2015 Ford Mustang Structure

16S30 RECALL - MY DOOR LATCH CLOSED WHILE THE DOOR WAS OPEN WHICH PREVENTED ME FROM CLOSING THE DOOR. AFTER ABOUT AN HOUR OF MESSING WITH THE DRIVER SIDE DOOR LATCH I CALLED A FRIEND TO BRING TOOLS TO HELP. WITH TOOLS I WAS ABLE TO FORCE THE LATCH BACK OPEN SO I COULD DRIVE THE CAR HOME. I HAVE NOT OPENED THE DOOR SINCE BECAUSE I WAS MADE AWARE OF THE RECALL AND THE FACT THAT FORD MO CO HAS NOT PROVIDED A SOLUTION TO THE PROBLEM! I CANNOT EVEN TRADE IN THE CAR DUE TO THE SAFETY RECALL AND THE VALUE OF MY CAR HAS DECREASED BY $2000.00. I DON'T UNDERSTAND HOW A MOTOR COMPANY CAN NOT BE LIABLE FOR A SAFETY ISSUE OF SUCH A SERIOUS NATURE AND NOT BE FORCED TO RECALL THE VEHICLES FOR REPAIR OR A BUY BACK. NOW THE AVERAGE AMERICAN CONSUMER IS STUCK WITH THE PROBLEM BECAUSE THE REGULATING AGENCIES ARE EITHER WORKING WITH FORD OR OTHERWISE SHOWING LENIENCY IN THIS MATTER RATHER THAN REQUIRING OR MANDATING A SOLUTION BE PROVIDED IMMEDIATELY...

BOUGHT A BRAND NEW FORD 2015 MUSTANG CONVERTIBLE ON 1/13/15 IN FLORIDA. CAR WAS DELIVERED WITHOUT PROTECTIVE TONNEAU COVERS/CAPS. WHEN CONVERTIBLE IS IN DOWN POSITION, THERE ARE BIG, HOLES IN TOP OF REAR PANEL EXPOSING THE MECHANICAL ARMS. S APPARENTLY THE OEM OF THESE PARTS COULD NOT MAKE THEM PROPERLY AND IF AN OWNER TRIES TO PUT UP TOP WITHOUT REMOVAL THE WHOLE CONVERTIBLE TOP MECHANISM GETS DESTROYED.RIGHT NOW ALL SORTS OF DIRT AND DEBRIS GETS INTO THESE BIG GAPING HOLES. THESE PARTS ARE LISTED ON PAGE 186 OF THE MANUAL. THEY ARE SUPPOSED TO COME WITH THE CAR. NO INFO FROM FORD MOTOR COMPANY OR MY DEALER IS FORTHCOMING ABOUT WHEN I WILL RECEIVE THESE PARTS. WHEN I CALL FORD MARKETING THEY GIVE ME A SHIP DATE, WHICH PASSES W/O DELIVERY. TODAY WHEN I CALLED FORD MARKETING THEY SAID THEY DID NOT KNOW ANYTHING ABOUT THIS???? FORD HAS BEEN VERY DISHONEST ABOUT WHEN THESE PARTS WILL BE SHIPPED. *TR

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 70 MPH, THE HOOD OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.