2013 Nissan Altima Air Bags

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE FRONT PASSENGER'S SIDE AND DEACTIVATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE OCS SOFTWARE NEEDED TO BE REPLACED AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS). THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 100.

MAKING A LEFT TURN WHEN I WAS ALMOST FINISH MY TURN WHEN I WAS STRUCK BY A MOTORCYCLE. THE MOTORCYCLE STRUCK THE PASSENGER REAR DOOR OF MY VEHICLE SPINNING MY VEHICLE AROUND. CAVING IN THE DOOR THE AIRBAGS NEVER DEPLOY. MY PASSENGER LOST HIS EYE DO TO GLASS SHATTER IN HIS FACE AND EYE!!!! *TR

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE OCS WARNING LIGHT REMAINED ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

CPSC: I1490345: 2013 NISSAN ALTIMA. CONSUMER STATED THE AIR BAG LIGHT IS ON. *LN THE DEALER INFORMED THE CONSUMER, THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS RECALLED EARLIER IN THE YEAR, FOR THE SAME PROBLEM AND A SOFTWARE FIX WAS DONE. HOWEVER, THE AIR BAG LIGHT ILLUMINATED AGAIN. *JB

FRONT PASSENGER AIR BAG WARNING LIGHT STAYS ON WITH ADULT PASSENGER IN SEAT. INDICATES "AIR BAG OFF" CONTINUALLY EVEN THOUGH THERE IS AN ADULT WEIGHING MORE THAN 120 LBS. IN PASSENGER SEAT. RECALL SERVICE FOR "NTB14-027 OCS REPROGRAM" HAD BEEN PERFORMED BY NISSAN DEALER ON THIS VEHICLE ON JUNE 18, 2014. *TR

HAD RECALL FOR PASSENGER AIRBAG LIGHT PERFORMED IN JUNE. HAVE HAD MULTIPLE OCCURRENCES OF THE PASS AIRBAG LIGHT TURNING ON WITH AN OCCUPANT IN THE PASSENGER SEAT SINCE THE RECALL. THE LATEST HAPPENED YESTERDAY WITH MY WIFE SEATED IN THE PASSENGER SEAT. ITS BEGINNING TO CONCERN ME THAT IN THE EVENT OF AN ACCIDENT THE PASSENGER AIRBAG WILL NOT DEPLOY. JUDGING BY THE COMPLAINTS ON THIS ISSUE THIS IS STILL A PROBLEM THAT NISSAN HASN'T BEEN ABLE TO FIX. NHTSA NEEDS TO REOPEN AN INVESTIGATION FOR THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG SENSOR ON THE FRONT DRIVERS SIDE MALFUNCTIONED AND FAILED TO ILLUMINATE WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE AIR BAG SENSOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.

THIS IS THE 4TH TIME I HAVE HAD THE DEALER LOOK AT THE INCONSISTENT AIRBAG LIGHT ON THE PASSENGER SIDE COME ON AND COME OFF. THEY HAVE CHANGED SENSORS AND TODAY TOLD ME THAT IF I SIT ON THE EDGE OF ONE SIDE OF THE SEAT THE SENSOR LIGHT WILL COME ON AND THE AIRBAG WILL NOT BE ENGAGED. SOMETIMES IT LASTS A MINUTE (S) AND THIS WEEK IT LASTED 50 MINUTES WITH LIGHT ON GOING ON INTERSTATE 95. COMING HOME THE LIGHT NEVER CAME ON. THE NISSAN ALTIMA 2013 HAS MANY COMPLAINTS AND THE DEALERSHIP SERVICE PERSON TOLD ME THE ABOVE FACTS WERE NORMAL AND HIS DOES IT ALSO AND HE HAS A 2012. SO...........I GUESS HE DOES NOT MIND DRIVING AROUND KNOWING THAT HIS LIFE IS IN JEOPARDY WITH THE LIGHT ON - HOWEVER, I DO BUT FEEL THE DEALERSHIP HAS NO CLUE ON HOW TO SOLVE THIS EVEN THOUGH MANY COMPLAINTS HAVE BEEN LODGED. I AM WAITING FOR A REPLY FROM NHTSA AND THEN WILL JUMP OVER THE DEALERSHIP AND GO TO THE REGIONAL DIVISION OF NISSAN TO SPEAK TO A SUPERVISOR. * PLEASE NOTE: THE TECH I TALKED TODAY DID NOT INDICATE ON THE PRINTOUT MY TOTAL PROBLEM JUST THAT A SENSOR WAS REPLACED. *TR

MY PASSENGER AIR BAG LIGHT KEEPS LIGHTING UP STATING THAT IT IS "OFF". I DRIVE MY 72 YR OLD MOTHER AROUND WHO WEIGHS 152 LBS. MY ISSUE BESIDES THE FACT IF WE GET INTO AN ACCIDENT SHE IS NOT PROTECTED BUT SHE HAS A HEART DEFIBULATOR. THIS NEEDS TO BE FIXED. NO ONE IS DOING ANYTHING ABOUT THIS. ARE THEY WAITING TO BE JUST LIKE GMC? *TR

WHENEVER MY WIFE SITS IN THE PASSENGER SEAT UP FRONT THE "AIR BAG OFF" INDICATOR LIGHTS UP. SHE WEIGHS APPROXIMATELY 105 POUNDS. I HAVE CONTACTED NISSAN DEALERS, NISSAN REGIONAL REPRESENTATIVE AND NISSAN USA IN FRANKLIN, TN ABOUT THE PROBLEM OF NOT HAVING AIR BAG PROTECTION FOR MY WIFE WHEN I AM DRIVING AND THEY ALL SAY THE VEHICLE IS PERFORMING AS DESIGNED. I BELIEVE THIS IS A SAFETY HAZARD AND NISSAN HAS NO FIX FOR IT. MY COMPLAINTS TO THEM FALL ON DEAF EARS. THE DEALER HAS STATED THAT THEY HAVE SEEN THIS BEFORE IN OTHER NISSAN VEHICLES AND IT IS A LIGHTWEIGHT PERSON PROBLEM. IT SEEMS TO ME THAT JUST BECAUSE MY WIFE IS SMALL THAT DOES NOT ELIMINATE HER FROM THE NEED FOR PROTECTION. WHAT ABOUT OTHER SMALL PEOPLE? I BELIEVE NISSAN IS AVOIDING A RECALL AT THE EXPENSE OF PEOPLE LIKE US. CAN THE NHTSA DO SOMETHING ABOUT THIS PROBLEM? FOR YOUR INFORMATION, MY COMPLAINT TO NISSAN IS CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE PARKED, THE FRONT PASSENGER SIDE AIR BAG ON LIGHT FAILED TO ILLUMINATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.

TL * THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE AIR BAG SAFETY FEATURES ON THE VEHICLE WERE DISABLED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE BECAUSE AN ERROR CODE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL * THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE FLOOR MAT SENSOR NEEDED TO BE REPROGRAMMED. WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SENSOR FAILED TO ILLUMINATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. JCC

THE ORANGE PASSENGER AIR BAG LIGHT (UNDERNEATH HAZARD LIGHTS BUTTON) COMES ON WHEN A FULL-GROWN ADULT (150 LBS) IS SEATED IN THE PASSENGER SEAT. THIS MEANS THAT THE AIRBAG WOULD NOT DEPLOY IF I CRASH WITH THEM IN THE PASSENGER SEAT, WHICH MAKES ME VERY NERVOUS ABOUT SAFETY. IT DOES NOT HAPPEN EVERY SINGLE TIME, BUT ABOUT 75% OF THE TIME A FULL-GROWN ADULT IS SEATED IN THE PASSENGER SEAT. I'VE TAKEN IT TO NISSAN DEALERS, AND THEY HAVE NOT BEEN ABLE TO FIX IT. *TR

I HAVE HAD THE 2013 NISSAN ALTIMA IN FOR SERVICE 5 TIMES FOR THE OCCUPANCY SENSOR IN THE FRONT PASSENGER SEAT. THE AIR BAG IS OFF PER THE LIGHTED INDICATOR ON OCCASION WHEN A PASSENGER RIDES IN THE FRONT PASSENGER SEAT. I HAVE CONTACTED NHTSA FOR THE SPECS ON THE SENSOR. NISSAN SUBMITS THESE SPECS TO THE NHTSA FOR COMPLIANCE REGULATIONS. THE SPECS STATE THAT THE PASSENGER MUST BE OVER 108 POUNDS FOR THE AIR BAG TO BE ACTIVATED. IN THE CASE OF ALL THE FRONT RIDING PASSENGERS IN MY 2013 NISSAN ALTIMA, THIS REQUIREMENT WAS WELL EXCEEDED (150+ LBS). PLEASE REVIEW THE FOLLOW LINK FOR FACTS. HTTP://WWW.ECFR.GOV/CGIBIN/TEXTIDXC=ECFR&SID=4E1F9E91060EA3F99991E14608A174C1&RGN=DIV8&VIEW=TEXT&NODE=49:6.1.2.3.37.2.7.43&IDNO=49 **PLEASE NOTE THAT A 5TH PERCENTILE HUMAN FEMALE WEIGHS ABOUT 102 LBS AND A 5TH PERCENTILE FEMALE TEST DUMMIE WEIGHS 108 LBS. I AM NOT CONFIDENT THAT OUR LOCAL DEALERSHIP CAN OR WILL REPAIR THE VEHICLE AFTER 5 ATTEMPS (3 SENSORS AND 2 SENSORS "RESETS"). I HAVE OPENED A CASE WITH NISSAN AND WILL BE SUBMITTING THE LEMON LAW DOCUMENTATION. I AM SEEKING FULL REPLACEMENT OF THE VEHICLE WITH A NEW 2013/2014 NISSAN ALTIMA OR FULL AMOUNT PAID (CAR, DOWN PAYMENT, TRADE IN, TAX, TAG AND TILE). *TR

MY PASSENGER AIR BAG LIGHT INDICATING THAT THE AIR BAGS ARE OFF KEEPS COMING ON. I WENT TO HAVE IT FIXED WHEN THE FIRST RECALL CAME OUT BUT IT IS STILL COMING ON SAYING MY AIR BAGS ARE OFF. *TR

I TOOK MY CAR TO THE NISSAN DEALER NEAR MY HOME FOR THE SAFETY RECALL ON THE FRONT PASSENGER AIR BAG NOT WORKING PROPERLY. THEY PERFORMED THE SOFTWARE "FIX" WHICH WAS ISSUED BY NISSAN. APPROX. A WEEK FOLLOWING THIS "FIX" MY 155 POUND SON WAS RIDING IN THE FRONT SEAT AND ONCE AGAIN THE LIGHT ILLUMINATED STATING THE PASSENGER AIR BAG WAS OFF EVEN THOUGH MY SON WHO IS 6 FEET TALL AND WELL OVER 100 POUNDS WAS CLEARLY SITTING IN THE SEAT. I HAVE NOT REPORTED THIS TO THE DEALER BECAUSE I ALREADY KNOW THEY HAVE DONE ALL THEY CAN. THIS IS HOWEVER VERY BOTHERSOME TO ME AS I HEAR THIS "FIX" IN FACT FIXED NOTHING AT ALL FOR MANY PEOPLE. I HAVE 2 TEENAGERS AND AN 8 YEAR OLD AND WOULD APPRECIATE BEING ABLE TO SAFELY TRANSPORT MY FAMILY IN MY BRAND NEW CAR. THIS IS MY 2ND NISSAN ALTIMA, I THOUGHT I WAS BUYING SOMETHING SAFE AND RELIABLE FOR MY FAMILY. *TR

MY 18 YEAR OLD SON, WEIGHING APROX. 135 LBS, 5'11", SITTING IN THE PASSENGER SEAT WITH HIS FEET ON THE EDGE OF THE SEAT. I SEE THE AIR BAG INDICATOR LIGHT GO ON. (INDICATING THAT THE AIR BAG IS TURNED OFF.) THIS HAS HAPPENED AT LEAST 5 TIMES. AFTER 1ST HEARING ABOUT THE RECALL FOR THIS SAME ISSUE, I WAS EXPECTING TO RECEIVE A LETTER FROM NISSAN. DIDN'T HAPPEN. EVEN THOUGH MY CAR IS EXHIBITING THE SAME DEFECT THAT HAS BEEN RECALLED, I HAVE BEEN TOLD THAT THERE IS NOT AN ISSUE... *TR

BROUGHT MY CAR IN WHEN I RECEIVED THE RECALL NOTICE FROM NISSAN THAT THE PASSENGER SIDE AIR BAG HAD AN ISSUE DUE TO A SOFTWARE GLITCH. AFTER BRINGING THE CAR IN AND HAVING THE SOFTWARE UPDATED, A FEW DAYS LATER, THE LIGHT AGAIN CAME ON WHILE THERE WAS A PASSENGER (MYSELF, ADULT FEMALE ABOUT 130 LBS) IN THE PASSENGER SIDE SEAT (MY HUSBAND WAS DRIVING AND NOTICED THE LIGHT HAD COME ON). I REPORTED IT TO THE DEALER WHERE I HAD BOUGHT THE CAR AND HAD THE RECALL REPAIR MADE, THEY TOLD ME THERE WERE SEVERAL OTHER CARS ALSO REPORTING THAT THE ERROR CONTINUED EVEN AFTER HAVING THE SOFTWARE FIX APPLIED. THEY TOLD ME I'D HAVE TO BRING THE CAR IN AND THEY WOULD TRY TO DUPLICATE THE ERROR AND POSSIBLY REPLACE A SEAT TRACK, BUT WOULD NEED TO CONFIRM WITH NISSAN ON WHETHER OR NOT THEY COULD DO THIS. I THINK IT IS RIDICULOUS THAT IF THEY KNOW THERE IS AN ISSUE AND KNOW THE FIX DID NOT FIX IT, THEY NEED TO PROCEED WITH ADDITIONAL STEPS IN ORDER TO RESOLVE THIS FAILURE IN THE SAFETY EQUIPMENT. *TR

AIR BAG LIGHT TO INDICATE AIRBAGS ARE OF COMES ON WHEN I HAVE AN ADULT PASSENGER IN THE FRONT SEAT. CAN TURN THE CAR OFF AND BACK ON AND THE LIGHT MAY STAY OFF - VERY INCONSISTENT. SAME PASSENGER RIDES IN A 2010 NISSAN ALTIMA FRONT SEAT WITH NO ISSUES. HAS HAPPENED WITH 2 DIFFERENT PASSENGERS AND NEITHER HAS HAD THIS PROBLEM IN ANY OTHER VEHICLE. BOTH ARE ADULTS WEIGHING APPROXIMATELY 100 POUNDS. TAKEN TO THE DEALER TWICE - NO RESOLUTION. DEALER SAYS WORKING AS EXPECTED. *TR

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V069000 (AIR BAGS). AFTER THE RECALL REPAIR WAS PERFORMED THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AN ENGINEER INSPECTED THE VEHICLE. THE ENGINEER RECOMMENDED REPLACING THE INTERIOR OF THE FRONT PASSENGER'S SEAT. AFTER THE VEHICLE WAS REPAIRED THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000....UPDATED 02/11/2014 *BF

SINCE I PURCHASED THIS VEHICLE IN JUNE I HAVE NOTICED THAT THE AIR BAG LIGHT WILL GO ON FOR THE PASSENGER SEAT WHEN SOMEONE OVER 100 LBS IS SITTING THERE. I TOOK IT IN TODAY AND THEY TESTED THE SENSOR AND RESET IT. THEY SAID THAT EVERYTHING WAS NORMAL AND IF IT DID IT AGAIN TO TURN OFF THE CAR AND HAVE THE PASSENGER SIT PROPERLY ON THE SEAT AND NOT HALF WAY. IT IS INTERMITTENT AND HAPPENS ONLY OCCASIONALLY. I KNOW THAT THE PASSENGERS ARE SITTING FULLY ON THE SEAT AND WORRY THAT THE AIR BAG IS NOT GOING TO WORK WHEN IT IS SUPPOSED TO. I SEE SEVERAL POSTINGS ON YOUTUBE ABOUT THIS SAME PROBLEM AND CUSTOMERS COMPLAINING THAT THEIR DEALERS CAN'T FIND THE PROBLEM AND TO BRING IT IN WHEN THE LIGHT IS ON. I ALSO NOTICED A RECALL FOR OCCUPANT SENSORS ON THIS MODEL AND WONDER IF THIS PROBLEM IS RELATED. *TR

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE AIR BAG SENSOR FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 350.

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT AIR BAG DEACTIVATED INTERMITTENTLY, EVEN WHEN THE SEAT WAS OCCUPIED. THE WARNING INDICATOR WAS ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

SUMMARY: THIS VEHICLE WAS RECALLED IN LATE MARCH 2014 TO FIX THE PROBLEM OF THE PASSENGER AIR BAG LIGHT COMING ON INTERMITTENTLY, CREATING A SAFETY PROBLEM FOR ADULTS IN THE PASSENGER SEAT. THE CAR WAS SERVICED WITH THE SOFTWARE FIX. IT FAILED TO FIX THE PROBLEM. BOTH THE DEALERSHIP, DICK SMITH NISSAN ON FERNANDINA ROAD, COLUMBIA, SC, AND NISSANUSA STATE IT CANNOT BE FIXED AND ?THERE?S NOTHING MORE THEY CAN DO.? ADULT FRONT-SEAT PASSENGERS, INCLUDING A 160-POUND MALE REMAIN UNSAFE. DETAILS: WE SAW THE PROBLEM EARLY IN THE LEASE AND ASKED THE DEALER ABOUT IT. WE WERE TOLD (1) THE ADULT PASSENGER IS IN FACT UNSAFE WHILE THE LIGHT IS ON; (2) THE PROBLEM WAS THE OWNER?S WEIGHT (110) BECAUSE SENSORS THOUGHT SHE WAS A CHILD; (3) THERE WAS NOTHING THAT COULD BE DONE BECAUSE ANALYSIS OF THE DATA FROM THE CAR?S COMPUTER DID NOT INDICATE A MALFUNCTION, AND THEY COULD NOT REPLICATE THE PROBLEM. WE RETURNED TO THE DEALER TWO MORE TIMES ABOUT THIS WITH THE SAME OUTCOME. THEN THE RECALL WAS ISSUED, AND THE CAR WAS SERVICED WITH A SOFTWARE FIX ON 5/5/14. THE PROBLEM RECURRED. AMONG OTHER EVENTS, THE LIGHT CAME ON TWICE WITH A 160-POUND MAN IN THE PASSENGER SEAT. I HAVE A PHOTO OF ONE OF THESE EVENTS TAKEN ON SATURDAY EVENING, 9/13/14. WE HAVE TRIED TO ENGAGE BOTH THE DEALER AND NISSANUSA IN DIALOGUE ABOUT FIXING OUR CAR OR GETTING ANOTHER THAT IS SAFE. THEIR RESPONSE, ECHOING ONE ANOTHER: ?THE PROBLEM CAN?T BE REPLICATED, SO IT CAN?T BE FIXED. THERE?S NOTHING WE CAN DO.? CONCLUSION: WE HAVE A CAR THAT IS UNSAFE FOR ANY ADULT IN THE FRONT PASSENGER SEAT, AND THE PROBLEM IS NOT FIXABLE, AND NOBODY WILL DO ANYTHING ABOUT IT. WE SHOULD NEITHER BE STUCK WITH A CAR ALREADY ADMITTED TO BE PERMANENTLY UNSAFE, NOR BEAR THE COST OF GETTING RID OF IT. *TR