2018 Ford Edge Engine

The contact's mother owns a 2018 Ford Edge. The contact stated that while her mother was driving 30 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,107.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.

I had my car serviced. I drove less than a mile and noticed the check engine light was on. I called the dealer to see if they could check it as I had to drive 120 miles round trip for a doctor’s appointment that day. I was told it indicated a misfire but not to be concerned; I was told it was ok to drive. They cleared the error message and told me I was good to go. The check engine light came on sporadically for a week then stayed on permanently. I called on a Friday and got it in for diagnostics the following Monday (2 weeks from servicing date.) I was told after diagnostics that the coolant was low and they needed 2 hours to remove a spark plug and check cylinder 3. I was advised that they had seen this issue previously on other Ford vehicles and it was not a cheap fix if what they suspected was happening. The Service department later confirmed there was a coolant intrusion (coolant was leaking into cylinder 3.) I was told that this has been an issue for Ford and they have redesigned the block so this can no longer happen. It would just be a matter of time before the engine would be ruined on my vehicle (2018 Ford Edge with slightly over 52000 miles.) Ford knows they have a problem with the design of the engine of the 2018 Ford Edges but they are handling each vehicle individually instead of voluntarily fixing all of them. I do not have an extended warranty so they may offer some financial assistance for the repair but if I had warranty coverage it would be entirely covered. They are pricing assistance based on warranty coverage. Ford knows they have a problem; they have redesigned the engine to eliminate the coolant intrusion. A new redesigned engine is what the dealer would put in my vehicle.

The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the contact became aware of an abnormally strong gasoline odor. Additionally, there was white smoke coming from the tailpipe. The contact stated that while inspecting the vehicle, the contact became aware that the engine was blown. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with low compression coming from the engine and a failure of the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 42,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 22-2133 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 80,000.

After noticing the car ran rough at start up, the "check engine" light illuminated and white smoke appeared under the vehicle, the car was immediately towed to a Ford dealership. Because of the smell and white smoke, it was known that this issue was with the antifreeze/coolant for the vehicle. Once towed and checked out, the service provider found coolant had leaked between cylinders 2 and 3. This was caused by a leaking head gasket and/or faulty design of the engine's coolant system. Because of the leakage, the service department of the Ford dealership contacted me and told me that I would need the long block replaced and it is costing me $4,723.66 to repair a problem that was a manufacturing issue. This issue is a safety concern because the leakage causes the engine to overheat and either shut down or catch fire from the coolant being in the wrong spot. Thankfully, my family is unharmed because I noticed the issue, but this is something that should be repaired. The vehicle only has 75,000 miles on it as a 2018. The standard warranty was expired, but the vehicle should be able to last longer than this mileage without having an engine replaced. This is a well known issue with this vehicle, as a Technicians Service Bulletin has bee made for it. Due to the safety issues, I believe that Ford should be responsible for this cost and a recall should be made to ensure the safety of Ford Edge drivers. I know that other models of Ford vehicles have been recalled and are experiencing the same problems.

The contact's son owns a 2018 Ford Edge. The contact stated while her son was driving at an undisclosed speed, the low coolant warning light illuminated. The contact's son drove the vehicle to his residence and parked the vehicle. The next day, the contact’s son attempted to start the vehicle however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with a failed engine and that the engine needed to be replaced. The contact was informed that the engine failure was due to coolant leaking into the cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 77,000.

My car began running rough and a check engine light came on. I took it to a reputable repair shop and the car presented a code indicating a problem with cylinder #4, so they proceeded with a routine tune up. The problem (rough idle and check engine light), then the heater quit working then without any warning the engine coolant temperature warning light came on. The shop examined the car to discover coolant was leaking into the cylinders. This problem is a known defect apparently, known not by me, but by the Ford Motor Co who sold this car with an engine they knew was defective and did not ever warn me. I am grateful the light came on while I was in the city and not out on an isolated highway somewhere without cell service. This is a very dangerous situation. My engine cannot be repaired it has to be replaced! There was no cracked manifold, no blown motor, just this leakage that is the result of a serious design flaw, so serious that Ford quit manufacturing the engine and replaced it with a Series 2 version (it is an ecoboost engine) and my new engine will be the Series 2. I can't even buy the original engine as it has been pulled from the market. But my car was sold new to me in August, 2018 with this flawed engine. I am including pictures the mechanic has taken of the coolant in the engine. The mechanic would not allow me to pick up my car and drive it after discovering this issue as he said it was a safety issue and could lead to my or other driver's injury or fatality. That's pretty serious. the engine replacement is going to cost me $8700 plus the cost of the previous repairs and a rental car for a week while the car is repaired. That is a lot of money for a widow.

The contact owns a 2018 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the vehicle was vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that coolant was discovered in cylinder #1, causing a crack in the engine long block. The contact was informed that the engine needed to be replaced. Additionally, the transmission pressure plate had failed causing the vehicle to vibrate. The vehicle was not repaired. The failure mileage was 98,000.

Earlier this year, I had a crack form in my engine block that resulted in coolant intrusion in the engine. This was a safety risk as it resulted in a complete failure of my engine, loss of all coolant and was a fire risk. Ford has had significant issues with this in multiple models and years, yet the 2018 Ford Edge continues to be excluded from these recalls. This issue did result in a recall in Canada and is pending a class action lawsuit on the 2018 Ford Edge. The lawsuit, entitled [XXX], et al. v. Ford Motor Company, is currently pending in the United States District Court for the Eastern District of California, Case No. [XXX] . I required 2 repairs to remedy this known safety issue that the NHTSA has yet to acknowledge or require Ford to address. All of this with 38,000 miles on the vehicle. I have seen this exact issue addressed in model years before and after 2018, but have yet to see progress on remediation for the 2018 year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving vehicle on [XXX] Ocala, FL engine spontaneously overheated, which caused an immediate loss of engine power and a temporary loss of directional control as the power steering no longer functioned. I had the vehicle first towed to my house, and then had it towed to Gary Yeomans Ford Ocala. Their diagnosis led them to insist that coolant is intruding into the cylinder through the block itself, and the recommended course of action (under a very well known TSB) is to replace the long-block assembly. Ford is refusing to acknowledge this is a serious manufacturing defect that impacts customer safety, exposing the driver and the driving public to the possibility of an engine fire due to overheating, an accident due to inability to maintain directional control of the vehicle in an overheat scenario, and myriad other potential life-safety issues. Ford is making zero effort to assist their customers - a long block and assembly is almost $8000 - I barely had the money to make the payments and this may very well send me into bankruptcy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that cylinder #2 was misfiring. The dealer replaced the coil pack; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that there was a coolant intrusion in cylinder #2 and in the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 56,000.

while driving, engine went to full hot and shut down some cylinders, decreasing power, in traffic. causing the car to slow down and others had to avoid me. mechanic found the block is cracked, but this VIN # was not included in the recall. cost is $8000.00 to replace engine at less than 70,000 miles. Ford is no help. No warning lamps, until the event, then check engine light and temp gauge going full hot.

The contact owns a 2018 Ford Edge. The contact stated that the vehicle was experiencing coolant intrusion in cylinder #2, causing the engine to misfire. The contact related the failure to TSB Number: 19-2346 with NHTSA ID Number 10169807 (Engine and Engine Cooling). The contact took the vehicle to the dealer where it was diagnosed that the engine had failed and confirmed it was because of a misfire within cylinder #2. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in a recall nor was the repair covered under warranty. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 86,000.

I was driving to a client and while on the interstate the alarm for engine temperature high came on. I pulled off immediately and put my emergency flashers on. I turned off the engine and waited 15 minutes as the manual said to do. I immediately went to buy anti freeze because it was low which was strange because we had the vehicle for two months at this point. Once I put the coolant in I checked the oil and it was fine. The car was ok and ran fine for about 1 week.We had made several calls to the dealership to have it repaired but they would not tow it at first until.ot broke down. Three weeks later. I called Ford because there is a class action lawsuit against them for failing to notify owners of a possible defect with the leak in engine coolant. Now the car needs a new engine because of a blown head gasket which the car was not driven very much after the initial incident happened it was only driven when we thought it was okay we did not know how serious the problem was until we researched the fact that it could have caught on fire it could have broke down in the middle of the highway thankfully the day that it broke down I was getting ready to take my son to school and it stopped right there in the middle of the driveway I could not get it to my parking spot so it was almost in the middle of our street. They finally agreed to have it towed without payment from us because we did not know about any issues and this came on all of a sudden with the car being not that old we did not expect this to be a problem or did we know how serious it was if someone from the dealership or someone from Ford would have let us know that there was a potential engine coolant problem then we could have had it remedied much sooner but with the dealership being many miles away we could not drive it there to have it serviced. I talked to Ford and they said to call or report it to the place I'm reporting it to right now because they said there's nothing they can do to help.

Overheating: antifreeze leaked into engine caused a fire risk. Engine had to be replaced at a cost of over $7,300.

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the temperature gauge increased rose to an elevated level. The contact stated that the vehicle was losing coolant. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that there was coolant and water intrusion in cylinder #3, which caused the engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure. The failure mileage was approximately 48,800.

The contact owns a 2018 Ford Edge. The contact stated that when starting the vehicle in the morning, the vehicle was idling rough with an abnormal amount of smoke coming from the exhaust. The contact stated that after the engine had warmed up, the rough idling ceased; however, the check engine warning light remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 76,000.

The contact owns a 2018 Ford Edge. The contact stated while driving and coming to a complete stop, the heater started blowing cold air. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking into the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a second dealer, Groove Ford (10039 E Arapahoe Rd, Centennial, CO 80112), who diagnosed that coolant was leaking into the engine oil. The second dealer determined that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle idled rough, and the contact observed white smoke coming from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine causing damage to the engine and a misfire in cylinder #4. The contact was informed that the long block needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.

The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire on cylinder #4. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 65,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine coolant above temperature message was displayed with an abnormal booming sound coming from the engine compartment before the vehicle stalled. After restarting the vehicle, the check engine light remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 83,000.

coolant leak into number 2 cylinder causing slow down with no acceleration.

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and decelerated to 15 MPH. The contact stated that he allowed the vehicle to coast off the highway and was able to drive the vehicle to his residence at approximately 12 MPH. The contact stated that the check engine and coolant temperature warning lights were illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that coolant had leaked into the engine cylinders and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant In Cylinders (Engine and Engine Cooling). The failure mileage was approximately 89,000.

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the exhaust tip. The contact also stated that the engine had been idling roughly and consuming an excessive amount of coolant. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,500. The VIN was unavailable.