2011 Chevrolet Cruze Power Train

Vehicle does not shift gears, jumpy, sluggish, disengages then jerks back into gear. Hazard when trying to pickup speed to accelerate into highway traffic. Does not engage in reverse gear at times, have to turn vehicle off, wait a few minutes then turn vehicle back on for reverse gear to engage. Sometimes when vehicle is in park, vehicle will not start, have to fidget with gear and key, sometimes for several minutes before it will register in park and allow you to start the vehicle. When on highway transmission will jolt and jerk making you think you have lost your transmission on the roadway. This is a major hazard for my daughter who drives this vehicle to college. I am aware of a lift plate that can be installed to fix this problem that has existed in all 2011 Chevy Cruze s since they were manufactured. NHTSA Bulletin issued Oct. 10, 2024 NHTSA ID#11010651 Manufacture Communication #24-NA-223 Bulletin to all technicians for an alternative procedure for a lift plate that can be installed into the transmission to correct this problem. This needs to be a nationwide issued RECALL because of the endangerment people are being put in while driving these unsafe Chevy Cruze with faulty transmission issues.

The contact owns a 2011 Chevrolet Cruze. The contact stated while attempting to leave a parking lot, the gear shifter was shifted to drive but the transmission remained in reverse. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000. The VIN was not available.

The transmission failed and wouldn't go into 3rd gear. Safety of person driving was put at risk on an expressway on ramp, transmission refused to go into 3rd gear could have been rear ended as traffic was accelerating on ramp. The issue was reproduced at a transmission repair shop. Vehicle has been repaired at a transmission shop after being towed to their facility as it was undriveable. There were NO warning lights or messages prior to failure. Car seemed a little sluggish before but not really a warning at all before catastrophic failure of transmission.

Transmission locked gears and would not accelerate causing a huge safety violation when it occurred on an interstate. Vehicle was just seen by a mechanic that deemed the car safe to drive and then the car proceeded to malfunction. Vehicle has history of a slipping transmission, with no diagnosis ever found.

The contact owns a 2011 Chevrolet Cruze. The contact stated while at a stop sign and accelerating, the vehicle hesitated. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the oxygen sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 54,057. The contact noted that the failure mileage was actually 45,057 and the failure speed was intermittent. After the vehicle was left with the dealer a second time, they found that there were two cylinders with low compression. The dealer presented the contact two options to remedy the issue. The contact paid to have the engine replaced with a remanufactured one from GM. The new engine has since been reinstalled, but it is unknown why the failure happened. The contact has reached out to the manufacturer to try to get some financial help with the repair costs.

Gear shift stuck in park will not start. Has power.

ISSUE 1: CAR JERKS WHILE AT LOW SPEEDS AND SOMETIMES ACTS LIKE IT'S IN NEUTRAL, EVEN THOUGH MY GEAR IS IN DRIVE. ISSUE 2: WHEN I PUT MY CAR INTO REVERSE, THEN TO DRIVE, THE CAR ACTS LIKE IT'S IN NEUTRAL, INSTEAD OF DRIVE. THE ENGINE REVS, BUT DOESN'T MOVE, UNLESS I HAPPEN TO BE ON A HILL, AT WHICH POINT IT WILL ROLL, WITHOUT ME WANITING IT TO. IN ORDER TO GO INTO DRIVE I HAVE TO PUT ON THE BRAKE AND PUT IT INTO PARK, LET GO OF THE BRAKE, PUT THE BRAKE BACK ON THEN PUT THE GEAR BACK IN DRIVE FOR IT TO MOVE FORWARD. ISSUE 3: CAR RUNS IN GEAR 1 AND 2, BUT WILL NOT SHIFT TO ANOTHER GEAR. WHEN YOU'RE DRIVING, THE ENGINE JUST REVS, BUT YOU CAN'T GO PAST A VERY LOW SPEED. I BOUGHT THIS CAR BRAND NEW IN 2011, IT HAS 80,000 MILES. I DON'T EXPECT IT TO BE A PERFECT CAR, BUT FOR THE TRANSMISSION TO ALREADY BE OUT, ISN'T RIGHT. IT'S DANGEROUS. PLEASE DO THE RIGHT THING AND INVESTIGATE THIS CAR'S TRANSMISSION. EVERYONE IS HAVING THIS SAME ISSUE WITH THIS PARTICULAR CAR. PLEASE. I'M BEGGING.

NO 2ND OR 6ST GEAR IN TRANSMISSION

FIRST TIME THE PROBLEM OCCURRED, I HAD JUST STARTED DRIVING AND MY CAR WOULD NOT SHIFT INTO THE NEXT GEAR, LEAVING ME DOING 20 MILES PER HOUR TO A SAFE PARKING SPOT. I WAS NO LONGER ABLE TO REVERSE. CHECK ENGINE LIGHT THEN CAME ON. FUSE CHANGED FOR INDICATOR LIGHT AND TRANSMISSION FLUID CHECKED(FLUIDS FINE). CAR BEGAN WORKING WITH NO EXPLANATION. SECOND INCIDENT WAS BACKING OUT OF MY DRIVEWAY, AFTER USING THE CAR WITHOUT INCIDENT EARLIER. WENT INTO REVERSE FINE. BACKED OUT, ONLY TO DISCOVER I COULD NOT GO FORWARD INTO DRIVE. DRIVE ACTED AS IF IN PARK. REVERSE WORKED. NEUTRAL WORKED AS IF IN REVERSE. HAD TO BACK INTO A SAFE PARKING SPACE ON THE STREET INSTEAD OF PULLING BACK INTO DRIVEWAY. ALMOST RAN OVER MY SON THAT WAS GOING TO PUSH MY CAR WHILE IN NEUTRAL, DUE TO THE FACT THAT ONCE THE CAR WAS IN NEUTRAL, IT WAS STILL REVERSING.

WHEN SLOWING TO A STOP FROM 2ND GEAR, THE CAR SHIFTS HARD AND JERKS BACK WHEN SHIFTING DOWN INTO FIRST GEAR. OFTEN TIMES, WHEN ACCELERATING FROM A STOP, THE CAR DOESN'T ACTUALLY GET POWER; THE RPMS JUMP TO ABOUT 6000 AND THE CAR DOESN'T MOVE. WHILE DRIVING, IT FEELS LIKE TENSION AGAINST THE GAS PEDAL WHILE THE CAR FEELS LIKE IT'S DRAGGING BACK AND BOGGING DOWN (THE RPMS DON'T INDICATE BOGGING, BUT THAT'S WHAT IT FEELS LIKE). WHEN IT FINALLY CATCHES A GEAR, IT JERKS BACKWARDS AND ALMOST FEELS LIKE IT'S GOING TO STALL OUT.

THE TRANSMISSION IN THE CAR HAS TROUBLE SHIFTING INTO SECOND GEAR. SOMETIMES THE ENGINE WILL JUST REV UP AND WILL NOT ACTUALLY ACCELERATE.

THE CAR ONLY HAS 123K AND THE TRANSMISSION HAS GONE OUT SINCE DAY ONE THIS CAR HAS HAD ISSUES, INTAKE MANIFOLD REPLACED TWICE

WAS DRIVING UP HILL ON INTERSTATE AND LOST POWER. MADE IT TO A PARKING LOT AND DID NOT HAVE ANY REVERSE AND ONLY 1ST AND 2ND GEAR WHEN DRIVING FORWARD. DID A DIAGNOSTIC REPORT WITH ONSTAR. THEY GAVE ME CODES P0776 AND P0700. I HAD TO HAVE IT TOWED.

TRANSMISSION ISSUES IN THESE CARS AND GENERAL MOTORS ONLY MADE THEM FOR ONE YOUR KNOWINGLY THERE WAS AN ISSUE AND DON'T WANT TO RECALL THE ISSUE. THESE TRANSMISSIONS ARE SUPER EXPENSIVE DUE TO ONLY BEING MADE FOR ONE YEAR.

WHILE DRIVING, THE CAR SUDDENLY BEGAN JERKING, ACTING LIKE IT WAS LOSING POWER. AFTER TURNING OFF THE MAIN ROAD ONTO A SIDE STREET, TRIED TO ACCELERATE, BUT THE CAR ACTED LIKE IT WAS IN NEUTRAL. AFTER LETTING OFF THE ACCELERATOR, IT WENT INTO 1ST GEAR, BUT COULDN'T DRIVE FASTER THAN 15-18 MILES PER HOUR. I HAD TO HAVE IT TOWED.

DRIVING ALONG AT APPROXIMATELY 35MPH OUT AND SUDDENLY THE CAR LOST ALL ACCELERATION. IT WOULD GO IN REVERSE, BUT NOT FORWARD. NO CHECK ENGINE LIGHT. ADDED SOME AUTOMATIC TRANS. FLUID AND THAT DID NOT HELP. REMOVED THE NEGATIVE TERMINAL FROM THE BATTERY FOR A FEW MINUTES TO "RESET". THE CAR WAS THEN ABLE TO MOVE FORWARD, BUT VERY SLOW ACCELERATION IN 1ST AND 2ND GEAR. CHECK ENGINE LIGHT CAME ON, BUT I WAS UNABLE TO GET THE CODE CHECKED BECAUSE IT WAS TOO LATE IN THE EVENING. LIMPED THE CAR 20 MINUTES HOME. ONCE IN 3RD GEAR AND ABOVE, IT RAN FINE. BUT WHEN GOING FROM A DEAD STOP, IT WOULD TAKE FOREVER TO GET OUT OF 1ST AND 2ND GEAR. ADDITIONALLY, THE DASH DISPLAY NO LONGER WOULD SHOW THE DRIVE SHIFT CONTROL DISPLAY. ONLY SHOWED "D" AND NOT M1, ETC. GOT VEHICLE HOME AND IT NOW SHIFTS VERY HARD WHEN PUT IN REVERSE.

IN MAY OF THIS YEAR, AS I TRIED TO BACK OUT OF MY DRIVEWAY, MY CAR WOULD NOT MOVE IN REVERSE. THE CAR WAS RATTLING, THE RPMS WERE GOING UP, BUT THE CAR WOULD NOT GO IN GEAR. MY FAMILY PUSHED MY CAR OUT OF THE DRIVEWAY IN NEUTRAL AND I DROVE IT 2 MILES TO MY MECHANIC. DURING THAT 2 MINUTE DRIVE, THE CAR CONTINUALLY SLIPPED GEARS. FAST FORWARD TO HAVING THE CRUZE TOWED TO A TRANSMISSION SHOP (AFTER NOT HAVING HEARD FROM CHEVROLET AFTER MULTIPLE ATTEMPTS CONTACTING THEM) AND I FIND OUT THE TRANSMISSION IS COMPLETELY BROKE. THE CAR IS OUT OF WARRANTY, AND OF COURSE CHEVROLET LENT NO ASSISTANCE, SO I PAID $3,674 TO HAVE A REMANUFACTURED TRANSMISSION PUT IN WITH A 500,000 MILE WARRANTY. THE TRANSMISSION IN THE CRUZE NEVER ACTED COMPLETELY RIGHT (A COMMON COMPLAINT AMONG MANY CRUZE OWNERS)- NOT SHIFTING PROPERLY WHEN GOING UP HILLS, JERKING WHEN SHIFTING ON FLAT PAVEMENT. IT'S MIND-BLOWING THAT THERE HAVE BEEN SO MANY REPORTED ISSUES OF TRANSMISSION FAILURES IN THIS MODEL, BUT CHEVROLET HAS YET TO MAKE ANY RECALLS. IT'S NOT ONLY A FINANCIAL ISSUE, IT'S A SAFETY CONCERN. I WILL NOT BE BUYING A CHEVY AGAIN, AS THEY WERE UNWILLING TO PROVIDE ANY ASSISTANCE WHEN THIS MAJOR COMPONENT FAILED. NOT EVEN 90K MILES, SEVEN YEARS OLD, THIS SHOULDN'T EVEN BE AN ISSUE YET.

2011 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO LACK OF POWER AND ACCELERATION ISSUES. *LD THE CONSUMER STATED THE TURBO POSITION IF THE ENGINE WAS HEAVILY DAMAGED AND NEEDED TO BE REPLACED. THE BRAKELINE HAD A FLUID LEAK. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE ENGINE REPAIR. *JS

ON MY WAY TO THE BEACH I APPROACHED A STOP SIGN NEAR THE ENTRANCE OF A BUSY HIGHWAY. AFTER STOPPING I PROCEEDED TO PRESS THE GAS PEDAL AND ALL I GOT WAS ENGINE REVVING THE CAR DIDN'T MOVE AT ALL. I TRIED SHIFTING THE GEAR FROM PARK BACK TO DRIVE AND I TRIED AGAIN. THE CAR STILL DIDN'T MOVE AND I GOT REVVING AGAIN. SOMETHING WAS WRONG WITH THE TRANSMISSION CAUSING THE CAR TO SLIP INTO NEUTRAL WHILE BEING IN DRIVE. I RETURNED THE VEHICLE TO PARK AND TURNED IT OFF, AFTER WAITING A FEW SECONDS I STARTED THE CAR UP AGAIN PUT IT IN DRIVE AND I ACCELERATED FORWARD, I PULLED INTO A NEARBY PARKING LOT AND EASED MY WAY INTO A SPACE, BEFORE MAKING IT ALL THE WAY INTO THE SPACE I LOST GEAR AGAIN. I PUT THE CAR IN REVERSE AND BACKED OUT OF THE SPACE. PUT IN BACK IN DRIVE AND AGAIN DIDN'T GO FORWARD, JUST REVVING. I ULTIMATELY PARKED THE CAR AND HAD IT TOWED TO A MECHANIC. 2011 CHEVROLET CRUZE ARE MOST COMMONLY KNOWN TO HAVE TRANSMISSION PROBLEMS BUT THERE IS NO OPEN RECAL. MY CRUZE COULD HAVE SLIPPED INTO NEUTRAL WHILE I WAS ON THE MIDDLE OF THE HIGHWAY. THERE WAS NO WARNING IT WAS GONNA FAIL. NO LIGHT INDICATIONS, NO STRANGE SOUNDS COMING FROM THE CAR. I HAD THE CAR TOWED TO A NEARBY CHEVROLET DEALER TO SEE IF THEY COULD TELL ME WHAT HAPPENED. THE TRANSMISSION GUY DROVE IT AROUND THE LOT AND THEN TOLD ME HIS BEST EDUCATED GUESS ON WHAT HAPPENED IS THAT THE 3,5,R PLATE BROKEDOWN AND CLOGGED THE FILTER. THEY TOLD ME I NEED A NEW TRANSMISSION. I CONTACTED CHEVROLET AND GM TO SEE IF THEY WOULD HELP AT ALL AND THEY SAID THEY COULD NOT. I HAD THE CAR TOWED SOMEWHERE ELSE TO GET THE TRANSMISSION REBUILT FOR CHEAPER. I TIRED TO ENCOURAGE THE GM REPRESENTATIVE I SPOKE TO, TO LOOK INTO OPENING A RECAL ON THE TRANSMISSIONS OF 2011 CHEVROLET CRUZE BEING THAT IS THE MOST COMMON COMPLAINT. HOWEVER THEY COULD NOT PROVIDE ANY INFORMATION ON IF THEY WOULD OPEN A RECAL.

WHEN TAKING OFF FROM STOPPED POSITION THE CAR JERKED AND WOULD NOT SHIFT TO SECOND, WITHOUT TAPPING THE GAS PEDDLE. AFTER PULLING INTO WHERE I LIVE, I STOPPED AND TRIED TO DRIVE FORWARD BUT IT WOULD NOT MOVE ONLY IN REVERSE WOULD THE CAR MOVE. THE CAR IS IN THE SHOP NOW. STILL DON'T KNOW WHAT IS WRONG. I WILL NEVER BUY ANOTHER CHEVY CRUZE.

ON SEVERAL OCCASIONS I HAVE ALMOST HAD COLLISIONS BECAUSE MY CAR WOULD NOT ACCELERATE GOING UP A HILL THE RPM WOULD REV UP HIGH BUT IT SEEMED MY TRANSMISSION SLOWED DOWN/SLIPPING. I TOOK THE CAR TO A LOCAL GARAGE TO BE CHECKED WAS TOLD NOTHING WAS WRONG "WASTED $80 FOR NOTHING" WITH MY CAR BUT I AM STILL HAVING THE SAME ISSUES. WHEN I GO TO CLIMB ANY HILL NOW THE CAR STILL ACTS LIKE IT HAS NO POWER TO GO BUT ENGINE RPMS RUN HIGH AND FEELS LIKE TRANSMISSION IS SLIPPING AND NOT WORKING RIGHT. I CAN'T EVEN ATTEMPT TO PASS ON HIGHWAY/ROAD BECAUSE I KNOW THIS CAR DOES NOT HAVE THE POWER. THE WAY THIS CAR OPERATES IS CONCERNING TO ME AND IS UNSAFE IN MY EYES.

BOUGHT A CRUZE IN 2011 AND FULLY SERVICED IT ALL OF ITS LIFE, IT'S NOW 2018 WITH 111K MILES AND THE TRANNY BLEW.

TAMARA RECALL: I AM A FORMER GM EMPLOYEE. I PURCHASED A 2011 CHEVY CRUZE RIGHT AFTER HAVING IT A FEW MONTHS I HAD A ISSUE WITH THE TRANSMISSION. I'VE ALSO HAVE HAD TROUBLE WITH THE OIL GETTING INTO THE COOLANT RESERVOIR. WHICH HAS NOW HAPPENED THEE TIMES. THE COST IS RIDICULOUS!!!! I JUST SPENT $1050 ON THAT AND A NEW WATER PUMP JUST TO FIND OUT I'M STILL WITHOUT A CAR BECAUSE THE TRANSMISSION IS RIGHT BACK DOING THE SAME THING AGAIN. THE TRANSMISSION IS SLIPPING AND JERKING. I FEEL LIKE GM SHOULD BE PAYING ME BACK MY MONEY FOR THIS CRAP PIECE OF CAR. I TRY HARD TO TAKE CARE OF MY CAR BUT THIS IS HORRIBLE!!!! I WANT MY CAR FIXED AND I DON'T WANT TO HAVE TO PAY ANOTHER DIME. I LOSS MY JOB BECAUSE MY CAR WENT OUT ON ME. I HAS TO BORROW THE MONEY TO GET THE GASKET JOB DONE AGAIN. I'M CALLING THE DEALERSHIP IN THE MORNING AND IF THEY DON'T DO SOMETHING ABOUT THAT TRANSMISSION I AM GOING TO PUT GENERAL MOTORS ON BLAST!!!!

THE TRANSMISSION IS SLIPPING, LAGGING AND NOT ENGAGING. WHEN PUTTING THE CAR IN DRIVE IT MAY LAG BEFORE FINALLY GOING INTO GEAR. WHEN SHIFTING GEARS AUTOMATICALLY, IN MOTION, THE CAR WILL LAG BETWEEN GEARS AND WILL ABRUPTLY GO INTO GEAR AFTER A LAG CAUSING THE CAR TO JUMP.

ON DECEMBER 30, 2017 MY SON WAS DRIVING HOME,WE LIVE IN THE COUNTRY. SO HE STOPPED AT A STOP SIGN AND WHEN HE WENT TO TAKE OFF THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR. THANK GOODNESS HE WASN'T FAR FROM HOME SO WAS ABLE TO VERY SLOWLY GET HERE. THE CAR HAD 111144 MILES ON IT. THE CAR HAD BEEN INOPERABLE SINCE THAT DAY. WE HAVE REPLACED THE VALVE BODY BUT THAT DID NOT HELP. TOOK IT TO A TRANSMISSION SHOP WHERE WE WERE TOLD THE TRANSMISSION ONLY HAD REVERSE AND 3RD GEAR AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. AFTER DOING SOME ONLINE SEARCHING I DISCOVERED MANY OTHER PEOPLE WITH THE SAME ISSUE ON THIS CAR.