371 complaints reported

2013 Nissan Altima Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
371
Crashes
17
Fires
0
Injuries
12

Complaint Timeline

Chronological view of owner reports

Dec 2013

I HAVE OWNED THIS 2013 ALTIMA FOR 5 MONTHS AND THE PASSENGER AIRBAGS CONTINUOUSLY STAY ON "OFF MODE". I AM A FEMALE AND WEIGH 136 POUNDS AND MY HUSBAND RIDES ON THE PASSENGER SIDE AS WELL AT TIMES AND HE IS 160 POUNDS, SO THERE IS DEFINITELY ENOUGH WEIGHT. I BELIEVE THERE IS A DEFECT WITHIN THE SENSORS. IN MY VEHICLE IT WILL STAY OFF FOR HOURS OR SOMETIMES IT WILL TAKE 15-30 MINUTES AND IT WILL TURN ON, BUT IT NEVER STAYS ON.I HAVE SEEN SEVERAL COMPLAINTS WITH THE SAME ISSUE. AND IT COULD BE LIFE THREATENING TO A PASSENGER IN ONE OF THESE VEHICLES IF THE AIRBAGS DO NOT DEPLOY IN A CRASH. NISSAN NEEDS TO TAKE A CLOSER LOOK AT THIS ISSUE BEFORE SOMEONE LOSES THERE LIFE. THERE IS DEFINITELY SOMETHING WRONG AND SOMETHING NEEDS TO BE DONE QUICKLY TO RESOLVE THIS ISSUE ITS A SERIOUS MATTER. THERE ARE LIVES AT STAKE HERE.. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2012
Nov 2013

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V069000 (AIR BAGS) AND STATED THAT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED, WHICH HE BELIEVED WAS ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 2,000.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Nov 2013

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG OFF WARNING MESSAGE ILLUMINATED WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V069000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 10,000. ..UPDATED 12-30-13 *BF UPDATED 1/23/2014 *JS

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Oct 2013

AIRBAG LIGHT IS ON WITH FRONT PASSENGER (MORE THAN 115LB). WENT TROUGH THE RECALL (13V069000 )WITH THE REPLACEMENT OF THE SENSOR IN PASSENGER SEAT. IT DIDN'T HELP AND AT DEALERSHIP I AM TOLD THAT THEY CAN'T DO ANYTHING ABOUT IT. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2013
Oct 2013

DASH MOUNTED PASSENGER AIR BAG LIGHT ILLUMINATES...AIR BAG SYSTEM FOR PASSENGER IS OFF. HAS OCCURRED ABOUT 12 TIMES SINCE PURCHASE IN SEP 2012. LIGHT IS LIT SOMETIMES FOR LONG PERIODS OF TIME; SOMETIMES FOR SHORT (MINUTE OR LESS). DEALER HAS REPLACED SENSORS IN PASSENGER SEAT. PROBLEM CONTINUES. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2012
Oct 2013

AFTER OWNING MY VEHICLE FOR LESS THAN A MONTH , AN INDICATOR LIGHT CAME ON INDICATING THAT THE PASSENGER SIDE AIR BAG WAS NOW DEACTIVATED EVEN THOUGH THE FRONT PASSENGER SEAT WAS OCCUPIED BY AN ADULT . AFTER THE VEHICLE IGNITION WAS TURNED OFF AND RESTARTED THE LIGHT DISAPPEARED . A FEW DAYS LATER THE LIGHT ONCE AGAIN CAME ON TO INDICATE THAT THE AIR BAG WAS OFF WITH AN ADULT IN THE SEAT . I TOOK IT TO THE DEALER TO BE SERVICED ... AND WAS TOLD THAT IT WAS PROBABLY CAUSED BY THE PERSON " NOT SITTING IN THE SEAT CORRECTLY " AND PROCEEDED TO SHOW ME HOW A PASSENGER SHOULD SIT IN THE SEAT ! I EXPLAINED THAT ONCE IT WAS ON , THE LIGHT NEVER WENT BACK OFF NO MATTER HOW THE PASSENGER SAT .THE LIGHT CONTINUED TO WARN THAT THERE WAS NO ACTIVE AIRBAG ! AFTER THE DEALER INVESTIGATED THEY SAID THAT NOTHING WAS WRONG WITH THE SENSORS . THEY SAID THAT" THE SENSORS TAKE A WHILE TO ADJUST " . I INQUIRED AS TO WHY NISSAN HAD JUST RECALLED THE 2013 ALTIMAS FOR THIS SAME PROBLEM ( RECALL 13V069000 )... BUT I WAS TOLD THAT THE PROBLEM HAD BEEN FIXED ON NEW VEHICLES LIKE MINE . THIS AIR BAG DEACTIVATED LIGHT CONTINUES TO COME ON AND STAY ON RANDOMLY TO THIS DATE . THE DEALER SAYS THE ONLY WAY TO DIAGNOSE IT CORRECTLY IS TO BRING THE VEHICLE IN WHILE THE AIRBAG LIGHT OFF IS ILLUMINATED . NEEDLESS TO SAY THIS IS DIFFICULT TO DO .IT IS GOING BACK IN FOR THIS PROBLEM NEXT WEEK . AT THIS POINT I AM UNSURE WHETHER OR NOT I TRULY DO HAVE ACTIVE PASSENGER SIDE AIRBAGS ... I DON'T WANT TO HAVE THAT ANSWERED WHEN IT IS TOO LATE ! SEARCH THE INTERNET ( ALTIMA FORUMS ) AND YOU WILL SEE A LARGE NUMBER OF PEOPLE WITH THE SAME ISSUE, AS WELL AS THE SAME HOLLOW EXPLANATION ! *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2013
Oct 2013

I GOT NISSAN ALTIMA 2013 IN DEC 2012 AND SINCE THEN I HAVE BEEN TAKING THIS CAR EVERY MONTH TO DEALERSHIP FOR AIRBAG OFF INDICATOR, WHICH REMAINS LIT EVEN WHEN PASSENGER IS SEATED WITH SEAT BELT ON. THIS WITH HAS HAPPENED MULTIPLE TIMES AND WEIGHT OF THE PASSENGER RANGED FROM 130 TO 180 POUNDS. THE MOST SERIOUS OF THESE INCIDENTS WAS, WHEN I DROVE MY CAR FOR 15 MILES (2 MILES ON CITY STREET AND 13 MILES ON FREEWAY). SO FAR, I HAVE BEEN TOLD BY DEALERSHIP THAT THERE ARE NO ERROR CODES, THEY WOULD RESET SOME SENSORS BUT IT HASN'T MADE ANY DIFFERENCE. I WAS TOLD IT COULD HAVE BEEN BECAUSE OF THE WAY PASSENGER WAS SITTING, SO ONE TIME I ASKED PASSENGER TO JUMP ON THE SEAT, THAT 180LB PASSENGER WAS JUMPING IN THE SEAT BUT THE AIRBAG OFF LIGHT STILL REMAINED ON. I NOTICED THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ISSUE, AND I HOPE THESE COMPLAINTS WILL EVENTUALLY GET DESIRED ATTENTION. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2013
Oct 2013

FEW DAYS AFTER I PURCHASED THE VEHICLE (09/23/12) THE SEAT BELT LIGHT WOULD NOT SHUT OFF. THE PASSENGER AIRBAG LIGHT WOULD ALSO INDICATE THAT THE PASSENGER AIRBAG WAS DISENGAGED WITH A PASSENGER IN THE VEHICLE. TONIGHT (2/10/13) THE PASSENGER AIRBAG SENSOR ONCE AGAIN INDICATED NO PASSENGER WHEN MY 120 LB WIFE WAS SITTING IN THE SEAT. I TRIED IT WITH MYSELF (155LB) AND AGAIN IT OCCURRED. THIS IS AN UNACCEPTABLE SAFETY CONCERN. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2013
Oct 2013

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, WHO TEST DRIVE THE VEHICLE FOUR MILES AND ADVISED THE CONTACT THAT THEY COULD NOT DUPLICATE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND LODGED A COMPLAINT FOR THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,600.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2012
Sep 2013

PASSENGER AIR BAG SYSTEM MALFUNCTIONS DESPITE NISSAN REPLACING THE SENSORS IN THAT SEAT ON 9-25-2013. PREVIOUSLY THIS MALFUNCTION OCCURRED ABOUT 6 TIMES DURING THE PERIOD 9-8-2012 TO 9-25-2013. NISSAN UNABLE TO REPLICATE ERROR IN SHOP OR ASCERTAIN CAUSE. ONLY WHEN I PRODUCED VIDEO EVIDENCE OF THE MALFUNCTION DID THEY TAKE ACTION AND REPLACE SEAT SENSORS. THE PROBLEM PERSISTS. *JS

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2012
Sep 2013

FRONT SEAT PASSENGER AIRBAG SYSTEM DOESN'T WORK WITH MY FRONT SEAT PASSENGERS WEIGHING BETWEEN 115-125 POUNDS. STATUS LIGHT INDICATES SYSTEM IS OFF AND AIRBAG WILL NOT INFLATE IN A CRASH. NISSAN CUSTOMER SERVICE TELLS ME THE SYSTEM IS DESIGNED TO WORK WITH FRONT SEAT PASSENGERS 85 POUNDS AND UP. I AM FILING AS I SEE OTHER 2013 NISSAN ALTIMA OWNERS ARE HAVING THE SAME PROBLEM. DEALER "CAN'T DUPLICATE THE PROBLEM " SO NO REPAIRS HAVE BEEN MADE. MY VEHICLE CONTINUES TO OFFER NO FRONT PASSENGER SEAT AIR BAG PROTECTION FOR 115-125 POUND PASSENGERS. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Sep 2013

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG SHUT OFF INDEPENDENTLY AS A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR A TOTAL OF FIVE TIMES FOR THE FAILURE. THE CONTACT WAS INFORMED EACH TIME THAT THE FAILURE COULD NOT BE RECREATED. THE CONTACT WAS INFORMED OF THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 13V069000 (AIR BAGS) AND CONTACTED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND NO ASSISTANCE WAS PROVIDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 250 AND THE CURRENT MILEAGE WAS 21,000.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2012
Aug 2013

THE AIRBAG LIGHT ON THE DASH THAT SIGNIFIES IF THE AIRBAG IS OFF OR ON IS INCONSISTENT. THE LIGHT IS SUPPOSED TO LIGHT FOR A BRIEF 7 SECOND BOOT UP PERIOD THEN EXTINGUISH, REGARDLESS IF THERE IS A PASSENGER OR NOT...WITH THE EXCEPTION OF A UNDER WEIGHT PASSENGER WITH THE SEAT BELT FASTENED. THE MOST COMMON IRREGULARITY OBSERVED IS FOR THE LIGHT TO EXTINGUISH AS EXPECTED HOWEVER WITH A PASSENGER THAT WEIGHS WELL OVER 100 LBS, THE LIGHT WILL COME ON RANDOMLY WHILE THE VEHICLE IS AT HIGH SPEED AND NOT EXTINGUISH UNTIL THE VEHICLE IS SHUT DOWN. THE FIRST DOZEN TIMES OR SO, I WOULD ASK THE PASSENGER TO MOVE THEIR WEIGHT OR WIGGLE TO ATTEMPT TO HAVE THE LIGHT GO OUT AND RE-ENGAGE THE AIRBAG BUT THIS WAS TO NO AVAIL. ONCE THE LIGHT TRIPS WHILE THE CAR IS UNDERWAY, IT WILL NOT GO OUT. ON OCCASION THE BEHAVIOR IS THAT THE LIGHT STAYS ON AFTER THE BOOT PERIOD AND EVEN WHEN A PASSENGER SITS AND BUCKLES UP, THE LIGHT STAYS LIT. AGAIN, EVERY INDICATION IS THAT THERE IS NO AIRBAG DURING THIS PERIOD. I TOOK THE CAR TO A NISSAN DEALER ON AUGUST 27TH AND THEY SAID THEY COULD NOT FIND ANY "CODES" AND ALTHOUGH THEY COULD NOT GUARANTEE ME THE AIRBAG SYSTEM WAS ENGAGING PROPERLY, THEY COULD NOT DO ANY MORE THEN RESET THE SYSTEM UNTIL NISSAN CORP WAS CONTACTED AND OFFERED A TECH TO LOOK INTO THE VEHICLE VIN RECORD AND INVESTIGATE. I CONTACTED NISSAN AND RECEIVED A CASE NUMBER (119977748)ON 8/28 VIA PHONE. NISSAN CONTACTED ME ON 8/29 TO ADVISE THAT THE WOULD INVESTIGATE AND CONTACT ME IN EARLY SEPTEMBER AS TO THEIR FINDINGS. I AM ALSO ATTEMPTING TO DETERMINE IF THERE HAS BEEN ANY FOLLOW UP LETTER TO THE NISSAN CORP LETTER 13V-069 DATED 2/28 SENT TO THE NHTSA, RECALL MANAGEMENT DIVISION INDICATING THAT NISSAN INTENDED TO HAVE A RECALL FOR A SIMILAR PROBLEM. *TT

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2013
Aug 2013

THE PASSENGER SIDE AIR BAG LIGHT CAME ON AS I WAS A PASSENGER IN THE FRONT SEAT OF THE ALTIMA. THEREFORE, THE AIR BAG TURNED OFF WHICH IS A SAFETY ISSUE. I AM A 5'7" ADULT FEMALE WEIGHING AROUND 140 LBS. I CONTACTED NISSAN CORPORATE OFFICES TODAY AND THEY SAID THERE IS NO RECALL ON THIS PROBLEM FOR THIS VEHICLE. HOWEVER, I NOTICED ONLINE THAT THERE HAVE BEEN NUMEROUS RECALLS FOR THIS PROBLEM ON OTHER NISSAN ALTIMA'S, SO WHY NOT THIS ONE? IS THIS AN ONGOING ISSUE THAT HAS NOT BEEN CORRECTED? I WILL ALSO BE SENDING A COMPLAINT REGARDING OUR 2008 ALTIMA THAT HAS THE SAME PROBLEM. THIS PROBLEM HAS NOT BEEN FIXED ON THIS 2008 VEHICLE, EITHER. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Aug 2013
Aug 2013

2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE PASSENGER SEAT AIR BAG WARNING LIGHT. *SMD THE CONSUMER STATED THE PASSENGER SEAT AIR BAG LIGHT HAS BEEN ON CONTINUOUSLY. AFTER DOING SOME RESEARCH, HE FOUND IT WAS CAUSED BY THE FAILURE OF THE SENSOR IN THE SEAT THAT DETERMINED WHETHER THE SEAT WAS OCCUPIED BY AN ADULT OR A CHILD. THE CONSUMER INSTALLED SPACERS BETWEEN THE PASSENGER SEAT RAILS AND THE SEAT IN ORDER TO RAISE THE SEAT BY ONE INCH. THE NISSAN DEALERSHIP INFORMED THE CONSUMER THAT ALTERING THE VEHICLE VOIDED THE WARRANTY COVERING THE FAULTY SENSOR. THE CONSUMER BELIEVED THE CHANGES HE MADE RESULTED IN THE PASSENGER SEAT STILL BEING MORE FIRMLY ANCHORED TO THE FLOOR PAN OF THE VEHICLE THAN THE POWER SEAT THAT SAT BESIDE IT. AS FAR AS THE SENSOR WAS CONCERNED, IT COULD NOT TELL THE DIFFERENCE BETWEEN THE SEATS ORIGINAL CONFIGURATION AND THE ALTERATIONS THAT HE MADE. THE CONSUMER ASKED THE SERVICE MANAGER IF HE RESTORED THE SEAT TO ITS ORIGINAL CONFIGURATION, WOULD IT BE CONSIDERED UN-ALTERED; HE SAID NO. THE VERY FACT THAT HE REMOVED THE SEAT CONSTITUTED ALTERING IT.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Aug 2013

WELL I HAVE DROPPED MY CAR OFF FOR THE 5TH TIME FOR THIS SAME ISSUE, THIS TIME THEY TOLD ME THEY REPLACED THE PASSENGER SENSOR, BUT COULD NOT GET IT TO RESET, SO THEY HAD TO ORDER ANOTHER SENSOR AND MY CAR SAT FOR 3 EXTRA DAYS BUT THEY INSTALLED THEM AND I RECEIVED MY VEHICLE BACK ON JULY 5TH AND ON JULY 6TH THE LIGHT SHOWING MY PASSENGER AIRBAG IS OFF WAS ON WHILE AN ADULT IS SITTING IN THE SEAT. IHAVE TRIED TO HAVE NISSAN PURCHASE THE CAR BACK BUT LL THEY TELL ME IS THAT THEY DO NOT INTERPRET THAT MY CAR FALLS UNDER THE LEMON LAW BUT IN MY STATE IT IS IF I HAVE A PROBLEM REPAIRED 3 OR MORE TIMES AND THE PROBLEM IS STILL OCCURRING, OR A SAFETY ISSUE BEING REPAIRED ONCE AND IT IS STILL OCCURRING THEN IT WILL FALL UNDER IT, SO NOW I HAVE TO GO AND SPEND MORE TIME AND MONEY ON A LAWYER. THIS IS A SERIOUS PROBLEM. IT IS ALSO OCCURRING IN THE NEW ROGUES. I HAVE HAD 2 SEPARATE ROGUE LOANER CARS AND THEY BOTH TOO HAVE THE PASSENGER AIRBAG TURN OFF WHILE AN ADULT IS SITTING IN THE SEAT. I HAVE VIDEOS OF ALL THREE VEHICLES. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2013
Aug 2013

THE AIRBAG SENSOR FOR THE FRONT PASSENGER SEAT DOES NOT WORK PROPERLY. ON MULTIPLE OCCASIONS, WHEN A 120-130 LB FEMALE IS SITTING IN THE PASSENGER SEAT, THE DETECTION SYSTEM AND WARNING LIGHT SUGGEST THE AIR BAG HAS BEEN SHUT OFF. THERE IS A RECALL FOR NISSAN ALTIMAS OF MY MODEL YEAR, BUT NOT MY VEHICLE. THIS IS CLEARLY A SAFETY ISSUE BUT I DON'T KNOW WHY MY VEHICLE IS NOT PART OF THE RECALL. WHEN I TEST-DROVE THE VEHICLE IN JANUARY, THE SALESMAN (~130 LB) WAS SITTING IN THE PASSENGER SEAT AND JOKED THAT HE OFTEN TRIGGERED THE AIRBAG SHUT-OFF BECAUSE HE DIDN'T WEIGH ENOUGH. BUT I ASSUME THE WEIGHT MAXIMUM FOR SHUT-OFF HAS TO BE AROUND 70 POUNDS. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2013
Jul 2013

SINCE PURCHASING THE CAR, THE AIR BAG LIGHT REMAINED ON AFTER STARTING APPROX. 12 TIMES IN 8 MONTHS. TO SHUT THE WARNING LIGHT OFF I HAD TO SHUT CAR OFF & RESTART TO CORRECT. DEALER FIRST SAID DUE TO WAY WIFE WAS SITTING, NEXT TIME THEY MENTIONED TSB BULLETIN, 3RD TIME THEY MENTIONED CORRECTED TSB & REPLACED SENSORS, 4TH TIME, ENGINEER TOLD THEM ABOUT A FIX REPLACED MODULES, 5TH TIME ENGINEER SHOWED THEM FIX ON AN EARLIER CAR, 6TH TIME FIELD ENGINEER SAID W/O CONFIRMATION NOTHING CAN BE DONE. DEALER STATED THAT EACH TIME COMPUTER SHOWED NO PROBLEM. NO EXPLANATION OTHER THAN CHECK OWNER'S MANUAL AND LIGHT WILL GO ON INTERMITTENTLY. WHEN THE LIGHT STAYED ON, MY WIFE SHIFTED HER BODY AS WELL AS RAISED HER BODY AND LANDED ON SEATS, THEN GOT OUT OF CAR AND JUMPED INTO CAR -LIGHT STAYED ON UNTIL I SHUT OFF CAR AND RESTARTED. I BELIEVE THE DEALER TRIED HIS BEST AND HAS CLOSELY WORKED WITH ME. IT'S NOT THE DEALERS FAULT BUT NISSAN'S ALLOWING THIS TO HAPPEN. I CONTACTED THE NISSAN REGIONAL PEOPLE AND THEY WERE VERY NICE BUT THEY SAID THERE WAS NOTHING THAT COULD BE DONE WITHOUT CONFIRMATION. NOR WOULD PUT IN WRITING THAT THE AIRBAG WOULD WORK IF CAR WAS IN AN ACCIDENT. WHAT THEY DID SAY WAS THAT AS OF THE TIME OF THE DEALERS CHECK, THE AIRBAG WAS OPERATIONAL. I WAS ALSO REMINDED THAT THE AIRBAG WAS A SECONDARY RESTRAINT SYSTEM. GEE, I THOUGHT IT WAS AN INTEGRAL PART OF THE CAR'S SAFETY EQUIPMENT. WHEN I ASKED IF A DESIGN FLOW, I DID NOT GET AN ANSWER. WHY DOES NISSAN HAVE THIS PROBLEM AND NOT ANY OTHER MANUFACTURER? DO EARLIER NISSANS HAVE THE SAME PROBLEM? *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2012
Jul 2013

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2013
Jul 2013

PASSENGER AIRBAG SENSOR WAS OCCASIONALLY SHOWING THAT AIRBAG DEPLOYMENT WAS DEACTIVATED WHEN THERE WAS AN ADULT PASSENGER SEATED IN THAT SEAT WITH THEIR SEATBELT ON. TOOK IT INTO NISSAN DEALERSHIP THE CAR WAS PURCHASED FROM AND THEY SAID THERE WAS A RECALL ON MY VEHICLE FOR A FAULTY SENSOR, AND THEY "RESET THE SOFTWARE" FOR THIS SYSTEM UNTIL THE PART CAME IN. WENT BACK TO SAME DEALERSHIP FOR THE RECALL TO BE FIXED FOR A SECOND TIME AND THEY AGAIN "RESET THE SOFTWARE" AND THE SERVICE MANAGER STATED THAT THE MANUFACTURER SAID THEY NEED TO RESET THE SOFTWARE TWICE BEFORE REPLACING THE SENSOR. I CALLED NISSAN AND THEY STATED THIS WAS NOT TRUE, AND IT SHOULD BE REPLACED NOT SOFTWARE RESET. IF THEY ARE LYING AND CUTTING CORNERS ON REPLACING A RECALLED PART THAT PUTS SOMEBODY'S LIFE IN DANGER, THEN WHAT ELSE ARE THEY LYING ABOUT. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Jul 2013

WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT THE AIR BAG LIGHT WILL COME ON, INDICATING THE AIR BAG FOR THAT PASSENGER IS TURNED OFF AND WILL NOT ACTIVATE IN THE EVENT OF A COLLISION THAT WOULD OTHERWISE ACTIVE THE DEVICE. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Mar 2012
Jul 2013

WHILE DRIVING ON MORE THAN ONE OCCASION THE PASSENGER SIDE AIRBAG LIGHT COMES ON WHILE SOMEONE IS RIDING IN THE PASSENGER SEAT. I NOTICE THERE WAS A RECALL ISSUED FOR THE SAME PROBLEM SO I TOOK IN TO THE DEALERSHIP. THEY SAID THAT MY VEHICLE WAS NOT COVERED IN THE RECALL. THEY WERE NOT ABLE TO RECOVER ANY CODES OR ABLE TO GET THE LIGHT TO COME ON, AND WERE UNABLE TO DUPLICATE THE PROBLEM. I WAS TOLD THERE WAS NOTHING THEY COULD DO TO FIX IT. NOW I'M STUCK WITH A VEHICLE THAT HAS A KNOWN AIRBAG ISSUE THAT I CAN'T GET FIXED. I DON'T WANT SOMEONE TO BE INJURED WHILE RIDING IN MY CAR. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Jul 2013

I HAVE RECEIVED A RECALL ON MY CARS AIRBAGS. I HAVE ATTEMPTED TWICE TO TAKE MY CAR IN TO HAVE THIS RECALL TAKING CARE OF. THE FIRST TIME, THEY ( HERITAGE NISSAN IN ROME, GA) DID NOT HAVE THE PART. THAT WAS FRUSTRATING ENOUGH. NISSAN ISSUED A RECALL BUT DIDN'T HAVE THE PART TO FIX IT. TODAY I TOOK MY CAR BACK TO HERITAGE NISSAN AGAIN TODAY TO HAVE THIS RECALL FIXED. I WAS TOLD BY [XXX] "THEY DIDN'T HAVE TIME" REALLY? YOU DIDN'T HAVE TIME TO FIX A SAFETY RECALL ON MY CAR. I CALLED THE NISSAN CORPORATION AND WAS TOLD TO SIMPLY TAKE IT TO ANOTHER DEALERSHIP.I DON'T HAVE ALL DAY TO BE RUNNING AROUND TRYING TO FIND SOMEONE TO FIX MY CAR. I DID NOT BUY MY CAR AT HERITAGE NISSAN ( BET YOU CAN'T GUESS WHY) BUT IT IS CLOSER TO MY HOUSE. NISSAN RECOMMENDED PYE NISSAN IN DALTON. I WOULD HAVE TO DRIVE AN HOUR FROM THERE TO HAVE IT FIXED. THIS IS RIDICULOUS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2013
Jul 2013 Crash Injury

HEAD ON COLLISION TO DRIVERS SIDE AIRBAGS DID NOT DEPLOY. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Apr 2013
Jul 2013

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED SHE RECEIVED THE RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 13V069000 (AIR BAGS). THE MANUFACTURER STATED THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 1500. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013

Trend Over Time

Complaints by year

Quick Summary

The 2013 Nissan Altima has 371 Air Bags complaints on file. 17 crashes have been reported. Review the timeline above for detailed owner experiences.