57 complaints reported

2015 Ford Explorer Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
57
Crashes
4
Fires
0
Injuries
4

Complaint Timeline

Chronological view of owner reports

Jan 2025

The contact owns a 2015 Ford Explorer. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the wiring underneath the second-row seats had failed. The dealer spliced new pigtail connectors underneath the second-row seats and rerouted the harness underneath the seats, as per TSB Number: 16-0001. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 80,159.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2025
Oct 2024

The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 30 MPH, the air bag warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that the rear driver-side and passenger-side air bag retractors were inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 61,480.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2024
Aug 2024

The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle the air bag warning light had remained illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 80,000.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2024
Aug 2024

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with faulty wiring for the second-row seat air bags. The contact was informed that the wiring needed to be replaced. The contact was informed that the failure was due to a manufacturing design flaw. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,489.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2024
Jun 2024

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second-row seat wiring harness had failed and needed to be replaced. The dealer determined that the failure was related to Ford Campaign Number: 21B11. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,250.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2024
Mar 2024

The contact owns a 2015 Ford Explorer. The contact stated when the vehicle was powered on, the Air Bag warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed that wiring under the rear passenger seats needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2024
Mar 2024

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light intermittently appeared on the instrument panel while starting the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 161,645.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2023
Jul 2023

The air bag system light came on. Dealer says repair requires splicing into passive restraint system wiring to repair. To me seems unacceptable as a method of repair as the passive restraint system saves lives. As a former highway patrolman for California I see what airbags do to save lives and the fact that ford refuses to help with a passive restraint system on a vehicle I just purchased seems as if they want my family endanger. And they want me to pay for a splice wire job which puts my family at a higher risk of injury or death. Ford has had vehicle for two weeks and their rectification to the issue is splice the wires se attached email from dealership

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2023
May 2023

Airbag light on. Caused by fraying wires/bad connector under 2nd row passenger seat. Ford is aware of the incident and has made a solution at the owner’s expense.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2023
Dec 2022

Air Bag system wire harness and components continually fail resulting in inoperable airbag system. Risk of injury to driver and passengers as airbags will not deploy while SRS Error light is occuring.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2022
Sep 2022 Crash Injury

The contact owns a 2015 Ford Explorer. The contact stated that while driving at 55 MPH, she was crashed into head-on by another vehicle which sent the vehicle backward into a guardrail. The air bags did not deploy upon impact. The contact's right shoulder hit the steering wheel and her head hit the pillar on the driver's side door. The contact sought medical treatment after the accident and received an X-ray on her right shoulder; the results showed no broken bones. The other driver was transported to the hospital by ambulance for leg pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer was notified of the failure and she was given a case number; she was then referred to the NHTSA Hotline for assistance. The vehicle had yet to be destroyed or repaired. The failure mileage was approximately 157,000.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2022
Jun 2021

OUR INSTRUMENT PANEL AIRBAG LIGHT TURNED ON INTERMITTENTLY SINCE 2026. FORD WAS UNABLE TO DIAGNOSE AN ISSUE UNTIL MARCH 27, 2021. THE WARNING LIGHT HAS REMAINED ILLUMINATED WHILE IN THE REPAIR SHOP. THEY FOUND A FAULT CODE AND IT IS ATTRIBUTED TO TSB 16-0001. WE ARE NOW RESPONSIBLE FOR AN ALMOST $1,000 REPAIR BILL ($150 DIAGNOSIS CHARGE AND $800+ REPAIR). THE REPAIR IS DUE TO FAULTY WIRING CONNECTIONS. OUR AIRBAGS ARE NOW SUPPOSEDLY INOPERABLE.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2021
May 2021

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic and was referred to an authorized dealer. The local authorized dealer was contacted and made aware of the failure. The vehicle was not yet diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2021
Mar 2021

My SRS air bag light came on intermittently and is now on all the time. A internet search showed many years of explorer also have this problem. It appears MANY owners are having this same safety problem and Ford is charging full price for repair. CLEARLY A SAFETY ISSUE WHEN AIR BAGS ARE NOT WORKING. A RECALL IS NEEDED!

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2021
Feb 2021

AIRBAG WARNING LIGHT ON 2015 EXPLORER CAME ON (HAS BEEN SOME TIME). TOOK TO DEALER SEVERAL YEARS AGO AND WAS TOLD IT WAS A KNOWN ISSUE, WOULD REQUIRE TRACING DOWN WIRING COSTING THOUSANDS OF DOLLARS AND WAS NOT WORTH US DOING. I DON'T UNDERSTAND HOW A DEALER (FORD) CAN DISMISS THIS SAFETY ISSUE

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2019
Dec 2020

AIR BAG LIGHT CAME ON ON THE DISPLAY. TOOK IT IN FOR DIAGNOSTICS AND IT WAS DETERMINED TO BE A WIRE HARNESS THAT NEEDS REPLACING, UNTIL ALMOST 900 DOLLARS IS SPENT TO HAVE THE WIRE HARNESS REPLACED ALL AIRBAGS IN THE VEHICLE ARE INACTIVE. THIS IS AN ISSUE NUMEROUS FORD EXPLORER ISSUES FACE AND IT IS PRETTY CLOSE TO BEING HELD HOSTAGE BY FORD. SEATS AND CARPETING HAVE TO BE REMOVED FOR THE WIRE HARNESS TO BE ACCESSED, THIS IS A DESIGN FLAW AT BEST AS USERS CAN'T REALLY ACCESS IT SO HOW COULD THEY HARM THE SYSTEM? IT IS ABSURD THAT TO HAVE WORKING AIRBAGS IN OUR VEHICLE WE HAVE TO SPEND ANYTHING IF WE DIDN'T COMMIT ANY ERROR, NOR IS THERE ANY REAL PROTECTION IF IT WERE TO HAPPEN AGAIN. THIS IS QUITE A LARGE SAFETY CONCERN, I'VE SEEN COUNTLESS COMPLAINTS ONLINE WITH THIS ISSUE AND WAS TOLD BY THE SERVICE ADVISOR AT FORD 'WE HAVE PEOPLE COME IN FOR THIS ALL THE TIME'.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2020
Dec 2020

AIR BAG LIGHT CAME ON AROUND 58,000 MILES. GOT IT DIAGNOSED BY MAC HAIK FORD PASADENA. DEALER SAID IT WAS AN ISSUE IN THE AIRBAG WIRING HARNESS UNDER THE REAR SEATS AND FALLS UNDER TSB 16-0001. THE AIR BAGS THROUGHOUT THE CAR WILL NOT DEPLOY BECAUSE OF THIS MAJOR SAFETY ISSUE.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2020
Nov 2020

MY AIR BAG LIGHT IS ON AND WON;T GO OFF SO I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THAT THE BACK AIR BAGS WIRE WERE LOOSE AND IT WOULD COST ME $600.00 TO CONNECT THEM BACK. *TR

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2020
Oct 2020

THE AIR BAG WARNING LIGHT TURNS ON FOR NO REASON

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2020
Sep 2020

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE RODEO FORD LOCATED AT (13680 W. TEST DRIVE, GOODYEAR, AZ 85338, (623)298-3900) WHO NOTICED AND INFORMED THE CONTACT THAT THERE WAS A PINCHED WIRE UNDERNEATH THE REAR SEAT OF THE VEHICLE, WHICH WOULD CAUSE THE AIRBAG TO FAIL TO DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2020
Aug 2020

AIRBAG WARNING LIGHT TURNED IN AND WILL NOT TURN OFF. TOOK THE VEHICLE TO THE DEALER WHO STATED THE ISSUE IS A SHORTED CONNECTOR FOR THE REAR AND THAT THE AIRBAGS WOULD FAIL TO DEPLOY. THE LIGHT TURNS ON AS SOON AS THE VEHICLE IS STARTED AND NEVER TURNS OFF. THE LIGHT HAS BEEN ON FOR ABOUT THREE MONTHS BUT NO TECHNICIANS HAVE BEEN AVAILABLE TO FIND THE CAUSE.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2020
May 2020

AIR BAG LIGHT CAME ON AND WOULD NOT SHUT OFF..WENT TO DEALER ... IT WAS DEFECTIVE WIRING PLUG UNDER 2ND ROW SEAT...$1059.00 TO REPAIR. THE AIR BAG WILL NOT WORK WITHOUT IT. THIS IS A COMMON PROBLEM WITH MANY YEARS OF FORD EXPLORER. THEY SHOULD HAVE TO PAY FOR THE REPAIR. IT IS A SAFETY PROBLEM !!!! LIGHT STAYS ON WHETHER THE CAR IS MOVING OR NOT

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2020
Apr 2020

AIRBAG LIGHT STAYING ON. DEALER DIAGNOSED REAR SEAT ISSUE AND $911.00 TO REPAIR. FORD ISSUED TSB 16-0001 DUE TO IT BEING A COMMON PROBLEM. DUE TO THE HIGH COST OF REPAIR SOME CUSTOMERS DO NOT HAVE THE REPAIR COMPLETED RESULTING IN AN UNSAFE SITUATION. SINCE THIS INVOLVES AN IMPORTANT SAFETY ISSUE A MANDATORY RECALL SHOULD BE REQUIRED SO THE MANUFACTURING DEFECT CAN BE RESOLVED.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2020
Dec 2019

AIRBAG SENSOR CAME ON AT ABOUT 55,000 MILES. WENT TO DEALER AND THEY PUT ON COMPUTER; TOLD IT IS TSB 16-0001. DEALER SUGGESTED TO REPLACE THE AIRBAG HARNESS, WITH CONNECTORS REPLACED FOR $963.17, B/C WARRANTY EXPIRED AT 60,000 MILES. THIS IS A SAFETY ISSUE AS NONE OF THE AIRBAGS IN THE CAR WILL DEPLOY UNLESS I PAY FORD FOR A PART THAT HAS NO MOVING PARTS. LOOKING TO SEE IF AFTERMARKET WARRANTY WILL COVER. I SEE MULTIPLE PEOPLE WITH SAME ISSUE HAVE REPORTED THIS SO THERE SHOULD BE A RECALL SINCE IT IS A SAFETY ISSUE, POTENTIALLY FOR CHILDREN.

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2019
Dec 2019

A LIGHT ON MY INSTRUMENT CLUSTER CAME ON. IT ILLUMINATES A MAN STRAPPED IN HIS SEAT WITH A DEPLOYED AIR BAG IN FRONT OF HIM. THE LIGHT STAYS ON. ACCORDING TO ME RESEARCH, THE PROBLEM IS COMMON TO 2015 FORD EXPLORERS. THERE IS A WIRING HARNESS UNDER THE SEAT THAT HAS BEEN FRAYED BY THE MOVEMENT OF THE SEAT WHEN IT IS BEING ADJUSTED BY THE DRIVER. THE COST TO HAVE REPAIRS MADE IS ANYWHERE FROM $1000 TO $1400. I AM TOLD THAT UNTIL IT IS REPAIRED, THE AIRBAGS WILL NOT DEPLOY. THAT SEEMS TO ME LIKE AN UNNECESSARY DESIGN FLAW, AND IT CREATES A DANGEROUS CONDITION WITH THE VEHICLE. I DON'T HAVE THE MONEY TO HAVE MINE REPAIRED, SO I GUESS I'LL JUST HAVE TO BE CAREFUL AND HOPE FOR THE BEST...

Type: Vehicle, Vehicle: 2015 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2019

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Explorer has 57 Air Bags complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.