42 complaints reported

2015 Ford Mustang UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
42
Crashes
2
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

May 2024

Door lock not secure. It has happened a few times, usually on the highway, where the passenger side door has opened slightly while driving, causing the opened door light to come on. The door is visibly cracked opened, but it is still locked.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2024
Apr 2024

The weld that holds the clutch pedal broke causing the clutch pedal to not engage properly. Which led to not being able to shift gears which left the car unable to drive and left the stranded on the side of the road. The weld that hold the clutch pedal in place is insufficient and weak. While researching this issue I found many instances where this has happened to other drivers.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Mar 2024
Dec 2023

Hello. I'm waiting for the repair, but I have booked this car as part of my business and provision for my family. How can I know when it will be repaired? Ford has to fix it. Regards [XXX] USA&BR DEAL LLC INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2023
Oct 2023

My vehicle is often showing a "service Advancetrac" warning, another warning that the hill start assist is disabled, and simultaneously the antilock brake warning light and the seatbelt warning light on the dashboard will light up. When this happens, the traction control shuts down and steering becomes more difficult. It seems to be a sensor malfunction or a problem with the powertrain control module, which would be consistent with NHTSA campaign no. 22V382, which was issued for newer model Mustangs.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2023
Jul 2023 Crash

In October 2021 I attended my sisters funeral in Dallas Tx while in the parking lot I went to back up and backed into my Sons vehicle. No insurance claim was filed but I did pay out of pocket for the damage which was 2800.00. At the time I was unaware of the safety recall. My car still has no reverse camera clock or temperature reading and tpms system is failing as well. Last October I took the car to Johnston Ford in New Boston Texas. They kept the car for two and a half hours and fixed nothing. I repeatedly call back and always say they will return my call but to no avail. Please help I am lost without my reverse camera

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Mar 2021
May 2023

The rear view camera randomly became unavailable after starting the car. Restarting the car did the fix it. In my online research, it is said that the cause is a faulty wiring harness that Ford used between 2014 and 2017, which would affect my car (2015).

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2023
Apr 2023

Backup camera image quality

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2023
Apr 2023

Door unlatches while on highway. Incident has been occurring sporadically during my husbands commute to work. However we both drove vehicle out of town on 5 hour road trip and it unlatched 4 times on 4/15/23 and 1 time on 4/16/23. Vendor says this VIN is not covered by recall for same issue. Online forum suggests this is happening to other owners for several model years of similar mustang convertibles

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2023
Oct 2022

The contact owns a 2015 Ford Mustang. The contact stated that while driving, the cruise control was set to 75 mph when he heard a loud noise and started to see a light then dark gray cloud of smoke at the hood of the vehicle. The contact stated that the engine started to decelerate, and he was able to coast off the road. The contact stated upon inspecting under the hood of the vehicle, oil was scattered throughout. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 41,000.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2022
Sep 2022

The contact owns a 2015 Ford Mustang. The contact stated that during inclement weather, water was leaking into the vehicle from the rear passenger’s side window causing the seat and carpet to be soaked. The contact was concerned that the moisture and condensation from the rainwater may lead to mold inside the vehicle. The cause of the failure was not determined. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 60,000.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2022
Sep 2022

Evap Core has a small leak, which Ford is aware of being defective…. this causes a small leak of Freon/Refrigerant to enter the cabin thru the a/c vents in the vehicle while driving and can cause some dizziness and you can loose focus and can cause an accident.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2022
Jun 2022

Backup camera doesn't work. Received a recall letter from Ford but when I brought the car in for repairs they checked it and got it working. Three days later it again stopped working. They said that even though I received a recall letter from Ford the backup camera is not covered by the recall.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2022
Mar 2022

1. Trunk would not open. (We had to get this fixed so we got it fixed.) The wiring to the trunk was broken. Without a trunk that opens the convertible is pretty useless for anything but driving. Luckily we didn't have groceries inside when it stopped opening. I did call the FORD dealership (the 1st one) and was told to use the key to get it to open through the seats. The wiring was broken. Thank GOD no child had gotten in there! 2. 3rd Brake Light was not working. (We had to get this fixed so we got it fixed.) This is a hazard with a lower car. Other cars don't see you stopping without this feature. 3rd Brake light is also on that wiring harness and was fixed at the 2nd dealership. 3. Back-Up camera stopped working. (We wanted to get this fixed however, the cost was more than we had at the time.) It needs to be working. A person can see behind to back up. This is a safety issue for certain! We were told we would need to get another camera as it was also on the same wiring. This is a problem for backing up with a convertible that has a small window. If the top is down in good weather I can see, however,..there is more driving done with the top up. 4. We also have had a problem with our heated/cooled seats. We were they were not on the same wiring. But, could be fixed for $$$. This was started last spring/summer. (2021) We have written FORD MOTOR Co. and they said there weren't problems with any of these items and they wouldn't be fixing them. Yes, there is a problem with them and they should be fixed.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2022
Sep 2021

The mustang has a problem with its HVAC system. The A/C needs to be serviced constantly making the reliability of these cars come into question. These are conveniences every driver needs in their car. I'm going to return my 2015 in 1 year for a car with a reliable AC unit. A Toyota or honda

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Sep 2021
Aug 2021

I was driving on Interstate-95 in Washington, DC going about 55 mph in heavy traffic. Without warning my car lost acceleration and the car almost immediately slowed to approximately 35 mph, despite my foot still being on the accelerator--pushing on the accelerator did nothing. Then after several seconds, the car sped up again, but when I reached around 40 mph, the car lost acceleration again for several seconds. It kept doing this over the course of my entire trip, which was about 5 miles. I had to pull in the shoulder lane driving with my hazards flashing. After I parked my car and turned it off, I noticed my brake lights were still on. I googled the issue, and the source of the problem is a faulty transluscent plastic/rubber brake switch stop pad (that is connected to the brake pedal and when the brake is released the brake switch stop pad pushes in the brakeswitch turning off the brake lights), which broke during my trip. I found the broken pieces on my floorboard (i took a photo of them and kept them). Because the car senses that the brakes are still being applied it cuts power to the accelerator. This was highly dangerous on the interstate and it broke with no warning. Fortunately, it didn't cause an accident. While reviewing the fix (Ford doesn't sell the replacement part; instead they want you to replace the entire brake pedal for about $500) on a Mustang Owner Forum, numerous people echoed the same problem with many having it occur while driving. The fix involves buying a $5-10 part from Dorman which is made for another vehicle.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2021
Jun 2021

AC stopped working, evaporator coil was leaking, it is located under dash so repair requires excessive labor charge. cost was $2500 for a $100 part. Online there are many reports of this deflective part. My car was out of warranty so I had to bear the entire price. this is not fair.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Mar 2021
Mar 2021 Fire

This car has been in the shop and repaired almost every year since purchase for the same part/problem. The evaporator assembly has been completely replaced twice. The first time was 6 months after purchase and only 9000 miles on the car. The most recent time this part has went out, 11/23/2021, the cabin filled with smoke while I was driving. Smelled like a camp fire so I was concerned the car was on fire. I believe if I hadn’t pulled over, the car would’ve been engulfed in flames with me inside. This is a definite safety concern, and wonder why there has been no recall on this part. Especially if the car can actually catch fire. No check engine or warning lights appeared. Just a cabin full of smoke. Ford is now saying it’s the evaporator assembly, again, and it will cost $2600 to fix. I feel this should’ve been fixed the first time. This is an ongoing problem with this car from what I’ve read and believe Ford needs to do something about it. How many lives should it cost? Mine is worth more then $2600. Should be an easy fix for a multi billion dollar company!!!

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2021
Jan 2021

THE A/C IS NOT BLOWING COLD AIR. IT SEEMS TO AN ISSUE WITH MUSTANGS 2015 AND UP. IT BLOWS AIR BUT IT IS NOT COLD. THIS IS THE SECOND TIME THAT THIS HAPPENED.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2021
Jan 2021

The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 60-65 mph, the vehicle failed to accelerate while the accelerator pedal was depressed. The vehicle was not diagnosed nor repaired. Neither the dealer nor manufacturer were made aware of the failure. The failure mileage was 50,000. The Vin was not available.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2021
Sep 2020

EVAPORATOR CORE LEAK; FREON IS OUT; IT'S TOO HOT IT WILL DEHYDRATE DRIVER AND PASSENGER

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2019
Mar 2020

THE A/C SYSTEM STOPPED WORKING. DEALERSHIP DIAGNOSED AS EVAPORATOR CORE IS LEAKING, THATS WHY NO COLD AIR DUE TO FREON LEAKING. FORD IS NOT PAYING FOR THIS COMMON PROBLEM, FAULTY EVAPORATOR CORE MUSTANG 2015-2016.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2019
Mar 2020

I OWN A 2015 FORD MUSTANG ECOBOOST PREMIUM. I BOUGHT IT USED AND HAD IT A FOR ABOUT A YEAR AND A HALF. AT APPROXIMATELY 65000 MILES THE AIR CONDITIONER STARTED TO NOT WORK FULLY. THE DRIVER SIDE AIR CONDITION WOULD TAKE LONGER THAN THE PASSENGER SIDE TO COOL OFF. A SMALL HOLE IN MY AIR CONDITIONER'S EVAPORATOR HAS DEVELOPED. I SEARCHED AROUND AND DISCOVERED THAT THIS IS A KNOWN PROBLEM IN 2015 TO 2017 FORD MUSTANGS. I KNOW THIS ISN'T REALLY A SAFETY ISSUE, BUT JUST WANTED TO GET THIS OUT THERE BECAUSE I AM READING IT ON OTHER WEBSITES AND FORD HAS NOT RECALLED FOR THIS PARTICULAR PROBLEM.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2020
Sep 2019

I BOUGHT MY 2015 MUSTANG PREMIUM EDITION WITH 200 MILES ON IT IN 2016. DURING THE LAST FEW YEARS, THERE HAVE BEEN NUMEROUS TIMES WHEN THE ENGINE HAS SHUT OFF WHILE DRIVING, AND STALLED TWICE WHILE WAITING AT A LIGHT. IT GOES INTO AUX MODE. BUT RESTARTS RIGHT AWAY I HAVE NOT HAD THE PROBLEM FOR QUITE SOME TIME BUT THIS PAST SATURDAY, IT SHUT DOWN AGAIN, WHILE TURNING AND THIS TIME A LIGHT CAME ON THAT SAID RUN POWER ACTIVE. THIS IS A SERIOUS AND DANGEROUS CONDITION WHICH HAPPENS RANDOMLY, BUT USUALLY WHILE TURNING. FUEL LEVEL WAS 1/4 THIS PAST TIME. FORD MUST FIND THE CAUSE AND RECALL ASAP. IT HAS NEVER HAPPENED WHILE PARKED TO DATE. ONLY 6600 MILES ON THE CAR. SIMILAR REPORTS ARE POSTED ON THIS SITE.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Sep 2019
May 2019

AT 42000 MILES A/C STARTED BLOWING WARM AIR. I HAVE READ HUNDREDS OF COMPLAINTS INVOLVING THE SAME THING.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Mar 2019
Apr 2019

AFTER RESEARCHING MANY FORUMS A LOT OF MUSTANG OWNERS, RANGING FROM 2010-2017, REPORT A PROBLEM WITH THEIR TRUNKS NOT OPENING DUE TO A WIRE THAT CORRODES AND DOESN'T ALLOW THE TRUNK TO OPEN. THAT SHOULD BE A PROBLEM THAT THE MANUFACTURER IS SELLING A FAULTY WIRE TO CONSUMERS. THIS COST IS $150, JUST TO DIAGNOSE THE ISSUE WHICH I BELIEVE IS UNFAIR. THE TRUNK WON'T OPEN UNLESS I GO INTO THE TRUNK FROM THE INSIDE OF IT AND UNLATCH IT THROUGH THE EMERGENCY EXIT. I HOPE THIS PROGRAM CAN DO ITS RESEARCH AND SEE THAT I AM NOT THE ONLY MUSTANG OWNER THAT HAS THIS ISSUE. I HOPE TO MAKE A DIFFERENCE AND HAVE FORD ABSORB THE COST AND FIX THIS ISSUE FOR OLDER AND NEWER MUSTANGS BY NOT SELLING FAULTY PARTS AND ACCESSORIES.

Type: Vehicle, Vehicle: 2015 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2018

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Mustang has 42 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.