2011 Chevrolet Cruze Power Train

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HAD DIFFICULTY ACCELERATING AND THE RPMS INCREASED. LATER, WHEN THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE, IT FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V273000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 07/22/16*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT REACH HIGHWAY SPEED. UPDATED 07/28/16.*JB

WHEN I WAS DRIVING HOME FROM WORK I NOTICED THE CHECK ENGINE LIGHT CAME ON.THEN AFTER THAT THE TRANSMISSION SLIPPED .THIS WAS ON A CITY STREET.I MANAGED TO ROLL IT TO THE SIDE OF THE ROAD.AFTER THAT I PUT IT IN PARK THEN DRIVE AND REVERSE AND IT WOULDN'T GRAB. SO I TURNED IT OFF AND BACK ON AFTER A FEW MINUTES AND IT WAS FINE FOR THE MOMENT BUT SLIPPED ON MY TWICE AFTER THAT BUT MANAGED TO MAKE IT HOME A MILE AWAY.TOOK IT TO THE MECHANIC THE NEXT DAY,WHO TOWED IT TO TRANSMISSION SPECIALIST,WHO TELLS ME I NEED ANOTHER TRANSMISSION PUT IN

DRIVING AT 25MPH AND SLOW DOWN TO GO OVER A SPEED BUMP AROUND 5MPH WHEN TRYING TO ACCELERATE AFTER THE TRANSMISSION STARTS TO SLIP TRYING TO PICK A GEAR HAD TRANSMISSION SERVICE FLUID WAS BLACK NOT RED

WHILE DRIVING POWER REDUCTION MESSAGE FLASHED,SERVICE ESP FLASHED..POWER WAS DRASTICALLY REDUCED..HAD TO PULL OFF ROAD,SHUT OFF VEHICLE FOR SEVERAL MINUTES AND RESTART.HAS HAPPENED SEVERAL TIMES.HIGHLY DANGEROUS PROBLEM

MY 2011 CHEVY CRUZE IS NOT SHIFTING PROPERLY WHILE ACCELERATING. IT IS MOST NOTICEABLE WHILE ACCELERATING RAPIDLY ON AN ENTRANCE RAMP, IT JERKS AND DOES NOT ACCELERATE PROPERLY. IT MAKES YOU WANDER IF IT IS GOING TO STOP WORKING. I HAVE ALSO HAD A LAG IN REGULAR SHIFTING. THESE PROBLEMS WERE ADDRESSED BY MY LOCAL CHEVY THREE TIMES WHILE UNDER WARRANTY AND IT RESULTED IN REBUILDING MY TRANSMISSION. I AM NOW OUT OF WARRANTY AND HAVING THE EXACT SAME ISSUES THAT IT TOOK THEM THREE TIMES TO FIX. I HAVE HAD THIS CAR AT THE DEALER TO OFTEN SINCE PURCHASING IT. I HAVE ALSO HAD THE AIR CONDITIONER COMPRESSOR AND FAN REPLACED AND ALL RECALLS PERFORMED. I WILL NEVER BUY ANOTHER CHEVY CRUZE. I DO HAVE RECORDS OF MY REPAIRS.

I TRY TO START MY CAR AND THE CAR WILL STRUGGLE TO START OR SOMETIMES NOT TURN OVER AT ALL AND NO WARNING LIGHTS ON THE DASHBOARD POP UP. I HAD RECIEVED A RECALL NOTICE IN THE MAIL A COUPLE OF MONTHS AGO ABOUT THE POWER TRAIN. WHEN I READ UP ON IN IT SAID IT MAY MAKE THE CAR NOT RESTART. NOW IF I TURN THE IGNITION TO WHERE ALL THE LIGHTS POP UP & PUT THE CAR IN NEUTRAL, THE CAR WILL START UP EASIER FOR ME. I NO LONGER HAVE THE NOTICE AND AM WONDERING WHAT I SHOULD DO. WHEN I TYPE IN MY VIN # IT SAY IT DOESNT HAVE ANY OPEN RECALLS, YET I RECIEVED A NOTICE.

IT SLIPS OUT OF GEAR AND SHIFTS HARD TRYING TO FIND THE RIGHT GEAR

TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER REVERSING AND PUTTING THE VEHICLE INTO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

THE VEHICLE STOPPED MOVING WHILE CRUISING ON THE HIGHWAY. THE CLUTCH AND THE FLYWHEEL STOPPED WORKING RANDOMLY CAUSING THE VEHICLE TO STOP ACCELERATING. BROUGHT TO TWO SEPARATE DEALERS WHO SAY WE HAVE TO REPLACE THE PARTS. VERY CONCERNED THIS IS A FAULTY PART, NOT WORN OUT FROM THE DRIVER. *TR

WHEN TAKING OFF SOMETIMES IT LAUNCHES FINE LIKE A NORMAL CAR! BUT 40% OF THE TIME IT STALLS OUT, THAN DECIDES TO GO, WHICH HAS CAUSE ME TO ALMOST BE HIT MULTIPLE TIMES. SINCE THE FIRST TIME IT HAPPENED, ITS HAPPENING MORE OFTEN AND SHIFTING HARDER AND HARDER. IF THIS KEEPS UP IM GONNA LOSE MY TRANSMISSION WHEN I REALLY NEED IT PULLING OUT INTO TRAFFIC. I BOUGHT A CAR TO BE RELIABLE AND SAFE TO DRIVE, NOW I AM AFRAID TO PULL OUT INTO TRAFFIC BECAUSE OF THE CHANCE IT MAY NOT GO, AS IF ITS STUCK IN NEUTRAL. THE GM DIAGNOSIS WAS IT COULDN'T BE RE CREATED AND NO CODES SO ITS PERFORMING FINE! THIS IS CAUSED ME TO BE SCARED FOR MY LIFE AT TIMES AND MAKES ME VERY NERVOUS DURING DRIVING NOW. TRIED TO TALK TO GM CORP ABOUT IT AND THE SENT ME TO GM DIAGNOSIS TO KNOW WHAT'S WRONG BUT I'VE DONE THIS AND THEY SAY NOTHING IS WRONG! ANYONE IS WELCOME TO TAKE MY CAR OUT FOR A DRIVE TO EXPERIENCE THE FACT THAT IT IS NOT OPERATING RIGHT. PLEASE HELP FIGURE OUT THIS PROBLEM. FOUND MANY OTHER STORIES LIKE THIS ON OTHER CRUZE OWNERS. WE NEED TO FIGURE THIS OUT BEFORE ITS A RECALL ISSUES AND TAKES LIVES! *TR

ON FEBRUARY 17TH, 2012 I PURCHASED A 2011 CHEVROLET CRUZE FROM A LOCAL DEALERSHIP. UNBEKNOWNST TO ME BY JULY OF 2014 MY CAR WOULD BE IN TWO DIFFERENT DEALERSHIPS ON FIVE SEPARATE OCCASIONS FOR TRANSMISSION PROBLEMS. MARCH 7TH, 2013 (32,512 MILES); REPAIR: CHECKED FOR CODES, NO TRANSMISSION CODE; VEHICLE RE-PROGRAMMED WITH UPDATED SOFTWARE. SEPTEMBER 30TH, 2013 (36,623 MILES); REPAIR: TRANSMISSION REMOVED, FOUND METAL CONTAMINATING PISTONS, TCM FAILURE, TRANSMISSION REASSEMBLED. OCTOBER 17TH, 2013 (36,967 MILES); REPAIR: TECHNICIAN TEST DROVE WITH CUSTOMER, VERIFIED CONCERN. HESITATION, HARD DOWNSHIFT EXPERIENCED SHUDDER FROM STOP. COMPARED TO A STOCK VEHICLE; SAME HESITATION AND HARD DOWNSHIFT HOWEVER DOES NOT EXHIBIT ACCELERATION BUMP FROM STOP. VEHICLE REPAIR (COMPLETED 7 DAYS LATER ON OCTOBER 24TH, 2013): FAILED TCM AND VALVE BODY, VERIFIED ON TEST DRIVE. REPLACED TCM AND VALVE BODY. JANUARY 23RD, 2014 (MILEAGE UNKNOWN, WAS NOT PROVIDED WITH WORK ORDER FOR THIS VISIT); DEALERSHIP WOULD NOT CONFIRM PROBLEM AFTER DRIVING VEHICLE FOR ONLY 15 MILES. THEY WERE INFORMED THAT THE ISSUE IS RANDOM AND NOT CONSTANT. NO REPAIRS PERFORMED ON THIS VISIT. SINCE BEING TURNED AWAY BY THE ORIGINAL DEALERSHIP ON JANUARY 23RD, 2014 I RECORDED APPROXIMATELY 19 INSTANCES OF MY VEHICLE EITHER HESITATING, CHUGGING WHEN ACCELERATING, BANGING ITSELF INTO GEAR, ALMOST STALLING, AND THE VEHICLE ACTUALLY JUMPING FORWARD WHILE MY FOOT WAS ON THE BREAK AT STOP LIGHTS. IT WAS WHEN I ALMOST STALLED WITHIN A 6 WAY INTERSECTION THAT I CONTACTED ANOTHER CHEVROLET DEALERSHIP (JULY 10TH, 2014) FOR A SECOND OPINION. WITHIN TWO DAYS OF LEAVING MY VEHICLE AT THE DEALERSHIP (JULY 24TH, 2014) IT WAS CONFIRMED BY THE SERVICE MANAGER THAT IN FACT THE CAR WAS NOT DRIVING PROPERLY. THE VEHICLE IS STILL AT THE DEALERSHIP AS OF TODAY (JULY 30TH, 2014). THIS IS NOT A VEHICLE I FEEL IS SAFE OR RELIABLE.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ROLLED OUT OF PARK INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE THE VEHICLE WAS BEING INSPECTED, A MECHANIC NOTICED A LEAK IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION COOLER LINE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 44,000. UPDATED 08/11/2014*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/13/2014 *JS

WHEN ACCELERATING FROM STOPPED POSITION TRANSMISSION WILL NOT RESPOND FOR A COUPLE OF SECONDS THEN WHEN IT DOES RESPOND THE WHOLE CAR JERKS WHEN IT GOES INTO GEAR. I HAVE TAKEN IT TO THE DEALERSHIP TWO TIMES. 1ST TIME WAS TOLD THAT "THIS WAS NORMAL OPERATION FOR THIS TRANSMISSION". 2ND TIME WAS TOLD THAT "THEY COULD NOT DUPLICATE THE PROBLEM". I NOW HAVE 40000 PLUS MILES AND STILL HAVING THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN JERKING ABNORMALLY. THE FAILURE WAS RECURRING OVER A TWO YEAR SPAN. THE VEHICLE WAS TAKEN TO A DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT UPON INITIAL START UP, HE NOTICED AN ABNORMAL NOTICE IN THE REAR OF THE VEHICLE WHEN SHIFTING INTO GEAR. THE VEHICLE WAS TAKEN TO THE DEALER FIVE DIFFERENT TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE WITH THE GEAR SHIFTED IN PARK AND THE ENGINE IN OPERATION. THE CONTACT WAS STANDING ON THE PASSENGER'S SIDE OF THE VEHICLE AND WITHIN SEVERAL MOMENTS, THE VEHICLE ROLLED AWAY IN REVERSE. THE CONTACT ATTEMPTED TO RE-ENTER THE VEHICLE ON THE DRIVER'S SIDE AND THE VEHICLE BEGAN TO DRAG HER UP AGAINST A CONCRETE POLE. THE CONTACT LANDED ON THE GROUND WHERE THE FRONT DRIVER'S SIDE TIRE WAS AND THE VEHICLE THEN DROVE OVER HER LEFT FOOT. THE CONTACT'S LEFT ARM SUSTAINED A SEVERE FRACTURE TO THE RADIUS AND HUMERUS. THE CONTACT ALSO SUSTAINED NERVE DAMAGE TO THE LEFT FOOT. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE EXTERIOR BODY DAMAGES WERE REPAIRED. SOME TIME LATER, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V273000 (POWER TRAIN: AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION-PRNDL). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND THE VIN WAS UNAVAILABLE.

THE FLY WHEEL BECAME LOOSE CAUSING FRICTION AND HEAT. HEAT FROM THE FRICTION OF THE FLY WHEEL CAUSED THE CLUTCH TO MELT. *TR

I PURCHASED MY FIRST NEW CAR IN 2011 AND THE FIRST YEAR WENT GREAT THEN EVERYTHING CHANGED AFTER THAT. THE CAR WOULD IDLE A LOT HIGHER THEN IT STARTED JERKING WHEN I DECELERATED AND ACCELERATED LIKE IT HAD A HARD TIME SHIFTING INTO GEARS. TOOK IT TO THE DEALER IN KALAMAZOO AND THEY RAN A DIAGNOSTIC AND CAME BACK WITH NOTHING. THEY EVEN KEPT IT FOR 3 WEEKS AND WEREN'T ABLE TO RECREATE IT THEN AS SOON AS I GOT IT ACTED UP. THEN SHORTLY AFTER THAT THE CAR WOULDN'T SHIFT GEARS UNTIL IT REACHED ABOUT 3000 TO 3500 RPMS ALONG WITH LAG IN ACCELERATION WHEN STEPPED ON THE GAS PEDAL. THIS ONLY HAPPENS PERIODICALLY. THIS HAS BEEN SOO FRUSTRATING AND I'M DISAPPOINT IN CHEVY AT THE MOMENT AND I QUESTION ON BUYING A NEW ONE IN THE FUTURE. *TR

6/22/2013 I NOTICED TRANSMISSION LEAKING OIL. BEFORE THAT TRANSMISSION STARTED TO SLIP ON HIGHWAY AND IN TRAFFIC. I TOLD DEALER BEFORE THAT I THINK THE TRANSMISSION IS BAD. DID NOT CHANGE GEARS PROPERLY. DEALER UPDATED COMPUTER BUT TRANSMISSION STILL HAD A HARD SHIFT. CAR WILL BE TAKEN TO DEALER TO HAVE CHECKED. RIGHT NOW IT LOOKS LIKE TRANSMISSION HAS TO BE REPLACED. GM SHOULD RECALLED AND REPLACED TRANSMISSIONS. TRANSMISSIONS CAN SLIP ON HIGHWAY OR IN TRAFFIC AND COULD CAUSE AN CRASH OR BRAKE DOWN. ALSO I HERE THAT OTHER PEOPLE ARE HAVING PROBLEMS WITH THEIR CRUZE. *TR

I BOUGHT MY 2011 CHEVY CRUZE DECEMBER 31, 2011 AND HAVE HAD PROBLEMS WITH THE TRANSMISSION EVER SINCE. I TOOK A TRIP 06.2011 6 MONTHS AFTER I HAD MY CAR AND WENT TO ACCELERATE AND HAD NOTHING TOTAL TRANSMISSION GONE. THEY HAD MY CAR FOR OVER 30 DAYS AND I STILL HAVE PROBLEMS. THE TRANSMISSION IS CHOPPY AND ERRATIC. WHEN I AM STOPPED OR NEARLY STOPPED AND ACCELERATE TO GO AGAIN, THE TRANSMISSION JUST REVS AS IF IT IS IN NEUTRAL. THIS IS NOT SAFE - MAKE ME A PRIME CANDIDATE FOR A REAR-END COLLISION. WHEN TRAVELING AT CRUISING SPEED OF 50-60MPH, IT IS CHOPPY AND SHIFTING WHEN YOU WOULD NOT EXPECT IT TO SHIFT. WHEN COMING TO A FAST STOP, IT CLUNKS AND THEN LUNGES - SO FIRM PRESSURE ON THE BRAKE PEDAL IS NECESSARY NOT TO HIT THE CAR IN FRONT OF ME. I HAVE HAD THE CAR INTO THE CHEVY DEALERSHIP 5 TIMES NOW AND AM TOLD THAT SINCE THE CHEVY MECHANIC CANNOT DUPLICATE THE PROBLEMS AND THERE ARE NO LIGHTS ON THERE IS NOTHING THAT CAN BE DONE. AND IT IS CURRENTLY IN THE SHOP RIGHT NOW FOR THE ABOVE PROBLEMS FOR THE 5TH TIME. *TR

I PURCHASED MY NEW CAR IN MAY OF 2011, MY FIRST YEAR I HAD NO PROBLEMS. MY SECOND YEAR I HAVE LOST BRAKES TOOK IT TO DEALER AND THEY REPLACED MY BRAKE SWITCH. AND NOW IT IS HAVING SHIFTING ISSUES. IT REVS HIGH WHEN REMOVED FROM PARK TO DRIVE WHEN YOU LEFT OFF THE BREAK IT JERKS HARD THROWING YOU BACK INTO THE SEAT. IT ALSO LOSES POWER. IF IM STOPPED AND TRY TO PULL OUT IT DOES NOT WANT TO GO. IT HESITATES THEN IT WILL TAKE OFF QUICKLY. THE HESITATION IS VERY UN SAFE. I HAVE BEEN ALMOST HIT BY AN ON COMING CAR DUE TO IT. LUCKILY IT TOOK OFF SO NO ACCIDENT THAT TIME. I DO NOT TRUST IT. I RECENTLY LOST POWER GOING UP HILL AROUND A TURN I WAS ACCELERATING BUT LOSING SPEED. I COMPLETELY LEFT OFF THE ACCELERATOR AND REAPPLIED IT WAS A SLOW RESPONSE BUT FINALLY TOOK OFF AND DROVE. IT IS NOT SHIFTING PROPERLY. I HAVE AN AUTOMATIC. IT JUST SEEMS HARD SHIFTING AND JERKY WHEN IT DOES SHIFT. THIS IS A MAJOR ISSUE. SOMEONE IS GOING TO GET KILLED FROM THE SLUGGISH DELAY THESE VEHICLES ARE HAVING THEN GM WILL BE SUED. MINE SEEMS TO BE GETTING WORSE YESTERDAY 20 MAY 2013 WAS THE FIRST FOR LOSE OF POWER UP HILL. I HAVE NOT YET HAD MY BACK TO DEALER OVER THIS ISSUE BUT SINCE IT IS GETTING WORSE AND ACTING UP MORE OFTEN I WILL TAKING IT IN AND SEE WHAT THEY SAY ABOUT IT. *TR

VEHICLE HESITATES ON ACCELERATION AND DID EVER SINCE PURCHASED ON 6/22/11. DEALER COULD NOT FIND ANYTHING WRONG ACCORDING TO THEIR DIAGNOSIS "CUSTOMER CONCERN NOT DUPLICATED". MANY MANY OTHER 2011 CHEVY CRUZE OWNERS ARE EXPERIENCING THE SAME EXACT ISSUE AFTER SEVERAL UNSUCCESSFUL VISITS TO DEALER SERVICE. *TR

ON APRIL 2, 2013 MY CAR DID NOT CHANGE GEARS PROPERLY AND IT HAD A LOUD NOISE. I COULD NOT MAKE IT TO THE ROBBINS CHEVROLET DEALERSHIP, SO I PULLED OVER AT THE NEAREST GAS STATION AND CALLED ROBBINS CHEVROLET AND EXPLAIN THIS PROBLEM OF THE TRANSMISSION ISSUE. THEY STATED TO CALL THEIR WRECKER SERVICE AND BRING THE CAR INTO THE DEALERSHIP. I CALLED THE WRECKER AND MY WAIT TIME WAS 30 MINUTES AND I WAS TAKEN TO THE CAR DEALERSHIP SERVICE AREA AND ARRIVED AROUND 10:45AM. I EXPLAINED HOW THE CAR WAS STRAINING TO PULL GEARS AND IT WAS UNSAFE TO CONTINUE TO DRIVE IT IN THAT CONDITION. I WAS GIVEN A LOANER CAR AND THE ADVISOR, ALEX CALLED ME AROUND 4PM AND STATED MY CAR HAD A MECHANICAL ISSUE WITH THE TRANSMISSION AND THE POWERTRAIN COVERAGE WARRANTY COVERED THE EXPENSES AND IT WOULD BE AVAILABLE FOR PICK UP ON 4/26/2013. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE ENGAGING FROM FIRST TO SECOND GEAR. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING WAS RUNNING, THE HESITATION BECAME WORSE. THE VEHICLE WAS TAKEN TO THE DEALER AND ALTHOUGH THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, THE CONTACT WAS ADVISED THAT THERE WAS NOT A REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 13,000. *TR