53 complaints reported

2018 Jeep Grand Cherokee ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
53
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2018

UNCONNECT SYSTEM IN MY 2018 JEEP GRAND CHEROKEE OVERLAND TURNS OFF AND ON BY ITSELF EVER 60 SECONDS WHETHER YOU ARE DRIVING OR STATIONARY. I BELIEVE IT STARTED THIS MORNING OR LAST NIGHT. YOU CANNOT USE BLUETOOTH, THE HEAT OR THE RADIO. I CALLED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE LESS THAN 1 MONTH AGO AND THEY SAID I WAS THE 6TH REPORT TODAY AND THE VEHICLES IN THEIR LOT WERE DOING IT AS WELL. THEY STATED THAT THE UNCONNECT SYSTEM MIGHT HAVE BEEN HACKED.

Type: Vehicle, Vehicle: 2018 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2018
Dec 2018

DISPLAY DASH SCREEN SHUTS OFF AND ON APPX EVERY 30 SECONDS, REBOOTS, AND OVERHEATS, DRIVING OR STATIONARY.

Type: Vehicle, Vehicle: 2018 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2018
Aug 2018

BRAND NEW GRAND CHEROKEE, ONLY 400 MILES, TODAY MY BACKUP CAMERA STOPPED WORKING. ON THE DISPLAY I HAVE AN ICON "BACKUP CAMERA" WHEN ATTEMPTING TO CLICK THIS THE BACKUP CAMERA WOULD NOT POP-UP. TURNED THE CAR OFF AND KEPT IT OFF FOR 10 MINUTES, RE-STARTED THE CAR, THE JEEP DISPLAY DOES NOT POP-UP WITH THE SAFETY NOTIFICATION AND THE BACKUP CAMERA DOES NOT COME ON THE SCREEN WHEN THE CAR IS PLACED IN REVERSE. IT WAS WORKING FINE THE LAST WEEK AND A HALF AND ALL OF A SUDDEN THIS MORNING IT WILL NOT WORK. I CALLED JEEP AND THEY ARE UNSURE WHAT IT IS AND MAY BE A SOFTWARE UPDATE. I JUST PAID $60,000 DOLLARS AND HAVE HAD THE CAR FOR 6 DAYS AND THE BACKUP CAMERA IS NOT WORKING NOW!

Type: Vehicle, Vehicle: 2018 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2018

Trend Over Time

Complaints by year

Quick Summary

The 2018 Jeep Grand Cherokee has 53 ELECTRICAL SYSTEM,UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.