2014 Ford Fusion Brakes

BRAKES FAILED WHEN OPERATING THE VEHICLE. I REVERSE AND THE BRAKES WENT COMPLETELY SOFT. IT WAS DIFFICULT TO COMPLETELY STOP THE VEHICLE, AT LOWER SPEEDS, BUT I MANAGED TO DO SO WITH NO DAMAGE DONE TO THE EXTERIOR OF THE CAR. I DROVE MY 2014 FORD FUSION AWD A FEW FEET TO PARK THE CAR MAKING IT EASIER FOR TOWING TO THE RIVER TOWN FORD'S DEALERSHIP. I SAW SMOKE ON THE RIGHT SIDE OF THE CAR COMING FROM THE WHEEL AREA. I TURNED OFF THE VEHICLE TO ASSURE NO FURTHER DAMAGE TO THE BRAKES AND ROTORS. I PRESS THE BRAKES, WHILE THE CAR WAS OFF, AND NOTICE BRAKE PRESSURE WAS BACK. I CONFIRM IT WAS STILL UNSAFE BY RESTARTING THE CAR AND THEN A LOW BRAKE FLUID INDICATOR CAME ON AND ALL BRAKE FEEL WENT LIMP TO A POINT THAT PUSHING THE PADDLE ALL THE WAY TO THE FLOOR BOARD DID NOT ENGAGE THE BRAKES, E-BRAKES I SUPPOSE WAS BEING USED AT THIS POINT. THE NEXT DAY I GET A CALL FROM THE DEALER TELLING ME THAT THE CAR NEEDED A NEW BRAKE HOSE AND COPPER WASHER ON THE FRONT RIGHT SIDE OF THE CAR; THE INITIAL COST WAS 203, THEN WITH EACH PHONE CALL, BECAUSE I WANTED PART NUMBERS TO CHECK COST OF PARTS, THE PRICE WENT TO 340 DOLLARS FOR A BRAKE HOSE AND A COPPER WASH REPLACEMENT ON RIGHT CALIPER, BY THE WAY THE EXTENDED WARRANTY DIDN'T COVER THIS COST SO NO ACCOMMODATIONS FOR A RENTAL AND ALL COST FELL ON ME THE CUSTOMER BECAUSE OF VAGUE EXTENDED WARRANTY INFORMATION. THEY ALSO TOLD ME THAT THE BRAKE HOSE WAS NOT TAMPERED WITH IT JUST DISCONNECTED/POPPED OUT FROM TOO MUCH PRESSURE. THIS HAPPENS AT 37800 PLUS MILES AFTER THE WARRANTY DIES OUT AND CLOSE TO THE MANDATORY 40K DEALERSHIP INSPECTION SERVICE. IN THE END I PAID 289.66 AFTER PULLING TEETH WITH THE CLERKS, WHO ANSWERED THE PHONES, AND ALSO CALLING THE MANUFACTURE FOR INFORMATION ABOUT FORDPART.COM WEBSITE AND COVERAGE. SUGGEST A FURTHER TESTING OF THIS BRAKE FAILURE. FORD SHOULD HAVE COVERED THIS COST NOT ME FOR THEIR FAULTY PARTS.

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT 35 MPH, AN ABNORMAL NOISE EMITTED FROM FRONT DRIVER SIDE OF THE VEHICLE AS THE BRAKE PEDAL BECAME EXTREMELY SOFT AND WENT TO FLOORBOARD. AS A RESULT, THE BRAKES HESITATED TO RESPOND AS THE CONTACT REACHED AN INTERSECTION AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY STOPPED AND THE INFORMATION CENTER DISPLAYED THAT THERE WAS BRAKE FAILURE MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

YOU MAY OCCASIONALLY EXPERIENCE LOW/SOFT BRAKE PEDAL AT TIMES OF ENGAGEMENT, AFTER HITTING A BUMP, DIP, OR TURNING ON A CURVED ROAD. BRAKE PEDAL MAY BE PUSHED DOWN TO THE FLOOR WITH LITTLE TO NO BRAKING POWER.

WHILE COMING TO A STOP AT A STOP LIGHT THE REGENERATIVE BRAKES SUDDENLY LET UP AND THE CAR WAS NOT STOPPING CORRECTLY. I APPLIED FULL FORCE TO THE BRAKES AND THE CAR DID SLOW BUT NOT BEFORE HITTING THE CAR IN FRONT OF ME. THE VEHICLE COLLISION WARNING DID NOT COME ON BECAUSE I WAS ALREADY BREAKING.

THE FIRST TIME I DROVE THIS CAR ON LESS THAN ONE INCH OF SNOW, IT SLID THROUGH TURN. I WAS DRIVING WEST ON HWY 30 AT AROUND 40 M.P.H., SLOWED AND ENTERED TURNING LANE TO TURN NORTH ONTO HWY 21. WHEN I BRAKE, CAR SLID SO I APPLIED BRAKES A LITTLE FIRMER. THE ABS WERE ACTIVE AND MAKING THE BING-BING-BING NOISE THEY MAKE, BUT CAR SLID THROUGH NORTHBOUND LANE, STOPPING FINALLY WITH CAR OVER YELLOW CENTER LINE OF SOUTHBOUND HWY 21 TRAFFIC. THANK GOD THERE WAS NO CAR SITTING AT THE INTERSECTION, BECAUSE I WOULD HAVE HIT THEIR DRIVER'S SIDE. I HAVE HAD ZIMMERMAN FORD IN CEDAR RAPIDS, IA LOOK AT MY BRAKES TWICE NOW, WITH NO RESOLUTION. I EVEN REPLACED TIRES AFTER THIS EVENT AND HAD ONE OF THEIR SERVICEMEN TELL ME THEY HAD THE SAME ISSUE WITH HIS FUSION. HE TOO, REPLACED THE TIRES, WHICH HAD NO EFFECT. THE BRAKES GRAB WITH FORCE WHENEVER THEY GET MOISTURE ON THEM, FROM RAIN, DEW, OR SNOW. THE DEALER HAS BEEN MADE AWARE OF THIS ISSUE, BUT DON'T CARE. I FEEL I AM GOING TO DIE IN THIS CAR AND AM SCARED TO DEATH TO DRIVE IT IN ANOTHER IOWA WINTER, BUT HAVE NO CHOICE. THE TRACTION CONTROL SUCKS ALSO, THE CAR SPINS ON WET GRASS OR RAINY INTERSECTIONS, AND EVEN SHALLOW MUD PUDDLES. I FEEL THE BRAKES AND TRACTION CONTROL ON THESE FUSIONS REQUIRE INVESTIGATION BEFORE SOMEONE LOSES THEIR LIFE FROM THESE ISSUES. THANK YOU *TR

WHILE TRAVELING SLIGHTLY DOWNHILL ON A FREEWAY, IN 10-15MPH STOP AND GO TRAFFIC......THE BRAKES FAILED ON MY ENERGI. I WAS APPLYING THE BRAKES A LITTLE, GETTING BACK SOME EV CHARGE; WHEN THE CAR IN FRONT STOPPED AND WHEN I PUSHED HARDER ON THE PEDAL IT WENT TO THE FLOOR AND THE BRAKES FAILED......CAUSING AN ACCIDENT. *JS

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE BRAKE SENSOR LIGHT WOULD SUDDENLY ILLUMINATE AND THE ABS WAS ERRONEOUSLY ACTIVATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ABS COULD BE HEARD OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS DUE TO THE FAILURE. THE DEALER REPROGRAMMED THE BRAKE COMPUTER, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE BRAKE BOOSTER WAS REPLACED. THE CONTACT THEN EXPERIENCED A CONDITION IN WHICH THE BRAKE PEDAL WAS TOO SENSITIVE. WHEN SLIGHTLY PRESSING THE PEDAL, THE BRAKES WOULD ABRUPTLY STOP THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 1,000.

MY WIFE WAS TRAVELING DOWN A LOCAL ROAD (5 LANES) AND SPEED LIMIT 40 MPH GETTING INTO THE CENTER LEFT TURN LANE, THERE WERE THREE ADDITIONAL CARS IN FRONT OF HER. SHE WAS PROBABLY DOING ABOUT 15 MPH AT MOST AND BEGAN TO DEPRESS THE BRAKE PEDAL WHEN SHE EXPERIENCED WHAT WE SUBSEQUENTLY LEARNED IS CALLED A "HARD STOP/HARD BRAKE" - THIS IS WHEN THE ELECTRONIC BRAKES FAIL AND THE MANUAL BRAKES TAKE OVER. LUCKILY, SHE IS A VERY CAUTIOUS DRIVER AND NOT PRONE TO QUICK STOPS. THE CAR SLOWED AND FINALLY CAME TO A HALT WITHOUT HITTING THE CAR IN FRONT OF HER AFTER SHE DEPRESSED THE BRAKE TWICE. IT IS VERY PROBABLE THAT SHE DID NOT DEPRESS REALLY FAR DOWN NOT BEING AWARE OF HOW THE MANUAL BRAKES ARE SUPPOSED TO TAKE OVER IF THE ELECTRONIC BRAKES FAIL. SHE SUBSEQUENTLY BEGAN TO EXPERIENCE A LOW-GRADE CLICKING/GRINDING NOISE WHEN SHE WOULD HAVE THE BRAKE PEDAL DEPRESSED AFTER BEING AT A COMPLETE STOP. SHE TOOK THE CAR INTO THE FORD DEALERSHIP FOR IMMEDIATE EXAMINATION. SHE HAS BEEN TOLD THAT THE DEALERSHIP HAD TO ORDER A NEW ABS MODULE. THE FEAR FOR HER IS WHAT WOULD CAUSE SUCH A FAILURE SO EARLY IN THE LIFE CYCLE OF THE CAR (12,000 MILES) PLUS IF IT IS A PROBLEM WITH THE ABS MODULE IS IT A DESIGN FLAW IN MODULE AND WILL IT CONTINUE TO HAPPY OF THE LIFESPAN OF THE CAR. *TR

MY WIFE AND I WERE DRIVING SOUTH ON I-95 IN FLORIDA. UNBEKNOWNST TO ME, MY WIFE'S BLOUSE CAUGHT ON THE ELECTRIC EMERGENCY BRAKE LOCATED ON THE LEFT SIDE OF THE CENTER CONSOLE AND THIS MOMENTARILY ENGAGED IT. OUR CAR SCREECHED AND LURCHED FORWARD AS THE BRAKE TRIED TO ENGAGE. WHEN SHE FINALLY DISENGAGED HER CLOTHING FROM THE EMERGENCY BRAKE LEVER, THE CAR RETURNED TO NORMAL OPERATION. MIND YOU ALL OF THIS HAPPENED AT 70 MPH! FIRST, WHY WOULD THAT SWITCH BE ACTIVE WHEN THE CAR IS MOVING? UNLIKE A MANUAL EMERGENCY BRAKE OPERATED BY A LEVER, THE ELECTRONIC BRAKE GOES "FULL ON" AT ENGAGEMENT, MAKING IT PARTICULARLY DANGEROUS IF IT ACCIDENTALLY BECOMES ENGAGED WHILE THE CAR IS MOVING, ESPECIALLY AT HIGH SPEED. SECOND, I WAS LUCKY AS TRAFFIC WAS PRETTY LIGHT AT THE TIME OF THIS INCIDENT. IF SOMEONE HAD BEEN NEAR TO ME, OR TAILGATING AS IS SO OFTEN THE CASE ON THE HIGHWAY, WE WOULD HAVE HAD A SERIOUS ACCIDENT. I MUST ADMIT I WAS SHAKEN UNTIL I FINALLY UNRAVELED WHAT HAD HAPPENED. I LOVE MY FORD FUSION HYBRID AND THE TECHNOLOGY THAT'S INCLUDED IN THE CAR. THE ELECTRONIC EMERGENCY BRAKE, HOWEVER, SHOULD NOT BE ABLE TO BE ENGAGED WHILE THE CAR IS MOVING. AS AN EXAMPLE, THE SEAT MEMORY SETTING BUTTONS CAN'T BE USED WHILE THE CAR IS IN GEAR. THAT SAME LIMITATION SHOULD BE PUT IN PLACE FOR THE ELECTRONIC EMERGENCY BRAKE BEFORE IT CAUSES A SERIOUS ACCIDENT FOR SOMEONE. *TR