2002 Honda CR-V Air Bags

My 2002 Honda CRV's ENTIRE Passenger Side Airbag Assembly was REPLACED on 11-20-2019, per Honda. This was done as (per Honda) the Inflator bolt was broken and the applicable part to remedy the recall would not be available for approximately 3 months. An open recall (NHTSA Recall # 19V-501) from 06-27-2019 still is showing on my vehicle - If the ENTIRE Passenger Side Airbag Assembly was replaced on 11-20-2019, there should be no open NHTSA recall on my vehicle issued prior to 11-20-2019.

The contact owned a 2002 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 19V501000 (Air Bags) and had the passenger air bag serviced under the recall at the dealer. On July 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. The fire department was called and the fire was extinguished. A fire report was filed; no injuries were reported and no property was damaged. A fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. The technician suggested the contact call an engineer to officially determine the cause of the fire. The manufacturer was notified of the failure and a case was filed. The dealer was also notified of the failure and they informed her that an investigation would be performed. The vehicle was destroyed by the fire. The failure mileage was approximately 230,000.

The contact's husband owned a 2002, 2009 and 2012 Honda CR-V. The contact received unknown recall notifications and post cards, and she would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

AIR BAG DON'T WORK

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THERE WAS NO LOCAL HONDA DEALER NEARBY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE ISSUE AND REFERRED THE CONTACT TO A SERVICE COMPANY IN PUERTO RICO. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

AIR BAG LIGHT CAME ON AND WHEN I RAN MY "VIN" NUMBER ON YOUR WEBSITE, I FOUND OUT THERE WAS A RECALL FOR THIS. NEXT I TOOK MY CR-V INTO NORM REEVES HONDA IN IRVINE, CA. ON 12/9/2019 FOR MY 10:30 AM APPOINTMENT. AFTER THE PASSENGER SIDE AIRBAG IINFLATOR RECALL PROBLEM WAS RESOLVED, I PICKED MY CR-V UP AND WENT HOME. MY CR-V HAD (115,230) MILES ON IT AT THAT POINT. MY NEXT AIR BAG PROBLEM OCCURRED ON 8/18/2020 WHEN MY CR-V HAD (116,359) MILES ON IT. NOW I HAD THE "SIDE AIR BAG OFF" LIGHT COME ON. IT WOULD COME ON AND THEN GO AWAY AND THEN COME BACK ON AGAIN EVENTUALLY. AT THAT POINT, I CALLED UP NORM REEVES HONDA IN IRVINE AGAIN TO SCHEDULE AN APPOINTMENT TO HAVE THIS CHECKED OUT. ON 8/25/2020 AT (116,418) MILES, I DROPPED OFF MY CR-V FOR MY 10:30 AM APPOINTMENT. I HAD AN INKLING THAT THIS NEW AIR BAG LIGHT COMING ON MIGHT HAVE HAD SOMETHING TO DO WITH THE ORIGINAL AIR BAG RECALL THAT WAS TAKEN CARE OF. AFTER THE CAR HAD BEEN CHECKED OUT, I WAS TOLD THAT ALL THE "DTC'S" WERE PULLED AND THAT THE "SIDE AIR BAG OFF LIGHT" HAD NOTHING TO DO WITH THE ORIGINAL AIR BAG RECALL THEY TOOK CARE OF. ON MY WAY HOME, I NOTICED A NEW LIGHT HAD COME ON NOW, THE (SRS) LIGHT. IT WAS THEN THAT I IMMEDIATELY TURNED AROUND AND WENT BACK TO NORM REEVES TO INFORM THEM OF THIS.THE SERVICE ADVISOR TOLD ME THAT THEY HAD NOTHING TO DO WITH THIS LIGHT COMING ON AND THAT SOONER OR LATER IT WOULD HAVE COME ON, SOMEWHERE DOWN THE ROAD IN THE FUTURE. I QUESTIONED THIS AND FRANKLY HAD A DIFFICULT TIME BELIEVING THIS! THAT "SRS" LIGHT HAD NEVER COME ON BEFORE SINCE I'VE OWNED THE CAR. NOW THAT LIGHT IS ALWAYS ON 100% OF THE TIME. THE SERVICE ADVISOR TOLD ME IT'S A COMPUTER RELATED ISSUE THAT'S CAUSING THE PROBLEM AND QUOTED ME A PRICE OF APPROX. $1200 TO GET IT REPAIRED. I SAID TO HIM, "ARE YOU SERIOUS?" AND SHOOK MY HEAD IN DISGUST AS I WALKED AWAY. I THINK THEY PULLED ONE OVER ON ME. DO YOU AGREE?

TAKATA RECALL I RECEIVED A RECALL NOTICE X5C FOR MY 2002 HONDA CR-V BUT HONDA HAS STATED IN 2 DIFFERENT PHONE CALLS THAT THEY DO NOT HAVE THE RESOURCES TO FIX MY CAR AT THIS TIME. DURING BOTH PHONE CALLS, THE HONDA REPRESENTATIVES TOLD ME NOT TO HAVE ANYONE RIDE IN THE PASSENGER FRONT SEAT. THE NHTSA WEBSITE LISTS THE 2002 CR-V AS ONE OF THE CARS THAT SHOULD NOT BE DRIVEN EXCEPT TO THE DEALER FOR REPAIR. MY DEALER, MENDENHALL AUTO IN JUNEAU, AK, HAS ADVISED ME THAT MY CR-V IS PART OF PHASE 5 AND THAT HONDA WILL NOT AUTHORIZE REPAIR OF MY VEHICLE AT THIS TIME. BASED ON THE INFORMATION FROM NHTSA AND HONDA, MY CAR IS NOT SAFE TO DRIVE BUT NEITHER HONDA NOR THE AUTHORIZED DEALER IS WILLING TO REPAIR IT. MENDENHALL AUTO STATED IT WILL PROBABLY BE NEXT SUMMER BEFORE REPAIR WILL BE AUTHORIZED. HONDA REFUSED TO GIVE ME A TIMELINE ESTIMATE FOR REPAIR, JUST REPEATEDLY STATING THEY WOULD CALL ME WHEN MORE INFORMATION IS AVAILABLE. THIS IS UNACCEPTABLE AND POTENTIALLY LIFE-THREATENING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (WEBER FORD, 3465 PROGRESS PKWY, GRANITE CITY, IL 62040, 618-452-5400) CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY CAR WAS TOTALED BUT NONE OF THE AIRBAGS DEPLOYED. WITH SUCH A HUGE DAMAGE WHICH HAPPENED ON A HIGHWAY AT HIGH SPEED WITH TWO FLIPS AND HIT A TREE BEFORE IT CAME TO AN UPSIDE DOWN STATIONARY POSITION, THE AIR BAGS SHOULD HAVE DEPLOYED AS A SAFETY FEATURE BUT NONE OF THEM DID. THE PHOTOS OF THE WRECKED CAR WERE ATTACHED.

TAKATA RECALL REIMBURSEMENT

I RECEIVED IN THE MAIL A NOTICE FOR VEHICLES WITH TAMARA AIRBAGS FROM TK HOLDINGS INC, CONCERNING THE AIRBAGS IN THE ABOVE MENTIONED VEHICLE. I AM CONCERNED ABOUT THE ENDANGERMENT THIS MAY PRESENT. PLEASE ADVISE ME ON WHAT STEPS I NEED TO TAKE TO CORRECT THIS PROBLEM.

I WAS INVOLVED IN AN INCIDENT WHERE A VEHICLE PULLED OUT IN FRONT OF ME AND I HIT THEM. THE DAMAGE TO DRIVER SIDE FRONT END DAMAGE IS SUCH THAT I AM UNABLE TO OPEN THE DRIVERS DOOR OR DRIVE THE VEHICLE SAFELY WITHOUT REPAIR. I DO NOT UNDERSTAND WHY THE AIRBAG SYSTEM FAILED TO DEPLOY. I DID TAKE MY VEHICLE IN FOR THE SAFETY RECALL AIRBAG REPLACEMENTS WHEN NOTIFIED.

HAD THE RECALLS DONE AND NOW THE SRS LIGHT WILL NOT GO OUT. HAVE TRIED THE RESET AND HOOKED UP MY CODE READER - CODE READER HAS NO INDICATION OF A PROBLEM. RESET DID NOT WORK. CONCERNED ABOUT SAFETY AND ALSO DO NOT WANT TO TAKE IT TO A DEALER FOR A $100+ DIAGNOSTIC IF IT IS HONDA'S FAULT. SEEMS A LOT OF OWNERS ARE HAVING THIS PROBLEM. CAR STARTS AND RUNS FINE BUT THE SRS LIGHT REMAINS ON. IS THERE A WARRENTEE WITH THE SAFETY SYSTEMS.

I HAVE BEEN WAITING FOR HONDA TO REPLACE MY DRIVER'S AIRBAG. I CONTACTED MY LOCAL HONDA DEALERSHIP OVER THREE MONTHS AGO TO SCHEDULE A TIME FOR THE PASSENGER AIRBAG TO BE REPLACED. THEY'VE NEVER CALLED ME BACK. WHEN I CALL THEM, THEY TELL ME THE PART IS ON BACK ORDER. THE DEALERSHIP IS: MADISON HONDA, 280 MAIN ST, MADISON, NJ 07940. I WOULD LIKE MY VEHICLE SERVICED AS SOON AS POSSIBLE.

2002 HONDA CRV. CONSUMER WRITES IN REGARDS TO A DEFECTIVE PASSENGER AIRBAG ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE. *JB

HONDA ISSUED A RECALL IN 2014 BUT CONTACT ME ONLY IN JANUARY 2015 THAT THE DRIVER SIDE AIR BAG WHEN DEPLOYED WOULD PROPEL PARTS AND HARM DRIVER OR PASSENGER. WENT INTO DEALER ( AIRPORT MARINA HONDA IN LOS ANGELES ) TO HAVE RECALL PART REPLACED BUT THEY DO NOT HAVE PARTS. DEALER SAID PART IS ON BACKORDER. CONTACTED HONDA USA, THE MANUFACTURER AND THEY TRIED TO LOCATE PARTS IN THEIR OWN INVENTORY AND OTHER DEALERS IN THE AREA WITHIN 10 MILES, TO NO AVAIL. WHY IS THE COMPANY ISSUING RECALL AND NOT PREPARED TO HANDLE THE NEED. GOD FORBID IF EVER I OR ANYONE IN MY FAMILY GET INTO AN ACCIDENT, IT COULD BE FATAL. THIS IS A SAFETY ISSUE AND HONDA USA ACTS AS IF THIS IS NOT URGENT. *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DIFFICULTY OBTAINING APPOINTMENT TO REPLACE DRIVER'S SIDE AIR BAG PER SAFETY RECALL NOTICE.THE HONDA DEALERSHIPS IN MY AREA ARE TELLING ME THE DRIVER'S SIDE AIR BAG IS BACK ORDERED. I HAD AN APPOINTMENT TO HAVE THIS PART REPLACED ON MARCH 2, 2015, HOWEVER THE DAY BEFORE MY APPOINTMENT THE DEALERSHIP PHONE TO CANCEL AND TOLD ME THE PART WOULD BE IN THE FIRST WEEK OF APRIL. NO FOLLOW UP PHONE CALL OCCURRED, SO I CONTACTED THE DEALERSHIP TODAY AND WAS TOLD THE PART WILL NOT BE AVAILABLE UNTIL JUNE. THIS MAY BE TRUE, HOWEVER I WANT TO VERIFY THIS IS, IN FACT, THE CASE.

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE SRS LIGHT CAME ON WITHOUT AN ACCIDENT. HONDA DETERMINED IT WAS THE SRS CONTROL UNIT THAT FAILED. THE COST FOR REPLACEMENT WAS $692.05

TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE FAILURE OCCURRED AS THE VEHICLE CRESTED THE TOP OF A HILL AND THE CONTACT REACHED UP TO PULL DOWN THE SUN VISOR. IMMEDIATELY AFTERWARDS, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND FRAGMENTS FROM THE AIR BAGS BRUISED THE CONTACT'S HAND. THE CONTACT AND TWO PEOPLE FROM THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. BOTH VEHICLES WERE DESTROYED AND TOWED AWAY BY BOTH PARTIES' INSURANCE COMPANIES. THE FAILURE MILEAGE WAS 253,000. ...UPDATED08/20/15 *BF UPDATED 11/27/2015*JS

WE TOOK THE CAR TO HONDA OF NANUET, NEW YORK A FEW MONTHS AGO FOR THIS AND OTHER SAFETY RECALLS AND WAS TOLD THEY WILL CONTACT WHEN THE PARTS ARE READY. BUT NOTHING HAPPENED.

TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.