2013 Chevrolet Impala ELECTRONIC STABILITY CONTROL (ESC)
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
BOUGHT MY 2013 CHEVY IMPALA USED WITH A LITTLE OVER 40 THOUSAND MILES, AND WITHIN A WEEK THE ABS LIGHT AND TRACTION CONTROL LIGHT COME ON WHEN MAKING A LEFT HAND TURN FROM A COMPLETE STOP/STATIONARY POSITION. DOES IT NOW DAILY ON A REGULAR BASIS AND ALSO MAKES A GRINDING NOISE WHEN ACCELERATING FROM A COMPLETE STOP MAKING LEFT HAND TURNS. ALSO CAUSES THE CAR TO STALL UNTIL I RELEASE THE GAS AND HAS BEEN EXTREMELY DANGEROUS WHEN TRYING TO MAKE LEFT TURNS WITH TRAFFIC COMING THE OPPOSITE DIRECTION. IT HAS ALSO MADE THE GRINDING NOISE AND THE DASH LIGHTS UP WHEN BACKING OUT OF THE DRIVEWAY.I HAVE TAKEN IT TO THE DEALERSHIP AND IT WAS KEPT FOR A DAY BUT THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. SEEMS TO BE WHAT I KEEP READING FROM EVERYONE ELSE'S COMPLAINT SO EITHER WERE ALL CRAZY OR CHEVY DOESN'T WANT TO DEAL WITH IT UNTIL SOMEONE DIES FROM THIS ISSUE. I HAVE TO DRIVE THIS CAR DAILY AND I DO NOT FEEL SAFE TO DRIVE IT.THIS ISSUE HAS ALWAYS BEEN CAUSED WHEN DRIVING ON RESIDENTIAL AND CITY STREETS NEVER ON THE HIGHWAY SO FAR THANK GOD. HAVE ONLY HAD PROBLEMS WHEN HAVING TO TURN ONTO THE HIGHWAY ON RAMP BUT DOES NOT DO IT ON THE ACTUAL HIGHWAY. AS OF NOW THIS PROBLEM IS UNKNOWN TO ME AND "APPARENTLY" TO GM AS WELL.
UPON TURNING LEFT AT AN INTERSECTION, THE VEHICAL HESITATES AND MAKES A GRINDING NOISE IN THE FRONT END. THIS HAS AT TIMES, COME TO A NEAR ACCIDENT OF BEING REAR ENDED.
FOR THE PAST 2 MONTHS MY CAR IS HAVING MAJOR TROUBLE. IT STARTED WITH ME HEARING A GRINDING NOISE WHEN I MADE LEFT TURNS. THIS HAS NOW DEVELOPED TO MAKING A NOISE WHEN I MAKE LEFT TURNS TO MAKING IT WHEN I AM BACKING OUT, AND OCCASIONALLY STALLING WHEN PULLING OFF FROM A RED LIGHT. THIS HAS PUT ME IN SOME DANGEROUS SITUATIONS. ABOUT A MONTH AGO 2 LIGHT AND 2 MESSAGES CAME UP ON MY DASH. THEY WERE SERVICE STABILITRAK AND SERVICE BRAKE ASSIST. MY BRAKE LIGHT AND MY TRACTION LIGHT ARE ALSO ON. I TOOK MY CAR INTO THE DEALERSHIP AND THEY SAID MY HUB NEEDED TO BE REPLACED. I HAD THE PART REPLACED AND I AM STILL HAVING THE SAME PROBLEM. NOONE SEEMS TO KNOW WHAT THE ISSUE IS.
WHILE DRVING AT ANY SPEED THE STABILITY CONTROL SYSTEM ACTIVATED RESULTING IN REDUCED POWER, LEFT SIDE NOISE FROM WHEEL AND RUMBLING IN THE BRAKE PEDAL. TOOK IT TO MY LOCAL CHEVY SHOP AND PAID OVER 500 DOLLARS TO REPLACE "GYRO". COUPLE OF WEEKS LATER HAD THE SAME PROBLEM. RETURNED TO THE DEALERSHIP AND WAS TOLD THAT MY ALTERNATOR WAS BAD. HAD IT CHECKED OUT AND THE ALTERNATOR HAS NO PROBLEMS OR CODES WHEN IT WAS CHECKED. THE ONLY CODES THAT SHOWS POINT TO THE STABILITY CONTROL SYSTEM!!!. FUSTRATED WITH CHEVY DO TO LACK OF CONCERN. CONSIDERING THE LEMON LAW AS A MEANS OF FIXING THE PROBLEM. THIS IS MY LAST CHEVY PRODUCT!!!!!!
12,000 MILES STABILITY CONTROL , AND ABS LIGHT CAME ON SERVICE REQUIRED. LIGHT STAYS ON 5-10 MINUTES GOES OUT RANDOMLY DEALERS BAFFLED FOR THE CAUSE, DEALER SAYS UNLESS THEY CAN DUPLICATE IT, WARNING LIGHT TO COME ON THEY CAN'T SERVICE. ,I WENT FOR AN OIL CHANGE AT MIDAS THEY CHECKED IT SAID IT WAS THE WHEEL BEARING SENSOR THAT GOVERNS THAT I REPLACE THE WHEEL BEARING , OKAY FOR A WHILE NOW BACK ON AGAIN IN LESS THAN A THOUSAND MILES. STABILITY CONTROL IS VERY VALUABLE FOR CARS NOWADAYS SO THIS IS DEFINITELY A SAFETY FACTOR IF STABILITY CONTROL IS LOST. REPORTS ON THE INTERNET OF PEOPLE REPLACING ALL THE WHEEL BEARINGS ON THE FRONT HUBS AND EVERYTHING AND STILL HAVING THE SAME PROBLEM SO THIS IS NOT AN ISOLATED INCIDENT. *TR
WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL GRINDS WHICH CAUSES THE CAR TO STOP AND DRAG. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.
WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.
STABILITY CONTROL NEEDS SERVICE. ESTIMATED REPAIR 251 MILES AFTER WARRANTY EXPIRED WAS $270.00, AND BECAME $335.00. CERTIFIED LETTER SENT TO GM ON NOV 14 RECEIPT ACKNOWLEDGED BY REP SHANAY, AND VERBALLY ACKNOWLEDGED BY SAME TWO DAYS LATER WHEN SHE CALLED ME. WAITED SIX WEEKS MORE FOR WRITTEN RESPONSE & CALLED TODAY REQUESTING SAME AGAIN TO FOLLOW UP WITH NHTSA. REFUSED AND OFFERED TO SEND AN E:MAIL BUT I PREFER NOT TO PROVIDE ADDRESS DUE TO HER UNFRIENDLY MANNER. PART FAILURE 251 MILES IS ONE FOR THE RECORD BOOKS. FAILURE OCCURRED WHILE MOVING.
AFTER BACKING OUT OF A PARKING SPOT, MAKING A LEFT HAND TURN AND PULLING AWAY, THE BRAKES APPLY ON THEIR OWN, THE TRACTION CONTROL LIGHT FLASHES ON, AND A GRINDING NOISE IS HEARD. THE WEATHER AT THE TIME WAS CLEAR AND SUNNY, AND THE SURFACE OF THE PARKING LOT WAS DRY ASPHALT.
I STARTED HAVING PROBLEMS WITH MY VEHICLE BACK IN MAY OF THIS YEAR AFTER I RECEIVED A WARNING MESSAGE ABOUT THE STABILITRAK, ABS, AND TRACTION CONTROL. I WAS HEARING AND FEELING A SCRAPING NOISE ESPECIALLY WHEN I TURNED LEFT. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SPEED SENSOR AND HARNESS. I THOUGHT THAT WOULD TAKE CARE OF IT. AT THE END OF JUNE I TOOK MY CAR BACK AGAIN FOR THE SAME PROBLEM. OF COURSE THE SERVICE TECH COULD NOT DUPLICATE THE SOUND. HERE WE ARE LESS THAN 2 MONTHS LATER AND I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP ONCE AGAIN THIS MORNING. I DON'T EXPECT ANYTHING TO BE FOUND BECAUSE APPARENTLY THIS PROBLEM NEVER COMES UP AT THE DEALERSHIP AND THE TECHS CAN NEVER DUPLICATE IT. OUR TECH TOLD US THIS MORNING THAT IF THEY CAN'T FIND ANYTHING AGAIN THIS TIME, THEN I WILL MOST LIKELY HAVE TO DRIVE THE CAR WITH THE TECH TO SEE IF I CAN DUPLICATE IT. I'M HOPING THIS CAN FINALLY BE TAKEN CARE OF BUT BECAUSE MY CAR IS STILL UNDER WARRANTY, I DOUBT ANYTHING WILL COME OF IT. ONCE MY WARRANTY RUNS OUT I'M THINKING THE TECH WILL BE ABLE TO DUPLICATE IT AND CHARGE ME A LOT OF $$ TO FIX IT.
TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURN WHEN LEAVING A STOP OR A RED LIGHT OR AT ANY OTHER OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. THIS HAS OCCURRED ON FIVE DIFFERENT OCCASIONS DURING THE PAST FEW DAYS. HAS ONLY OCCURRED WHEN TURNING LEFT FROM A COMPLETE STOP. THERE SEEMS TO BE A METAL SOUND THE FOURTH TIME. HAVE TRIED TO GET IT LOOKED AT AND NO ONE SEEMS TO KNOW WHAT TO DO. VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR. ALSO DONE IT ONCE WHEN I WAS BACKING OUT FROM A PARKED POSITION.
MY STABILITY AND TRACTION CONTROL IS DEFECTIVE CAUSE THE CAR TO GO IN TRACTION MODE WHILE DRIVING. I PURCHASED THE CAR IN JULY AND HAVE BEEN HAVING THIS PROBLEM EVERY SINCE BACK AND FORTH TO THE DEALERSHIP. READ SEVERAL REPORTS WITH THIS PARTICULAR PROBLEM WITH THIS CAR. *TR
I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL ENGAGED WHEN THE VEHICLE DISPLAYED A MESSAGE FROM THE DRIVER INFORMATION CENTER ABOUT TRACTION CONTROL DISENGAGED AND STABILITRACK NEEDING SERVICE. SES LIGHT ALSO ILLUMINATED. TOOK THE VEHICLE IN FOR SERVICE AS SOON AS I COULD GET AN APPOINTMENT, BUT BY THAT TIME ALL LIGHTS HAD RETURNED TO NORMAL. DEALERSHIP WAS UNABLE TO REPLICATE PROBLEM AND NOTHING WAS DONE. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STABILITY CONTROL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
I JUST PURCHASED MY 2013 CHEVROLET IMPALA LTZ IN THE LAST 30 DAYS. HAVE DRIVEN LESS THAN 1500 MILES. WHILE HIGHWAY DRIVING, I RECEIVED A SERVICE STABILITRAK AND A SLIGHT NOISE OCCURRED WHILE DRIVING. GM CUSTOMER CARE WAS CLOSED AT THAT TIME, HOWEVER NEXT MORNING THE SERVICE WARNING WAS OFF...BUT I STILL FOLLOWED UP WITH GM. THE CUSTOMER CARE REPRESENTATIVE SAID MOST LIKELY IF THE SERVICE WARNING WENT OFF - IT WAS JUST A GLITCH. HOWEVER, I WAS ALSO ABLE TO CONFIRM AT THAT TIME THAT BECAUSE I HAVE THE BUMPER TO BUMPER WARRANTY, IT IS A COVERED ISSUE AND I COULD STILL TAKE IT IN TO BE LOOKED AT AND ANY AUTHORIZED GM DEALER. NOW JUST TO FIGURE OUT WHERE... *TT
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A TURN AT 15 MPH, THE STABILITRAK, ABS, AND THE TRACTION CONTROL ILLUMINATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL JERKED TO THE LEFT. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,600.
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Quick Summary
The 2013 Chevrolet Impala has 41 ELECTRONIC STABILITY CONTROL (ESC) complaints on file. Review the timeline above for detailed owner experiences.