2021 Hyundai Palisade Seat Belts

Seatbelts in front and middle row do not latch right away most of the time. We have to double check the every time and push extra hard to get them to click in.

I'm just realizing this is a recall. I have not been notified by mail. My second row passenger seatbelt does not always lock. I have been getting on my children thinking it was them. Also I have not been contacted about the third row head space issue. So I'm wanting to get me complaint online

Recall for safety seat belts not repaired in a timely manner. It’s been 2.5 months, I called the first time after one month to see how much longer for the parts to come in and was basically told it is what it is, most people wait over 2 months, that was in January. It is now March and still no repairs done. Finally on an expedited list after this second phone call. Hopefully not too much longer because I don’t feel safe driving my twins in this vehicle.

Subject: Stop-Sale Violation — Hyundai Palisade Recall #25V607000 I purchased a 2025 Hyundai Palisade (VIN [XXX], from Napleton Palatine Hyundai, Illinois. The dealer completed the sale even though the vehicle was under an active stop-sale order related to Recall #25V607000 / Campaign 283 (Seat Belt Buckle). The recall remedy is not yet available, and the dealership has refused to release the vehicle after purchase. This situation leaves the consumer paying for a loan and insurance without possession of the vehicle and represents a potential stop-sale violation under 49 U.S.C. §30120(i). Please investigate this case and confirm whether the dealership violated federal recall and consumer protection requirements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2nd row captains chair seatbelts spontaneously release without pressing button. This has happenned on both sides and multiple times. The issue occurs even after driving for a bit after hearing the click and tugging on the seatbelt to confirm initial latching.

Recall notice has been issued but no resolution has been received yet. Submitting claim of failure to come to a resolution timely. This recall affects my family and use of the vehicle and our comfort.

The second row seat belt on just one of the seats has done the following: it takes multiple attempts to get it to latch, it will "click" latched and then release shortly thereafter, or it will just release for no reason after being latched for several minutes. Reading online, it appears this is happening to a lot of other Palisade users as well. It started doing this about a year ago and still continues today. It is an intermittent problem and does not do it everything you attempt to fasten the seatbelt. This is very concerning because we have kids in these seats and fear their seat belts could come unlatched during an accident.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Whenever I’m getting in my car and I’m trying to start it sometimes I will move just a little bit in my seat and my seatbelt will come out of the seatbelt assembly and then my car will automatically put on the emergency brake. This has happened on multiple occasions for my seatbelt will just pop out of the latch without me pushing on the button. This has significantly decrease my confidence that my car will keep me safe in the event of a crash.

The 2nd row, passenger side seat belt came unbuckled while we were driving. Then we started struggling to get it to click in. Now it won't close at all. I read online that this seems to be a common issue and that NHTSA started an investigation so I wanted to share my experience. I am bringing it into the dealer today.

Driver and passenger seat belt buckle unlatch by itself while driving.

The middle row outside seat belts have both not latched when trying to buckle and have come unlatched after buckling and latching. This has happened multiple times on both sides and while the vehicle is in motion. The problem has been reported to a local Hyundai service department but since no remedy has been produced yet, they have not been replaced which makes those seats unusable. This is obviously a huge safety concern to any passenger in the backseat and now have 2 less seats in our SUV. There were no indicators or warning symptoms prior to the seat belts malfunctioning. It first started around April 2024 and is still an issue currently

The 3rd row seat on the right will not latch into the seat belt buckle My child is not able to put the seat belt on No warning signs

Seat belt randomly disengages while in use. Has happened to multiple people, multiple times. Once every 500 miles or so since new, over 80,000 miles ago. Confirmed nothing has been in the way of normal seat belt operation. Has happened to both drivers seat, and second row seat on drivers side.

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving 15 MPH, the seat belt disengaged unintentionally. There were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

The contact owns a 2021 Hyundai Palisade. The contact stated while the vehicle was parked, the safety belt on the rear driver's and passenger's side seats would unintentionally unlatch. No warning light was illuminated. The vehicle remained at the place of residence. A dealer was contacted however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000. 

The seatbelt sensor kept going off even though seatbelt appears to be buckled. Dealership identified that seatbelt buckle was not operating correctly and not clicking all the way. This put my kids unknowingly at risk.

The contact owns a 2021 Hyundai Palisade. The contact stated that the second-row seat belts seized and failed to release without disconnecting the buckle, and then retracting the seat belts to be able to move the seat belts as needed. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was taken to the dealer six times. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 312.

The second row seat belts randomly unbuckle when driving even when buckled by an adult. It has happened with both a child and an adult in the seats, as well as with a car seat.

Seat belt on front passenger seat randomly comes unlatched while driving. I asked my dealership to review this in May 2024 and then again in 1/2025 as it keeps happening. The seat belt is clicked and suddenly comes loose and then the seatbelt alarms start going off. Dealership has not been able to replicate. I would say this has happened about 6 times since I started noticing it. The dealership since they can't replicate, they won't pay for it. And say no recall. I am paying for the dealership to change out the seat belt.

Seat belt latch quit working. Latch no longer connects. Internal spring and related issues found by dealer. Repair in process.

It started 4 years ago right after purchasing the vehicle. I slammed on my breaks and my child’s seatbelt unbuckled and he came flying forward and hit the back of the seat in front. I reported this to the Hyundai dealership where they reluctantly replaced my seatbelt. It has come unlatched less frequently. Now the seatbelt on the other side continues to come unlatched while driving. It happens about once every couple months, and always while driving. I am very concerned for my child’s safety and worry about having to slam on my breaks.

My second row passenger side sealtbelt unlatched itself without notice when driving on the highway at 50 miles per hour. My grandson was sitting in his booster seat when the seatbelt unlatched! It was a frightening ordeal! We were on an expeessway with limited availability to pull over. The adult passenger in the other second row seat made several attempts to secure my grandson's seat belt after it unlatched, while the car was in motion, unsuccessfully. We purchased this vehicle 2 months ago from a dealership. As soon as we got the car, both of the second row seatbelts were very hard to lock. Several attempts had to be made to get them to lock every time they were used with a child seat. The vehicle is available for inspection. The problem has not been reproduced or confirmed by a dealer or independent service center since this happened today. I have made an appointment with a dealer to have my seatbelt replaced in 2 weeks. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps pr messages that indicated this problem. Once again, there were symptoms of the problem because when we first got the car, we had to make several attempts for both 2nd row seatbelts to lock when used with a car seat.it was highly annoying!!! But I had no idea the seatbelt would ever unlock itself. Scary!!!!

Drivers side seatbelt doesn’t retract correctly when released. Often gets stuck and jammed in the car door. Also it doesn’t tighten enough to be effective in a crash and locks the problem is intermittent and even with an extended warranty that I paid for, Hyundai refuses to cover this and says that they can’t replicate even though I replicated this in front of the service tech and provided a video of this occurring. I have uploaded pictures of the damage the seat belt caused and it won’t let me upload the video of the problem occurring.

The Right Captain Chair seat belt come unbuckled while we're driving down the road, this happened multiple times, every time when we visit dealer, they manually check it (without passenger in seat or simulate the issue) and said no issue with seat belt buckle. There is not option to reproduce and record the situation to prove while driving, however this is life threatening to my kids if the belt unlatched from the buckle while car is on the road. Note: This happened multiple times in 2024 and three times in 2025