to the dealer to have it replaced. I told him that the dealer had already replaced the rear toe link and his facial expression was very clear to understand that he was not sure if they did actually fix it or possibly mess with something else, because they might have believed I would have taken my car to get fixed there. Since that is my only vehicle and have a teenager in junior high and a 9 yr old in elementary I have to take them to school on opposite sides of my house . I have noticed that now it's not just after turning, but actually more frequently and longer.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2024
Jan 2024

I have had to have this trim piece replaced twice by McMahon Ford in Norwalk ct. first time [XXX] and the second time [XXX]. Both times I have had to pay out of pocket. Therefore I do not understand why my vin number is not included here. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2023
Jan 2024

Reverse camera intermittently fails to operate properly, if at all.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2024
Jan 2024

Shifter (not transmission) intermittently fails to acknowledge when transmission is in Park. This problem is becoming more frequent than before. Attached pictures show error when door is open and transmission is not in Park ONLY when the transmission is also not in Park. The "P" on the instrument panel does not light up when I shift to Park. It takes up to a minute for the shifter to acknowledge that the transmission is in Park. If I shut the engine off before the shifter acknowledges this, I get an error that the transmission is not in Park when it in fact is. I do not remember when this problem started, only that it has been doing this for at least a year. I can tell that the transmission is in Park, even if the shifter (computer) doesn't acknowledge this.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2024
Jan 2024

Rear backup camera doesn't work anymore its been 2 years it hasn't been working please look into it and hope there's a recall for it

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2024
Jul 2023

While driving the trim by my windshield flew off after hitting my windsheild, which made me swerve and almost crash into car next to me. Then the weatherstripping started to detach from windsheild and come loose. Pulled over to see what had happened. Saw the missing part. Now the other side came off while driving! I've used duct tape in its place because Ford wants way too much money to replace. Thank God my family and other families were not injured by my vehicle.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2023
Jun 2023

Backup camera - the backup camera stopped working at approximately 86k miles.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2023
Jun 2023

Throttle body not working properly. The vehicle has left me stranded, mid driving- just loses power & I have to coast to the nearest location and re start vehicle. It is an incredibly dangerous situation. Signals to me "terrain management system failure".

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2023
Jun 2023

For over a year our 2015 Ford Explorer REAR BACKUP CAMERA malfunctions frequently. Either the image is reversed, streaky, or completely blank and makes backing up difficult and dangerous. A year ago the local Ford dealership was trying to tell us the camera is faulty, but many times the image is clear. They tried to sell us a $1,000 camera replacement, but no cameras were in stock for many months. Later, we discovered there are SIMILAR ISSUES with many other Ford vehicles. Currently there is a NHTSA campaign #23V598 targeting Fords and Lincolns. We feel this needs to be BROADENED to cover the many other Ford models, such as the Explorer. We do not think this is a camera issue, but rather a SOFTWARE issue. Please look into this and include other years and models of Fords in this recall. Thank you very much for your consideration.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2022
May 2023

Front Window Trim fell off while traveling on highway, the noise startled me and I was going 70 mph, did not see the part fall off and this is the second incident. The shop I took vehicle to the first time said it was a poor design and this happens often. Trim replacement part is 67.00. I bought a used vehicle, had 126,000 miles on it at purchase. I feel the poor design needs to be remedied at the manufacturers expense. please make a decisive recommendation for consumers. this is unacceptable.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2023
Apr 2023

The front door trim panels on both driver and passenger side doors are bowing. The problem is noted by Ford under recalls or a service bulletin for my Vin number. The problem was reported to Ford by me in 2022. Ford will not pay to correct the problem, even though the company lists the door problem for my car. I am the original owner of the car and the door panels are original to the car.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2022
Mar 2023

Windshield panels pulling away from the window.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2023

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Explorer has 284 UNKNOWN OR OTHER complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.