103 complaints reported

2009 Nissan Maxima Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
103
Crashes
1
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Aug 2013

STEERING WHEEL MADE GRINDING NOISE THEN FROZE IN LOWEST POSITION. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2013
Aug 2013

PARKED AT GROCERY STORE. ON RETURN KEY NOT RECOGNIZED BY KEYLESS PUSH STARTER. AFTER 2 HOURS OF TRYING TO START ENGINE IN MINUS 15 DEGREE CELSIUS, I CALLED FOR A TOW TRUCK AND WAITED FOR ANOTHER HOUR. TOWED TO NISSAN DEALERSHIP. LEFT ON LOT AS IT WAS AFTER HOURS. NEXT MORNING NISSAN TECHNICIAN ADVISED STEERING LOCK MODULE. $605.00 TO REPLACE. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2013
Jul 2013

STEERING WHEEL STUCK ON LOWEST POSITION. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Jul 2013

AFTER VEHICLE WAS STARTED, A GRINDING NOISE WAS HEARD AND THE TILT AND TELESCOPING OF THE STEERING WHEEL BECAME INOPERABLE. THE STEERING WHEEL IS STUCK AT THE LOWEST POSITION AND THE INSTRUMENT PANEL CANNOT BE SEEN WHILE DRIVING. THIS MAKES IT UNCOMFORTABLE BECAUSE MY LEGS ARE PRESSED AGAINST THE STEERING WHEEL AND COULD BE A SAFETY ISSUE. THERE IS A SERVICE BULLETIN OUT FOR THIS, BUT DEALERSHIPS WILL NOT ADDRESS IT. THE COST IS ROUGHLY $800 TO REPAIR AND THERE ARE MULTIPLE FAILURES OF THIS PART(S) FROM WHAT I HAVE READ ON DIFFERENT FORUMS. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2012
Jul 2013

THE STEERING COLUMN LOCKED UP AND WOULD NOT START THE CAR. THE ELECTRIC LOCK FAILED TO UNLOCK SENDING ERROR MESSAGE TO THE BCM. THE CAR COMPLETELY LOCKED UP AND WOULD NOT START. THERE WAS NO WARNING THIS WOULD HAPPEN. IT IS MY UNDERSTANDING THAT NISSAN KNOWS THIS COMPONENT IS A PROBLEM AND EVEN RECALLED IT ON OTHER MODELS, BUT NOT ON THE MAXIMA. ITS AN EXTEREMELY EXPENSIVE FIX AND SHOULD BE RECALLED IF THEY KNOW IT IS A PROBLEM. I GOT STRANDED IN BITTER COLD TEMPERATURES WITH A 2 MONTH OLD BABY. THIS PART NEEDS TO BE RECALLED. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2013
May 2013

CAR IS STRANDED BECAUSE THE STEERING WHEEL LOCK IS FAULTY. LOOKED IT UP AND NISSAN HAS A FAULTY PART THAT IS IN SEVERAL CARS AND THEY ARE LETTING PEOPLE GET STRANDED AND CHARGING THEM $1200 DOLLARS TO FIX THE ISSUE. SHOULD BE A RECALL ISSUE. *TR HERE IS LOTS OF BACKGROUND HTTP://FORUMS.MAXIMA.ORG/7TH-GENERATION-MAXIMA-2009/658823-STEERING-WHEEL-LOCK-ISSUE.HTML

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Mar 2013

THE STEERING WHEEL LOCK WILL MALFUNCTION WITHOUT ANY INDICATOR RENDERING THE CAR UNABLE TO START. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2012
Feb 2013

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER SHUTTING HER VEHICLE OFF THE STEERING COLUMN WOULD NOT MOVE UP OR DOWN. THE CONTACT THEN RESTARTED THE VEHICLE AND THE STEERING COLUMN DROPPED LOWER THAN NORMAL. THE VEHICLE WAS LATER TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE STEERING COLUMN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 55,000.

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2013
Feb 2013

WENT INTO THE STORE, CAME OUT AND MY CAR WOULD NOT START. THE KEY SYMBOL KEPT SHOWING UP, STEERING COLUMN WAS IN THE LOCKED POSITION & THE BRAKES WERE LOCKED AS WELL. HAD TO GET THE CAR TOWED TO LOCAL NISSAN DEALERSHIP WHERE THEY INFORMED ME AFTER SOME DIAGNOSTIC TESTS THAT THE PROBLEM WAS THE STEERING LOCK MECHANISM. THIS IS A PART RECALLED ON THE 2009 370Z & GTR NISSAN MODELS BUT NOT FOR THE MAXIMA OR ALTIMA. THIS IS A HUGE SAFETY CONCERN & LUCKILY I WAS SOMEWHERE CLOSE TO HOME OTHERWISE MY SON & I WOULD HAVE BEEN STRANDED IN FREEZING COLD WEATHER. NISSAN TOOK THIS PART OUT OF THEIR 2010 MODELS SO IT OBVIOUSLY IS A FAULTY PART. KIND OF SHADY THAT THEY HAVE NOT RECALLED IT YET, ESPECIALLY WITH THIS BEING A HUGE SAFETY CONCERN. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Feb 2013

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR A TIRE REPAIR AND WAS INFORMED THAT THE STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 115,000.

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Jan 2013

THE STEERING WHEEL LOCK MALFUNCTIONED STRANDING MY IN A PARKING LOT WITHOUT ANY WARNING. THE AUTOMATIC LOCK MECHANISM LOCKED THE WHEEL AND DID NOT ALLOW EVEN ALLOW ME TO START THE CAR. WHEN LOOKING THIS UP THIS IS A VERY WELL KNOWN PROBLEM FOR SEVERAL DIFFERENT NISSAN MODELS. IN FACT THE EXACT SAME PART AS ALREADY BEEN RECALLED ON TWO DIFFERENT MODELS. APPARENTLY THERE HAS NOT BEEN ENOUGH COMPLAINTS ON THE MAXIMA FOR THEM TO FIND THIS AN ISSUE FORCING THEM TO ADDRESS IT LIKE THERE WERE WITH THE OTHERS. I CALLED NISSAN AND THEY AGREE THAT THE EXACT SAME PART WAS RECALLED DUE TO SAFETY CONCERNS BUT NOT ON THE 2009 MAXIMA BECAUSE THE GOVERNMENT HAS NOT MADE TO RECALL IT YET. SO I JUST GOT STUCK WITH A 1000 BILL BY THE DEALER TO FIX AN UNNECESSARY STEERING WHEEL LOCK COLUMN WHICH IS KNOWN TO BE FAULTY AND HAS BEEN RECALLED BUT NOT YET IN THIS EXACT MODEL. THIS IS OUTRAGEOUS. THIS NEEDS TO BE ADDRESSED SOON. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Jan 2013

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED A FAULTY STEERING LOCK UNIT WHICH CAUSED THE FAILURE. THE DEALER REPLACED THE STEERING LOCK UNIT. THE FAILURE MILEAGE WAS 37,600.

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2012
Dec 2012

STEERING COMPONENT - TELESCOPE AND TILT FUNCTION: 1. THE STEERING COLUMN TELESCOPING FUNCTION STOPPED WORKING AND CAN NO LONGER BE ADJUSTED LEAVING THE STEERING WHEEL IN A LOCKED POSITION. POTENTIAL FOR INJURY IF THE STEERING WHEEL CANNOT BE MOVED FAR ENOUGH AWAY FROM THE DRIVER IF THE AIR BAG DEPLOYS DURING A FRONTAL CRASH. 2. STEERING WHEEL TILT FUNCTION STOPPED WORKING AND CAN NO LONGER BE ADJUSTED LEAVING THE STEERING WHEEL IN A LOCKED POSITION. THIS ALSO POSES A POTENTIAL FOR INJURY IF THE STEERING WHEEL CANNOT BE ADJUSTED UP OR DOWN TO PROPERLY ACCOMMODATE THE DRIVER IF THE AIR BAG DEPLOYS DURING A FRONTAL CRASH. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2012
Dec 2012

THE AUTOMATIC TILT STEERING WHEEL MOTOR MADE A GRINDING NOISE THEN FAILED TO MOVE THE WHEEL. THIS MODEL HAS AN AUTOMATIC ENTRY/EXIT SYSTEM THAT MOVES THE WHEEL UP AND DOWN EVERY TIME YOU ENTER/EXIT THE VEHICLE. THE TILT MECHANISM ATTEMPTS TO LOWER THE WHEEL WHENEVER I START THE CAR. THIS HAS PUT THE STEERING WHEEL IN A POSITION THAT IS EXTREMELY LOW AND WILL NOT RAISE. THIS HAS MADE STEERING DIFFICULT AND BLOCKS THE VIEW OF THE INSTRUMENT PANEL. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2012
Dec 2012

PLEASE INVESTIGATE THE OCCURRENCE RATE OF MY COMPLAINT!!! THE AUTOMATIC TILT STEERING MOTOR BECAME INOPERABLE AND LOCKED IN THE LOWEST DOWN POSITION UPON STARTING THE IGNITION. THE CAR IS UNCOMFORTABLE TO DRIVE WHEN THE STEERING WHEEL IS IN THE LOWEST POSITION EVEN WHEN THE AUTOMATIC SEAT ADJUSTMENTS ARE SET TO THE LOWEST POSITION. I DO NOT HAVE FULL VIEW OF THE DASHBOARD INSTRUMENTS. NISSAN HAS A TSB (TECHNICAL SERVICE BULLETIN) ON THE ISSUE AND THE DEALER TELLS ME IT IS SOMETHING THEY ARE SEEING MORE AND MORE IN THE MAXIMA AND MURANO MODELS. MY MAXIMA IS JUST 29 DAYS PAST THE WARRANTY EXPIRATION DATE. NISSAN MUST RECALL VEHICLE MODEL YEAR 2009 (NISSAN MAXIMA) TO REPAIR THE TILT STEERING MOTOR AT THEIR COST. THE REPAIR COSTS TO THE CONSUMER IS OVER $600. I BELIEVE IT IS A SAFETY ISSUE AND COULD RESULT IN IMPROPER STEERING BY THE DRIVER RESULTING IN AN ACCIDENT/INJURY/DEATH. THANK YOU *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2012
Nov 2012

I BOUGHT A 2009 BRAND NEW NISSAN MAXIMA SO I WOULDN'T HAVE CAR ISSUES FOR AT LEAST 4 OR 5 YRS. 3 1/2 YEARS LATER MY STUPID CAR LEFT ME STRANDED. I WAS DROPPING OFF MOVIES (IN & OUT) MIDDLE OF THE DAY WITH ALL MY WINDOWS DOWN WHEN ALL OF A SUDDEN IT WOULDN'T START. I NOTICED A YELLOW KEY LIGHT /SYMBOL WAS ON (LEFT SIDE) AT FIRST DIDN'T WORRY CALLED AAA THEY TRIED EVERYTHING THE MANUAL SAID TO DO. WITH NO LUCK CALLED NISSAN THEY SAID IT SOUNDS LIKE ITS NOT RECOGNIZING THE KEY AND I HAD TO TOW IT OVER. NOW DEALER SAYS IT HAS A INTERNAL FAILURE IN THE STEERING LOCK ASSEMBLY NEEDS TO BE REPLACED. (FAULT CODE B2612) TOTALING $800.00 W/ LABOR. I DECLINED SERVICE AND TO TOP IT OFF MY WINDOWS ARE STUCK. (DOWN) I'M MAD/PIST/FRUSTRATED DON'T THINK ITS FAIR THAT I HAVE TO PAY $800 TO START MY CAR 3 1/2 YEAR OLD CAR. CAME HOME TO GET OTHER QUOTES AND COMPLAINTS HOPING SOMEONE ELSE CAN HELP ME. I FOUND OUT I'M NOT THE ONLY ONE WITH THIS PROBLEM THERE'S ALOT OF MAXIMA OWNERS WITH THE EXACT SAME ISSUE. MY MILEAGE WAS GETTING CLOSE TO 30,000 AND THAT'S WHEN THIS PROBLEM SEEMS TO HAPPEN. NISSAN IS ELIMINATING STEERING LOCK 2010 MODELS. IM VERY DISAPPOINTED WITH NISSAN THINKING OF TRADING IN CAR DON'T WANT TO DEAL WITH THESE KIND OF ISSUES AGAIN. SOMEONE PLEASE HELP!! NOT FAIR!! *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Nov 2012
Oct 2012

TL*THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STARTED THE IGNITION, AND NOTICED THAT THE AUTOMATIC TILT STEERING WHEEL LOCKED IN THE LOWEST DOWNWARD POSITION AND WOULD NOT MANEUVER OUT OF THE ADJUSTED SETTING AFTER SEVERAL ATTEMPTS. THE STEERING WHEEL MALFUNCTION CAUSED DIFFICULTY WHENEVER DRIVING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE STEERING WHEEL TILT MOTOR. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2012
Oct 2012

POWER TILT STARTED MOVING AND GRINDING ON IT OWN AND STOPPED WHEN THE GEARS STRIPPED OUT IN THE DOWN POSITION. THE TILT MOTOR HAS FAILED. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Aug 2012
Sep 2012

THE VEHICLE WOULDN'T START. 3 DAYS LATER WE FOUND OUT THAT THE VEHICLE IS NOT STARTING BECAUSE OF THE STEERING LOCK CONTROL UNIT. DEALER CONTINUES TO ARGUE THAT THIS PART IS NOT COVERED UNDER THE WARRANTY. BASED UPON INFORMATION FOUND ON THE INTERNET THIS IS A FREQUENT ISSUE WITH THE NISSAN MURANO, ALTIMA, AND MAXIMA. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2012
Aug 2012

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE PARKED, THE CONTACT ATTEMPTED TO ADJUST THE STEERING WHEEL AND WAS UNABLE TO BECAUSE THE STEERING COLUMN REMAINED LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE MOTORS IN THE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2012
Aug 2012

WE NOTICED A STRANGE NOISE WHEN WE STARTED OUR 2009 NISSAN MAXIMA AND REALIZED IT WAS THE STEERING COLUMN MAKING THE NOISE AND THAT IT WAS HAVING TROUBLE GOING UP AND DOWN. IT WOULD JUST KEEP TRYING TO MOVE UNTIL YOU HIT THE BUTTON ON THE SIDE OF THE STEERING COLUMN. (THE BUTTON WHERE YOU ADJUST HOW YOU WANT YOUR STEERING WHEEL.) WITHIN THAT DAY, THE STEERING COLUMN TILT QUIT WORKING. WHEN WE BROUGHT IT IN TO THE DEALERSHIP WE WERE TOLD THAT THE STEERING WHEEL TILT MOTOR NEEDED TO BE REPLACED. I WAS TOLD THAT THERE ARE NO RECALLS ISSUED ON THIS AND WE ARE OUT OF WARRANTY. THE DEALERSHIP SAID THE ONLY THING WE CAN DO IS CALL NISSAN AND SEE IF THEY WILL PAY OR SPLIT THE COST OF THIS REPAIR AS I POINTED OUT THAT THERE SEEMS TO BE NUMEROUS OCCURRENCES OF THIS TYPE OF STEERING COLUMN FAILURE. AT THIS POINT I HAVE CALLED NISSAN AND HAVE BEEN ISSUED A CASE NUMBER. WE HAVE PAID FOR THE REPAIRS BUT ARE HOPEFUL THAT NISSAN ACCEPT AT LEAST PARTIAL RESPONSIBILITY AND REFUND US SOME OF THE REPAIRS... *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Aug 2012
Jul 2012

AFTER STARTING MY CAR I HEARD A LOUD GRINDING/WHINING NOISE COMING FROM THE STEERING WHEEL. THE AUTOMATIC TILT/TELESCOPIC STEERING WHEEL WAS STUCK IN THE UP POSITION AND FAILED TO LOWER TO THE MEMORY SET POSITION. THE LOUD AND DISTRACTING NOISE WOULD HAPPEN EVERY TIME I STARTED THE CAR AND ONLY STOPPED AFTER MANUALLY TRYING TO ADJUST THE STEERING WHEEL, WHICH DID NOT WORK. THE STEERING WHEEL IS STUCK IN A POSITION THAT SO THAT I CANNOT SEE THE GAUGES OR SPEEDOMETER PROPERLY WHICH IS DANGEROUS WHEN DRIVING. AFTER DOING SOME RESEARCH I HAVE FOUND THIS TO BE A COMMON PROBLEM AND NISSAN SHOULD ISSUE A RECALL TO FIX THIS DANGEROUS DEFECT. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2012
Jul 2012

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THE STEERING WHEEL WAS IN A LOCKED POSITION AND WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE GEAR BOX MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 47,000.

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2012
Jun 2012

STEERING WHEEL TILT MOTOR GRINDS AND REMAINS IN THE DOWN POSITION. UNDERSTAND SPECIAL BULLETIN NTB09-094 IS POSTED. THE CAR IS PRECARIOUSLY CHALLENGING TO DRIVE WITH THE STEERING WHEEL IN THIS POSITION WHICH ALSO MAKES IT DANGEROUS TO SEE THE DASHBOARD WITH THE WHEEL IN THE WAY. TOO MANY COMPLAINS ON THIS PROBLEM. NISSAN SHOULD ISSUE A RECALL ON THE TELESCOPIC MOTORS IN THIS CAR ASAP. *TR

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2012
Jun 2012

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE STEERING COLUMN FAILED, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE TELESCOPIC MOTOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED LITTLE ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 33,000.

Type: Vehicle, Vehicle: 2009 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2012

Trend Over Time

Complaints by year

Quick Summary

The 2009 Nissan Maxima has 103 Steering complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.