2015 Ford Mustang UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
REPORTING A SYSTEMIC MANUFACTURED FIRE CONDITION.RIGHT SIDE EXHAUST [PASSENGER SIDE FRONT] BEHIND WHEEL WELL..EXHAUST IS TOO CLOSE TO THE WIRING A/C SCHRADER PORT CAUSING MELTING HEAT DAMAGE TO WIRING FENDER LINER AND PORT CAP.ON THIS VEHICLE THE FENDER LINER HAS A HOLE BURNT INTO IT AS WELL THE SCHRADER CAP IS MELTED.THIS IS A DOCUMENTED CONDITION ON THE INTERNET WITH ACTUAL FIRES ON FILM.AS WELL FORD SENT OUT A LETTER TO APPROX 1300 OWNERS ABOUT THIS EXACT PROBLEM IN AUSTRALIA [ SOURCE SUNSHINECOAST NEWS ARTICLE].NO ACTION HAS BEEN TAKEN IN US. THIS CAME TO MY ATTENTION DURING A ROUTINE TIRE CHANGE ON 4-25-2019. THE VEHICLE IS AVAILABLE FOR INSPECTION UPON REQUEST BY EITHER NTSB OR FORD REPS. THE RECOMMENDED REPAIR MIGHT BE SOME SORT OF HEAT SHIELD REFLECTOR OR OTHER IDEAS? IT IS A SERIOUS PROBLEM I AM ADVISING OF FOR MAJOR SAFETY REASONS.THE VEHICLE WAS STATIONARY AT A REPAIR SHOP WHEN THE PROBLEM WAS NOTICED.
THE AIR CONDITIONER STOPPED WORKING. SAME PROBLEM IN 2016 TAHOE THAT GENERAL MOTORS ISSUED AN 17335 EXTENDED WARRANTY. SUPPOSEDLY NTSB MANDATED GENERAL MOTORS BECAUSE OF SYSTEMIC PROBLEM. FORD MUSTANGSS HAVE THIS EXACT SAME PROBLEM BUT FORD REFUSES TO FIX. HOW DO WE GET FORD TO REPAIR LIKE GENERAL MOTORS HAS DONE? 35,890 MILES
BACK UP CAMERA(A SAFETY DEVICE) NO LONGER FUNCTIONS WHEN CAR IS IN REVERSE. THE CAMERA STOPPED WORKING SHORTLY AFTER THE WARRANTY PERIOD HAD EXPIRED.
LOW REFRIGERANT IN 4-YEAR-OLD CAR. KNOWN EVAPORATOR ISSUE. ONLY TSB, NOT RECALL. OCCURS AT ALL TIMES (DURING IDLE AND DRIVING).
2015 FORD MUSTANG GT PREMIUM PERFORMANCE PACK 31,000 MILES. TOOK A SHORT 20 MINUTE NON AGGRESSIVE DRIVE, STARTED HEARING A LOUD WHINING NOISE, WHICH SOUNDED LIKE IT WAS COMING FROM THE TRANSMISSION. TOOK IT TO FORD FOR THEM TO TELL ME WHAT THE AC COMPRESSOR IS THE CAUSE OF THE WHINE AND NEEDS REPLACEMENT AS WELL AS THE AC EVAPORATOR. THEY WANT TO CHARGE ME $3,300 FOR THIS REPLACEMENT. AFTER HOURS OF RESEARCH I FOUND NUMEROUS EXAMPLES OF PEOPLE IN THE SAME BOAT AS ME. HAVING THE SAME PROBLEM WITH THEIR CARS BEING LESS THAN A YEAR OLD OR BELOW 10K MILAGE EVEN. THE AVERAGE MILEAGE THIS PROBLEM OCCURS WAS AT ROUGHLY 28,000 MILES. MOST WERE ABLE TO GET IT FIXED FREE OF CHARGE UNDER WARRANTY. HOWEVER THERE IS AN EXTREMELY LARGE PORTION OF PEOPLE WHO HAVE EXPERIENCED THIS ISSUE LITERALLY WITHIN A FEW WEEKS/MONTHS OUTSIDE OF WARRANTY AND FORD EXPECTING THEM TO PAY OVER $3,000 TO REPAIR. ALSO SAFETY CONCERNS IS THAT FREON COULD LEAK INTO CABIN PASSING OVER AC COILS. FORD RECOGNIZES THIS ISSUE WITH PEOPLE WHO ARE UNDER WARRANTY AND REPLACE THE BROKEN COMPRESSOR/EVAPORATOR WITH A NEWER DESIGN/IMPROVED VERSION THAT DOESN'T HAVE THESE 'FAULTS' WHICH ALSO COMES WITH NEW PART NUMBERS. SO THIS SHOWS THEY HAVE NOTICED A PROBLEM AND ADDRESSED IT. HOWEVER FOR PEOPLE WITHOUT WARRANTY OR JUST EXPIRED WARRANTY THEY ARE STATING THAT THERE HAS BEEN NO ISSUE RECOGNIZED OR RECALL FOR THESE PARTS THEREFORE IT IS ON THE CUSTOMER TO PAY TO REPLACE THE MANUFACTURE DEFECTED ITEM AT THEIR OWN COST. AFTER SPEAKING WITH FORD THEY SAID DUE TO IT NOT AFFECTING THE USERS SAFETY THEY ARE NOT RECALLING THE PARTS REGARDLESS EVERYONE IS HAVING THE SAME ISSUE. PLEASE PLEASE PLEASE ESCALATE THIS FURTHER AS FORD IS CURRENTLY WALKING OVER THEIR CUSTOMERS AND MAKING THEM PAY FOR THEIR DEFECTS THAT EVERYONE IS EXPERIENCING, IF THEY ARE OUT OF WARRANTY, REGARDLESS OF EXTREMELY LOW MILEAGE CARS.
TAKATA RECALL WHEN I HAVE MY AIR CONDITIONING ON WETHER I'M MOVING OR STILL IT WILL PULSATE, IT WILL BLOW HARD THEN SOFT OVER AND OVER WITHOUT ME CHANGING THE SPEED OF THE AIR BOTH ON HEAT AND COLD. IT STARTED DOING IT AT ABOUT 15,000 MILES.
WITH LESS THAN 21,000 MILES ON THE VEHICLE AIR COOLING WAS LOST ON THE DRIVER'S SIDE. A FORD DEALERSHIP DIAGNOSED THE PROBLEM TO BE A LEAK IN THE EVAPORATOR REQIRING REPLACEMENT OF THE EVAPORATOR. THERE ARE OTHERS I HAVE NOTED ON LINE TO HAVE THE SAME PROBLEM.
MUSTANG EXHIBITED SYMPTOMS OF AIR CONDITIONING BEING WARM, AFTER TAKEN TO FORD DEALERSHIP IT WAS REPORTED THAT A LEAKING EVAP CORE BEHIND THE DASH CAUSED THE ISSUE. THE ISSUE I'M REPORTING IS FORD HAS SEEN MULTIPLE FAILURES OF THIS NATURE WITH A LEAKING EVAP CORE WHICH SEEMS TO CAUSE R134 TO POSSIBLY LEAK INTO THE CABIN. THE ISSUE IS UNDETECTABLE UNTIL THE AIR CON QUITS WORKING.
THE EVAPORATOR IS BROKEN AND LEAKING CAUSING A FOUL ODOR IN MY CAR. I'VE LOOKED ONLINE AND NOTICED THAT ALOT OF OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. I WENT TO THE FORD DEALERSHIP TO GET IT FIXED, AND I WAS QUOTED $2459.64. IF THIS IS AN ONGOING ISSUE FOR PEOPLE, IT SHOULD BE PUT OUT AS A RECALL INSTEAD OF HAVING PEOPLE PAY $2500 FOR DEFECTIVE PARTS.
SYNC 2 MY FORD TOUCH - FORD IS NO LONGER SUPPORTING THIS TECHNOLOGY IN MY CAR. I CAN NOT USE THE NAVIGATION FEATURE NOR GET A VEHICLE HEALTH REPORT WHICH WOULD ALERT ME TO MECHANICAL PROBLEMS MY CAR MAY HAVE.
UNDERCARRIAGE OF VEHICLE GETTING VERY HOT. YOU CAN FEEL HEAT COMING UP OFF THE FLOOR BOARDS IN THE VEHICLE. IF YOU PLACE A PURSE ON THE FLOOR GETS HOT ON THE BOTTOM OF PURSE CAN FEEL HEAT ON YOUR FEET ALSO BOTTOM OF SHOES GET HOT. EVERY SINCE I BOUGHT THE CARE. I TOLD FORD ABOUT IT AND THE DEALER SHIP AND GOT THE RESPONSE THAT MY VEHICLE AND WAS NOT ONE OF THE ONES LISTED IN THE VOLUNTARY RECALL FOR THIS PROBLEM. HOWEVER SINCE I NOTICED THE PROBLEM AND IT CAUSED ME TO LOOK IT UP AND I FOUND THE FOLLOWING: THERE HAS BEEN A VOLUNTARY RECALL ONLY TO PLACE NEW FUEL TANK SHIELD , NEW THERMAL WRAPPING IN THE FUEL VAPOR LINES AND NEW THERMAL WRAPPING ON THE PARKING BRAKE CABLE. THE DEALERSHIP RESPONSE WAS STILL THE SAME. I FEEL AS A CUSTOMER I SHOULD BE RIGHT AND THEY SHOULD TO THE RECALL REPLACEMENTS. IF I DID NOT FEEL THE HEAT COMING OFF OF THE FLOOR BOARDS I WOULD NOT HAVE KNOWN THERE WAS A VOLUNTARY RECALL FOR IT IN THE FIRST PLACE. WHAT SHOULD I DO?
2015 FORD MUSTANG GT PREMIUM WITH PERFORMANCE PACK AND ALL OPTIONS. THE CAR HAS 28000 MILES AND I PURCHASED IT APRIL 15, 2015. AT THAT TIME IT HAD A LITTLE OVER 26000 MILES. THE FOLLOWING IS WHAT'S HAPPENING. MAY 4, 2017 I HEARD A POPPING NOISE COMING FROM THE CLUTCH PEDAL WHILE DRIVING TO WORK. IT DID IT DURING THE DAY SO I PULLED THE VEHICLE INTO MY SHOP TO LOOK AT THE CLUTCH PEDAL TO SEE WHERE THE NOISE WAS COMING FROM. THE LINK FROM THE CLUTCH MASTER CYLINDER TO THE PEDAL WAS LOSE AND MAKING A POPPING NOISE. I RE SECURED THE LINK BY PRESSING THE ROD BACK ONTO THE PEDAL. SATURDAY MAY 6, 2017 AT 11:12 AM THE NOISE CAME BACK AND WHILE DRIVING I PUSHED THE PEDAL FAST FOUR TIMES AND THE LINK CAME LOSE WHILE DRIVING. I COASTED TO A STOP AND LOOK AT THE PEDAL AGAIN AND SAW THAT THE MASTER CYLINDER PUSH ROD CAME COMPLETELY OFF. I RECONNECTED IT AND BEFORE I CONTINUE DRIVING THE CAR CONTACTED COURTESY FORD IN CONYERS, GA AND SET UP AN APPOINTMENT MONDAY MAY 8, 2017 AT 7 AM. ALSO DOING THIS TIME THE VEHICLE CUT OFF SEVERAL TIMES. IT HAPPENS WHEN I'M SITTING AT A LIGHT AND THE VEHICLE IS IDLING, COASTING IN NEUTRAL, COMING TO A STOP, TURNING. THE VEHICLE HAS CUT OFF AT LEAST 11 TIMES AND I HAVE DOCUMENTED IT. ALSO I RECORDED TWO VIDEOS WITH MY PHONE. AFTER THE VEHICLE CONTINUED TO STALL, I DECIDED TO PARK THE VEHICLE FOR THE WEEK END AND PLAN TO TAKE IT TO THE FORD DEALER FOR THESE AND OTHER PROBLEMS.
"TAKATA RECALL" DRIVER TRUNK LINER BRITTLE TO RECALL RECALL #15S19 UNDERBODY TEMPERATURES
ENGINE STALLS DURING IDLE AT STOP SIGNS AND STOP LIGHTS AND ALSO STALLS DURING INITIAL ACCELERATION UNDER 10 MPH. THIS HAS HAPPENED AT LEAST 25 TIMES OVER THE PAST YEAR. THERE ARE NO FAULT INDICATIONS ON THE DASH. I PLACE SIFTER BACK IN "PARK" AND ENGINE RESTARTS UNTIL THE NEXT TIME IT STALLS. THERE IS NO PRIOR INDICATION OF ANY KIND THAT THE ENGINE IS ABOUT TO STALL. THE ENGINE SIMPLY SHUTS OFF. HAVE TAKEN THE CAR TO THE DEALER TO DETERMINE THE CAUSE TWICE. THEY CANNOT DETERMINE THE CAUSE SO MAKE NO ATTEMPT TO DO ANY COMPONENT REPLACEMENTS. I CONTACTED FORD MOTOR CUSTOMER RELATIONS AND THEY STARTED A CASE FILE ON THIS, CAS-12064085. I HAVE EXPRESSED MY CONCERN OVER AND OVER AGAIN THAT MY CAR MAY STALL AT THE WRONG PLACE AT THE WRONG TIME AND POSSIBLY CAUSE A COLLISION. BOTH THE DEALER AND FORD MOTOR COMPANY SEEMED "TOTALLY" DISINTERESTED. ALL THEY SAY IS "SORRY WE CANNOT HELP YOU".
FORD MUSTANG 2015 IS NOT SUPPOSED TO HAVE A TRUNK THAT DOES NOT PROTECT INSIDE BECAUSE NO EDGE TO EDGE SUPPORT. MY TRUNK EDGE ON THE DRIVER'S SIDE OR WHEN FACING THE TRUNK (LEFT SIDE) IS SO MALALIGNED AS TO MAKE ME THINK EITHER THE CAR IS TWERKED OR THE FRAME IS....THIS CREATES UNSTABLE DRIVING CONDITIONS.FORD REPLACED MY ORIGINAL TRUNK WITH THERE VERSION OF A FITTED TRUNK.
AIR CONDITIONER POTENTIALLY LEAKING FREON INTO PASSENGER COMPARTMENT. WHILE DRIVING AROUND NOTICED LITE FOG/SMOKE COMING THROUGH AIR VENTS INTO PASSENGER COMPARTMENT (NOT OBSERVED THIS BEFORE AND WINDOWS WERE CLOSED). 20 MINUTES LATER AIR CONDITIONER STARTED BLOWING WARM AIR. LATER THAT WEEK FOUND OUT AIR CONDITIONER EVAPORATOR COIL HAD LEAKED RENDERING THE AIR CONDITIONING UNUSABLE. MILEAGE AT TIME OF OCCURANCE ~12,255 MILES. ALSO NOTICED A LOT OF 2015 MODEL CARS WITH SIMILAR FAILURE MODE
WAS DRIVING DOWN THE ROAD ONLY A MILE FROM MY HOUSE. SLOWED DOWN FOR A RED LIGHT AND THE ENGINE STALLED OUT. I HAD TO PULL OVER TO RESTART THE VEHICLE. VEHICLE STARTED BACK UP FINE. I THOUGHT MAYBE I STALLED IT SINCE THERE WAS NO CEL AND IT STARTED RIGHT BACK UP. HOWEVER THE EXACT SAME THING HAPPENED 3 DAYS LATER, THE SAME DISTANCE FROM MY HOUSE. THIS TIME I KNEW I DID NOT STALL IT. IT IS CURRENTLY AT THE DEALERSHIP NOW. THEY EXPLAINED THEY WOULD HAVE GREAT DIFFICULTY REPLICATING THE ISSUE SINCE IT DIDN'T THROW ANY CODES. THIS IS A SERIOUS SAFETY ISSUE FOR A BRAND NEW CAR WITH ONLY 10,000 MILES.
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Quick Summary
The 2015 Ford Mustang has 42 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.