2013 Ford Edge Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AROUND THE PASSENGER SIDE AIR BAG AREA, WHICH CAUSED THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A LOCAL UNKNOWN DEALER WAS CONTACTED. THE DASHBOARD WAS NOT REPLACED. THE FAILURE MILEAGE WAS 68,000.
STARTING IN FEBRUARY 2017, THE 'DRIVER DOOR AJAR' WARNING INDICATOR WOULD NOT TURN OFF WHEN THE DRIVER DOOR WAS CLOSED. THE VEHICLE HAD ABOUT 90,000MILES. NONE OF THE THREE PASSENGER DOORS OR THE TAILGATE HAVE THIS SAME ISSUE. AT FIRST THE PROBLEM WAS INTERMITTENT. I TRIED TO LUBRICATE THE LATCH WITH SILICON SPRAY AND THE PROBLEM WOULD GO AWAY FOR A WEEK, THEN COME BACK. IT PROGRESSIVELY GOT WORSE UNTIL JUNE OF 2017, WHEN THE PROBLEM WOULD NOT GO AWAY AT ALL. SLAMMING THE DOOR SHUT REPEATEDLY DID NOT WORK, THE DRIVER DOOR AJAR WARNING STAYED ON. BECAUSE OF THIS ISSUE, IT'S HARD TO TELL IF THE DOOR IS REALLY CLOSED OR NOT. IF THE DOOR IS NOT LATCHED PROPERLY, IT WOULD BE A SEVERE SAFETY CONCERN. IN ADDITION, THE DOORS NO LONGER LOCK, NEITHER AUTOMATICALLY NOR USING THE LOCK SWITCH WHICH ALSO PRESENTS A SAFETY CONCERN. ANOTHER RESULT OF THIS PROBLEM IS THE INTERIOR LIGHTS DO NOT GO OUT WHEN THE CAR IS OFF AND THE DOOR CLOSED WHICH HAS DRAINED THE BATTERY ON SEVERAL OCCASIONS. PLEASE LOOK INTO THIS ISSUE AS A MAJOR SAFETY CONCERN, ESPECIALLY IN VIEW OF THE DOORS NOT LOCKING WHEN THE VEHICLE IS IN MOTION AND THE UNCERTAINTY AS TO WHETHER OR NOT THE DOOR IS ACTUALLY CLOSED.
DRIVER SIDE PASSENGER DOOR SENSOR ALWAYS STATES THE DOOR IS OPEN, WON'T TURN OF INTERIOR LIGHTS SO AFFECTING VISION WHILE DRIVING. INTERIOR LIGHTS STAY ON ONE DUE TO DOOR NOT CLOSED SO BATTERY IS DYING. DOORS WILL NOT LOCK WHILE DRIVING VERY DANGEROUS FOR SMALL CHILDREN . CHILD SAFETY LOCK WILL NOT WORK DUE TO THE SENSOR SAYING THE DOOR IS OPEN
THERE IS WATER LEAKING INTO MY FORD EDGE LEAVING A PUDDLE ON MY DRIVERS SIDE FLOOR, COMPLETELY SATURATING THE CARPET. THE WATER IS LITERALLY POOLING ON THE FLOOR UNDER MY FEET. THIS HAPPENS WHEN THE CAR SITS IDLE, UNDRIVEN, WHEN THERE IS RAIN. IT HAS NOTHING TO DO WITH AN A/C LEAKAGE, CONDENSATION, ETC. THERE IS WATER LEAKING FROM THE OUTSIDE INTO MY VEHICLE AND HAS NOW RESULTED IN RUSTING OF MY FLOORBOARD AND MOLDING TO MY CARPET. THERE IS A STRONG MOLD ODOR AND IS INTOLOERABLE UNLESS THE WINDOWS ARE OPEN WHILE DRIVING. I HAVE A CHILD WITH ALLERGIES AND HE CAN NOT BE EXPOSED TO THIS. THIS HAS HAPPENED NUMEROUS TIMES AFTER RAIN . I HAVE VACUUMED UP THE WATER, DRIED THE CARPETING BUT IT REOCCURRES OVER AND OVER. MY FIRST INCIDENT WAS JUST A MONTH OR SO AFTER I PURCHASED THE VEHICLE USED. I WILL GET INTO MY VEHICLE IN THE MORNING AND YOU CAN VISUALLY SEE A PUDDLE ON MY DRIVERS SIDE FLOOR, SOMETIMES EVEN SUBMERSING MY FLOOR MAT, WHEN THERE WAS RAIN DURING THE NIGHT AND THE FLOOR WAS DRY WHEN I PARKED IT THE NIGHT BEFORE.
DRIVER SIDE DOOR AJAR LIGHT WILL NOT GO OFF EVEN AFTER SHUTTING THE DOOR NUMEROUS OF TIMES. THIS CAUSES THE INSIDE LIGHT TO STAY ON DRAINING THE BATTERY AS WELL AS THE DOOR AJAR ALARM TO KEEP GOING OFF EVERY 3 MINUTES.
THE DOOR LATCH SENSOR STAYS ON EVEN WITH THE DOOR CLOSED AND LATCHED. WHILE DRIVING THE CAR KEEPS TELLING YOU TO STOP AND PUT THE CAR IN PARK BECAUSE THE DOOR IS NOT LATCHED. WHEN THE CAR IS OFF THE LIGHTS STAY ON DRAINNING THE BATTERY BECAUSE IT STILL DOES NOT SENSE THE DOOR IS CLOSED.
DOOR AJAR LIGHT ON WITH DOOR CLOSED.INTERIOR LIGHTS STAY ON AND DOORS WILL NOT LOCK.SOMETIMES HAVE TO CLOSE DOOR 10 -12 TIMES BEFORE IT REGISTERS THAT IT IS CLOSED. I DRIVE TO WORK AT NIGHT AND INTEROIR LIGHTS ARE DISTACTING AND MAKE IT HARDER TO SEE.
DRIVER SIDE DOOR LATCH SENSOR INDICATING DOOR AJAR FAILED AND THE ENTIRE DOOR LATCH HAD TO BE REPLACED.
DOOR AJAR LIGHT STAYS ON WHEN DRIVERS DOOR IS SHUT. THIS ALSO CAUSES THE DOORS NOT TO LOCK WHEN ENGAGED IN THE DRIVE MODE.
THE "DOOR AJAR" LIGHT STAYS ON AFTER CLOSING THE DOOR. PER SOCIAL MEDIA IT IS A KNOWN AND COMMON PROBLEM. BECAUSE THE ESTIMATE FOR DIAGNOSTICS AND REPLACEMENT (QUOTED BY FORD DEALERSHIP) OF A FAULTY SWITCH IN THE DOOR IS APPROXIMATELY $525.00, THERE ARE SOCIAL MEDIA SUGGESTIONS ON HOW TO DISABLE THE SWITCH (CUTTING A WIRE, ETC.). DISABLING THE SWITCH COULD CAUSE A SAFETY HAZARD. I THINK A RECALL SHOULD IS IN ORDER. MY VEHICLE (2013 FORD EDGE) HAS 29,300 MILES ON IT. THE PROBLEM FIRST STARTING OCCURRING IN AUG. 2017 AND HAS STEADILY GOTTEN WORSE.
WHEN DRIVING VEHICLE THE DOOR AJAR WARNING COMES ON. THIS HAPPENS ALL OF THE TIME. WHEN PARKED THE DOME LIGHT COMES ON AND RUNS THE BATTERY DOWN.
COMPLAINT--NOT SURE DRIVERS DOOR IS SECURLELY LATCHED WHILE DRIVING. DRIVER DOOR WARNING LIGHT WILL NOT GO OUT WHEN DOOR IS CLOSED. OTHER TIMES WARNING LIGHT WILL COME ON WHILE VEHICLE IS BEING DRIVEN. ANOTHER WARNING LIGHT SAYING "SHIFT TO PARK" COMES ON WHILE DOOR AJAR LIGHT COMES ON. TSB 150013 DONE BY DEALER 7/23/2015 @ 31,833 MILES. THIS TSB IS TO CLEAN THE SWITCH CONTACTS BUT DO NOT REPLACE SWITCH. . CURRENT MILEAGE 3/7/2017 53,000 MILES. I WAS TOLD BY DEALER THAT LATCH ASSEMBLY NEEDS TO BE REPLACED. CONTACTED FORD DEALER, I MUST PAY FOR REPAIR. CONTACTED FORD CUSTOMER SERVICE @ 888-270-1055 3/7/2017 WAS TOLD NO HELP FROM FORD. WARRANTY HAS EXPIRED. COST OF REPAIR $150.00 PARTS $!87.00 LABOR PLUS 6% SALES TAX.
DOOR AJAR SENSOR STAYS ON EVEN WHEN THE DOOR IS CLOSED. INTERIOR LIGHTS STAY ON WHILE I'M DRIVING CAUSING DANGEROUS CONDITIONS AT NIGHT. CHIMES "DOOR AJAR EVERY TIME I LET OFF THE BRAKES WHICH IS VERY DISTRACTING. DOOR WILL NOT LOCK WHEN THE KEYS ARE IN THE IGNITION BECAUSE THE CAR THINKS THE DOOR IS OPEN. THIS IS ALL VERY DISTRACTING AND UNSAFE. FORD NEEDS TO RECALL THIS BEFORE SOMEONE GETS IN AN ACCIDENT OR ROBBED BECAUSE THEY CANNOT LOCK THE DOORS. I CANNOT SEE TO BACKUP AT NIGHT WITH THE INTERIOR LIGHTS ON.
DEFECTIVE DOOR LATCH - THE DEFECT IS NOT COVERED IN OTHER RECALL FOR FORD MODELS FOR THE SAME PROBLEM. IT IS SAFETY CONCERN AND FORD CUSTOMER SERVICE WILL NOT REPAIR THE VEHICLE.
LEFT FRONT DOOR SENSOR REGULARLY INDICATES DOOR AJAR, WHEN IT IS NOT. EFFECTS WHETHER I CAN LOCK DOORS TO PROTECT CHILDREN AND OTHER PASSENGERS. ALSO ADVERSELY IMPACTS BATTERY LIFE; IF SENSOR INCORRECTLY INDICATES DOOR AJAR, THE INTERIOR LIGHTS REMAIN ON AFTER DEPARTING THE VEHICLE, THUS DRAINING BATTERY AND INCREASING LIKELIHOOD OF NOT BEING ABLE TO START LATER.
DOOR LATCH SENSOR STAYS ON. DEALERSHIP STATES IT IS A TYPICAL FAULTY PART THAT THEY HAVE TO REPLACE. EVEN AFTER REPLACING THE SAME PART CONTINUES TO FAIL.
MY DRIVER SIDE DOOR WILL BE CLOSED PROPERLY AND THE DOOR AJAR LIGHT WILL TURN ON.
DOOR AJAR NOTIFICATION WILL NOT GO OFF EVEN THOUGH THE DOOR IS COMPLETELY SHUT. THIS KEEPS THE OVER HEAD DOME LIGHTS FROM GOING OFF AS WELL AS THE DOORS FROM LOCKING. IT'S DANGEROUS AT NIGHT BECAUSE IT'S HARD TO SEE TO BACK UP WHEN THE DOME LIGHTS ARE ON. IT MAKES VISIBILITY VERY LOW. IT'S ALSO NOT SAFE THAT THE DOORS DO NOT LOCK.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR WAS CONSTANTLY ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE CONTACT STATED AS A RESULT, THE INTERIOR LIGHTS IN THE VEHICLE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD WHERE IT WAS DIAGNOSED THAT THE DRIVER-SIDE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
DRIVER DOOR LATCH READS DOOR AJAR ALARM,SHIFT INTO PARK,AN DOORS WANT LOCK AUTOMATICALLY AN LIGHTS WILL NOT GO OFF SOME TIMES FOR FORTY FIVE MINUTES OR LONGER.
LH DOOR AJAR LAMP WONT LET THE INTERIOR LAMPS TURN OFF DURING VEHICLE IN USE, A REAL PROBLEM AT NIGHT.
DOOR LATCH DOES NOT PROPERLY SECURE. DOOR AJAR SENSOR LIGHT IS ALWAYS ON. INTERIOR LIGHTS REMAIN ON AND VEHICLE ALARM WILL NOT ACTIVATE BECAUSE DOOR LOCKS DO NOT ENGAGE. THIS HAPPENS CONSTANTLY; WHEN THE VEHICLE IS IN MOTION, STANDING, PARKED, ENGINE RUNNING AND ENGINE NOT RUNNING. LOW TIRE PRESSURE SENSOR LIGHT ALSO REMAINS ON AT ALL TIMES, EVEN THOUGH IT APPEARS TIRES ARE INFLATED TO PROPER PRESSURE.
DRIVERS DOOR LATCH DOES NOT LOCK DUE TO A MALFUNCTION IN THE LATCH MODULE. THIS OCCURS WHILE IN MOTION WITH THE 'DRIVERS DOOR AJAR" WARNING COMING UP ON THE DASH.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR SENSOR WOULD ERRONEOUSLY ACTIVATE. THE FAILURE INDICATED THAT THE FRONT PASSENGER SIDE DOOR WAS UNSECURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR SENSOR WAS FAULTY. THE FRONT PASSAGENER SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
I HAVE HAD AN ISSUE WITH DRIVER SIDE DOOR LATCH TWICE. TAKEN TO DEALERSHIP FOR REPAIR. JUNE 2015 AND FEBRUARY 2016
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Quick Summary
The 2013 Ford Edge has 142 Structure complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.